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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a good company, willing to give free advice and also carry the parts and 48hr delivery. I am a long way from them but will be using them in the future 100%

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts. I was browsing Tik Tok and came across an excellent video po... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy and simple to navigate the web sales site. Clear communication and great value. Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom) Other companies who sell t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para vehículos recreativos
  2. Tienda de artículos de campamento

Escrito por la empresa

Thomas Touring - Your Trusted Source for Motorhome, Caravan, and Camping Products At Thomas Touring, we pride ourselves on offering a comprehensive range of high-quality motorhome, caravan, and camping products to enhance your outdoor adventures. What truly sets us apart is the personal touch we bring to every customer interaction. As a family-run business established since the 1970s, we have decades of experience and a deep understanding of what our customers need. Our commitment to exceptional customer service means that you'll always receive friendly, knowledgeable advice tailored to your specific requirements. Whether you're a seasoned camper or new to the world of caravanning, our dedicated team is here to help you every step of the way. Experience the difference with Thomas Touring – where tradition, quality, and personal service come together to make your outdoor experiences unforgettable. Happy Adventures, We hope to see you soon! From Mark, Sarah and all the team at Thomas Touring


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent prompt service

Excellent prompt service, very quick to respond to my query. Delivery was excellent, could track my order. Will definitely use again and recommend to my caravan friends.

15 de julio de 2025
Opinión espontánea
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Thank Meirion, glade we could help and be of service to you 😊

Valorada con 5 estrellas sobre 5

Human touch works

Wasn’t 100% sure if part was correct fit
, I phoned and was told Mark would phone me back and he did
When I spoke to him he reassured me part was correct and it was
Thanks

4 de julio de 2025
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Thank you for a great review Sean! 😊

Valorada con 5 estrellas sobre 5

Great prompt service and at a very…

Great prompt service and at a very competitive price. Would definitely recommend and would definitely use Thomas Touring again without hesitation.

3 de julio de 2025
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Respuesta de Thomas Touring

Thank you Steve, look forward to hearing from you soon 😊

Valorada con 5 estrellas sobre 5

Great service and quick delivery

Great service and quick delivery

3 de junio de 2025
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and the quick delivery. It means a lot to us that you took the time to share your experience. If there’s anything else we can help you with in the future, don’t hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Great service

Easy, quick ordering process. Fast delivery.

28 de mayo de 2025
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Respuesta de Thomas Touring

Thank you for a great review, glad we could be of service to you JM 😀

Valorada con 5 estrellas sobre 5

A good seller

Item as described, well packaged and arrived in good time.

28 de mayo de 2025
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Respuesta de Thomas Touring

Thank you Phil for a 5 star review, happy to be of service to you.

Valorada con 5 estrellas sobre 5
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Thank you for your kind feedback! We're glad to hear you were pleased with our prompt despatch and delivery. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!

Valorada con 5 estrellas sobre 5

Excellent Customer Service

My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts.

I was browsing Tik Tok and came across an excellent video post from Thomas Touring about old Campervan's (one of a series of video's they have posted).

This prompted me to contact them for advice. The response was amazing, and I would like to publicly thank David and Mark.

I subsequently required a part which they sourced for me, and which I received by post within 48 hours.

I can honestly say that I have never experienced that level of help from any dealership before.

A first-class experience!

13 de mayo de 2025
Opinión espontánea
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Hi Robert,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled that you found us through TikTok and that our videos inspired you to reach out. It was an absolute pleasure for David and Mark to assist you and your wife with your Campervan journey.

We know how tricky it can be to find the right advice and parts for older models, so we’re especially glad we could help so quickly. Your feedback truly means a lot to us—it’s what keeps us passionate about what we do.

Wishing you many happy adventures in your Campervan, and don’t hesitate to get in touch if you ever need anything else!

Warm regards,
Mark & Sarah Thomas

Valorada con 4 estrellas sobre 5

The order was processed speedily

The order was processed speedily, and goods arrived when expected.
My only critique is that it took me a while to workout how to get the lens off the base.
The other critique is a manufacturer related one, I. That I had to enlarge the backing plate hole to allow spde end wires in. Plus the was no backing plate to prevent moisture ingress.

13 de mayo de 2025
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Hi David,
Thank you so much for your feedback! We're really pleased to hear your order was processed quickly and arrived on time — that's exactly the level of service we aim for.

We appreciate your honest observations about the product. We understand that removing the lens and adapting the backing plate could have been more intuitive, and we’ll be sure to pass this valuable input along to the manufacturer. Product design improvements often stem from customer insights like yours.

If you ever need assistance with installation or have any further questions, please don’t hesitate to reach out to our support team — we’re always happy to help.

Thanks again for your review!

Best regards,
Mark & Sarah Thomas
Thomas Touring

Valorada con 5 estrellas sobre 5

Friendly, efficient service, above and beyond!

I can’t recommend these guys enough. Super friendly and efficient. Simon went above and beyond to fix a problematic issue with the back door of my campervan. So very grateful for his hard work. A legend! Thank you!

12 de mayo de 2025
Opinión espontánea
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Thank you Tina, Happy we could be of service.

Valorada con 5 estrellas sobre 5

Great service

Easy and simple to navigate the web sales site.
Clear communication and great value.
Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom)
Other companies who sell the same items online from the mainland don't seem to realise this!!!
A pleasure to deal with this company.

26 de marzo de 2025
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Hi Robert,

Thank you so much for the fantastic review! We're thrilled to hear that you found our website easy to navigate and our service clear and efficient. We always aim to provide fast delivery and great value, no matter where in the UK you're ordering from – including beautiful Northern Ireland!

It’s wonderful to know we stood out compared to other sellers, and we truly appreciate your kind words. It was a pleasure serving you, and we look forward to welcoming you back again soon!

Best regards,
Mark Thomas / Thomas Touring Team!

Valorada con 5 estrellas sobre 5

Would definitely use again

The order was delivered really quickly and well packed. Although there was a slight issue with a missing item, this was handled well and again, delivered promptly with all staff I spoke to courteous and helpful.

23 de marzo de 2025
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Thank you for a great review Tania.

Valorada con 5 estrellas sobre 5

Top notch customer service

Ordered some motor home parts which were delivered quickly, however, one item was wrong and turned out to be an error on their webpage. After a quick phonecall to them and a chat to a very helpful chap,I returned the wrong part and ordered the correct one. They issued a full refund as soon as they received the returned part no messing around. Would happily buy from them again.

6 de marzo de 2025
Valorada con 5 estrellas sobre 5

Fantastic service from this Cornish…

Fantastic service from this Cornish company. I will definitely be buying from here again. Fast efficient postage tracked. Highly recommend

19 de febrero de 2025
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Hi David, Thank you for your review, glad we could be of service to you.

Valorada con 5 estrellas sobre 5

Very easy to order from.

Very easy to order from.
Good communication regarding order.
Good packaging.
Everything you want when ordering on-line.
Would recommend this company.

16 de febrero de 2025
Logotipo de Thomas Touring

Respuesta de Thomas Touring

Thank you for a 5* review Sue

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