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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant service. First to call after I requested a quote, turned up quickly afterwards, gave a reasonable quote and had the replacement glass in within 7 days of me contacting them. Lads were supe... Ver más

Valorada con 5 estrellas sobre 5

Service engineer Jay arrived at the time stated, He was extremely friendly and explained fully the repairs to my patio door. ( new lock mechanism and door alignment) He was in my words extremely eff... Ver más

Valorada con 5 estrellas sobre 5

Two workman arrived exactly on time. Profuse apologies for being late by 5 minutes. Two misted windows removed - new ones replaced all within one hour. Cheerful and friendly workmen - no mess - n... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service. Came and repaired a chip in my VW ID.5 windscreen that a number of other companies had said wasn't repairable. Cracks fully filled and just barely noticeable when trying to find the... Ver más

Información sobre la empresa

  1. Instalador de doble acristalamiento
  2. también en la categoría
  3. Proveedor de marcos de aluminio
  4. Proveedor de ventanas de PVC

Escrito por la empresa

The Window Doctor – Castleford, West Yorkshire We are an independent window repair and replacement company based in Castleford, West Yorkshire. We are not affiliated with any other companies using the name “Window Doctor”. We provide a full range of window, door, and double glazing repairs, including glass replacement, misted units, locks, hinges, handles, and emergency repairs. We also offer commercial and domestic double glazing services, property maintenance support, and site surveys and reports for poorly installed windows and doors. For full installations, we supply and fit composite doors, and design and build conservatories, orangeries, and garden rooms.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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4,2

Todas las opiniones

(75)

18 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

This is the second time I have used this company. Easy to book online and kept updated at every step. Eddie very friendly and professional and gave good advice. Job well done. Would definitely recommend this company.

31 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Window Doctor Reading

Window Doctor Reading. Called me back I left a phone message to discuss work to repair old upvc windows and retrofit trickle vents. The window dr didn’t seem to understand that I needed retrofit to 20 year old windows and became confused and agitated about on street parking and hung up on me after saying it wasn’t something for them. Went I went to voice mail several times calling him back… I thought the whole point of the company is to repair old upvc windows but they are not really interested. Waste of time. Avoid.

30 de julio de 2025
Opinión espontánea
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Respuesta de The Window Doctor

Thank you for your feedback. However, this review is not about our company.

We are The Window Doctor based in Castleford, West Yorkshire, and we are not affiliated with Window Doctor Reading.

Valorada con 5 estrellas sobre 5

Honest, professional and polite

After contacting The Window Doctor, James came , accessed the 2 problems, gave me a quote , and followed up with the repairs. I Didn't feel hassled or pushed into making a decision and felt comfortable with James , who did a first class job.

14 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unprofessional and unreliable

Here’s a suggestion for a clear and honest review you can post online (Google, Trustpilot, Facebook, etc.):

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⭐ 1 star

Very disappointed with this company. I contacted them to replace some misty window panes. They came out promptly, took measurements, and gave me a quote—which I initially appreciated. But after that, they completely disappeared. I tried calling and messaging several times over the next three weeks with no response at all. Wasted my time waiting for something that never happened. Very unprofessional and unreliable. Would not recommend!

15 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bathroom Window needed a new Handle & Key

Glenn arrived 1st thing on 8/7/25, I was very impressed with him being punctual, Glenn 1st checked over the job, in the bathroom, and to also see if any other parts etc might be needed. On inspection a new Chrome Handle & new key was required. A quote was then completed. First of all a dust sheet was placed on the bathroom floor, the window had "dropped " which also needed tobe Realigned, new Handle fitted with a new key being supplied. Job done no mess left and everything was explained along the way. I would definitely recommend this company to anyone who needed a repair on any of their windows etc.

8 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eddie arrived exactly on time…

Eddie arrived exactly on time was very pleasant and knew exactly what to do to my jammed patio door he quoted me, not a silly price fixed and realised our patio doors now working better than when we had them installed some 5 years ago.
This is the second time we have used Eddie from the Window Doctor the first was a problem with our composite front door fixed it perfectly.

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We used Austin from Chelmsford and I…

We used Austin from Chelmsford and I have to say a fast, efficient friendly service at an affordable price. He realigned my bi folds which we can now close safely again. He came the same day and got the job done. It was nice to not feel pressurised or worried about being ripped off as you do feel a bit vulnerable when getting people in. Would defo use again, quoted price for expected work and stuck to it. Thank you Austin.

24 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What an incredible team

What an incredible team ! From consultation to completion the level of service was excellent . Professional without stuffiness ; good humoured without complacency .I'd recommend their services anytime.

16 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional window maintenance

The original window doctor is a family business which concentrates on providing high quality services. This was evident in the work they completed for us. We had misting double glazed windows which were replaced and patio doors which needed to be reworked to eliminate draughts. They also checked and adjusted all other windows to ensure correct fit and ensuring all were draught free.
We can recommend the original windows doctor for all appropriate jobs

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt service

Prompt reliable and friendly service.Arrived when he said he would,sorted problem very quickly.Would definitely use again and recommend

23 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam Scam Scam, Stay Away, dishonest people!!!

Some of my neighbours have been using this company (the London Branch, new union street) to repair their balcony (a hinge replacement). They provided me the contact of the person from the window doctor who did it for them Keith.
When I contacted him he gave me an enormous quote (without knowing or asking what the issue was!) Of £460 when my neighbours had all paid £165 for the same issue!
On the top of that, this person sounds extremely arrogant and unprofessional.
The only thing he kept saying was "it's a two hours job (without knowing what the issue was!). He also stated that if one hinge needed to be changed then a second had to be changed which is no true!
There are plenty of honest door and window companies out there. Please stay away from them, you will pay an enormous amount of money for something that doesn't worth it.

27 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used this company twice now to…

I have used this company twice now to repair my doors that were fitted by a well know company who did a poor job fitting them and now will not honour the warranty and some windows that were fitted by an independent installer. On both occasions the repairs were carried out to a high standard by a very professional and friendly engineer.
On this occasion the repair was too my front door. The frame was bowed and the door was extremely difficult to close and lock as well as being very draughty. It now closes better than it ever has since it was originally fitted with no effort and it seals much better.
Also my windows now open and close as they should after being adjusted.
The previous visit was to repair my kitchen door which had dropped and required a new hinge. This was also repaired to a high standard.
I would not hesitate to recommend this company.
Great service.
Thank you all at Window Dr.

24 de septiembre de 2024
Opinión espontánea
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Respuesta de The Window Doctor

Thank you very much for your review.

Valorada con 5 estrellas sobre 5

Would recommend

Carl from the Hinckley branch arrived within 2 hours of my call; fixed 3 windows that wouldn't open there and then, was polite, professional and informative, and saved me a lot of money in needless replacements. Very impressed with this service and happy to recommend.

9 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service. On time again. Paul and the team are Very Professional at what they do. Fixed a few things for us through the years and will probably need them in the future. Highly Recommended ⭐⭐⭐⭐⭐

9 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tom was helpful and polite he fixed the…

Tom was helpful and polite he fixed the problem in record time and the charges were very reasonable. I would recommend this company

11 de julio de 2024
Opinión espontánea
Logotipo de The Window Doctor

Respuesta de The Window Doctor

Thank you for your feedback, but this review appears to be for a different company. We are The Window Doctor based in Castleford, West Yorkshire, and we are not affiliated with the business you describe.

We also do not have an employee named Tom, and we have no record of the work mentioned.

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