Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember th... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What a good company, willing to give free advice and also carry the parts and 48hr delivery. I am a long way from them but will be using them in the future 100%
La empresa ha respondido
My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts. I was browsing Tik Tok and came across an excellent video po... Ver más
La empresa ha respondido
Easy and simple to navigate the web sales site. Clear communication and great value. Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom) Other companies who sell t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Thomas Touring - Your Trusted Source for Motorhome, Caravan, and Camping Products At Thomas Touring, we pride ourselves on offering a comprehensive range of high-quality motorhome, caravan, and camping products to enhance your outdoor adventures. What truly sets us apart is the personal touch we bring to every customer interaction. As a family-run business established since the 1970s, we have decades of experience and a deep understanding of what our customers need. Our commitment to exceptional customer service means that you'll always receive friendly, knowledgeable advice tailored to your specific requirements. Whether you're a seasoned camper or new to the world of caravanning, our dedicated team is here to help you every step of the way. Experience the difference with Thomas Touring – where tradition, quality, and personal service come together to make your outdoor experiences unforgettable. Happy Adventures, We hope to see you soon! From Mark, Sarah and all the team at Thomas Touring
Información de contacto
Reino Unido
- thomastouring.co.uk
4,9
Excelente
82 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent prompt service
Excellent prompt service, very quick to respond to my query. Delivery was excellent, could track my order. Will definitely use again and recommend to my caravan friends.
15 de julio de 2025
Opinión espontánea
Respuesta de Thomas Touring
Thank Meirion, glade we could help and be of service to you 😊
Human touch works
Wasn’t 100% sure if part was correct fit
, I phoned and was told Mark would phone me back and he did
When I spoke to him he reassured me part was correct and it was
Thanks
4 de julio de 2025
Respuesta de Thomas Touring
Thank you for a great review Sean! 😊
Great prompt service and at a very…
Great prompt service and at a very competitive price. Would definitely recommend and would definitely use Thomas Touring again without hesitation.
3 de julio de 2025
Respuesta de Thomas Touring
Thank you Steve, look forward to hearing from you soon 😊
Excellent customer service
Excellent customer service, speedy response and delivery. Cant recommend enough. Thank you
25 de junio de 2025
A pleasant experience buying from…
A pleasant experience buying from Thomas Touring.
Excellent prices & top customer service.
Fast delivery in secure packaging.
11 de junio de 2025
Respuesta de Thomas Touring
Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and the quick delivery. It means a lot to us that you took the time to share your experience. If there’s anything else we can help you with in the future, don’t hesitate to get in touch.
Respuesta de Thomas Touring
Thank you for a great review, glad we could be of service to you JM 😀
Respuesta de Thomas Touring
Thank you Phil for a 5 star review, happy to be of service to you.
Prompt despatch and delivery.
27 de mayo de 2025
Respuesta de Thomas Touring
Thank you for your kind feedback! We're glad to hear you were pleased with our prompt despatch and delivery. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
Excellent Customer Service
My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts.
I was browsing Tik Tok and came across an excellent video post from Thomas Touring about old Campervan's (one of a series of video's they have posted).
This prompted me to contact them for advice. The response was amazing, and I would like to publicly thank David and Mark.
I subsequently required a part which they sourced for me, and which I received by post within 48 hours.
I can honestly say that I have never experienced that level of help from any dealership before.
A first-class experience!
13 de mayo de 2025
Opinión espontánea
Respuesta de Thomas Touring
Hi Robert,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled that you found us through TikTok and that our videos inspired you to reach out. It was an absolute pleasure for David and Mark to assist you and your wife with your Campervan journey.
We know how tricky it can be to find the right advice and parts for older models, so we’re especially glad we could help so quickly. Your feedback truly means a lot to us—it’s what keeps us passionate about what we do.
Wishing you many happy adventures in your Campervan, and don’t hesitate to get in touch if you ever need anything else!
Warm regards,
Mark & Sarah Thomas
The order was processed speedily
The order was processed speedily, and goods arrived when expected.
My only critique is that it took me a while to workout how to get the lens off the base.
The other critique is a manufacturer related one, I. That I had to enlarge the backing plate hole to allow spde end wires in. Plus the was no backing plate to prevent moisture ingress.
13 de mayo de 2025
Respuesta de Thomas Touring
Hi David,
Thank you so much for your feedback! We're really pleased to hear your order was processed quickly and arrived on time — that's exactly the level of service we aim for.
We appreciate your honest observations about the product. We understand that removing the lens and adapting the backing plate could have been more intuitive, and we’ll be sure to pass this valuable input along to the manufacturer. Product design improvements often stem from customer insights like yours.
If you ever need assistance with installation or have any further questions, please don’t hesitate to reach out to our support team — we’re always happy to help.
Thanks again for your review!
Best regards,
Mark & Sarah Thomas
Thomas Touring
Fantastic products at great prices and…
Fantastic products at great prices and delivery was fast
6 de mayo de 2025
Friendly, efficient service, above and beyond!
I can’t recommend these guys enough. Super friendly and efficient. Simon went above and beyond to fix a problematic issue with the back door of my campervan. So very grateful for his hard work. A legend! Thank you!
12 de mayo de 2025
Opinión espontánea
Respuesta de Thomas Touring
Thank you Tina, Happy we could be of service.
Great service
Easy and simple to navigate the web sales site.
Clear communication and great value.
Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom)
Other companies who sell the same items online from the mainland don't seem to realise this!!!
A pleasure to deal with this company.
26 de marzo de 2025
Respuesta de Thomas Touring
Hi Robert,
Thank you so much for the fantastic review! We're thrilled to hear that you found our website easy to navigate and our service clear and efficient. We always aim to provide fast delivery and great value, no matter where in the UK you're ordering from – including beautiful Northern Ireland!
It’s wonderful to know we stood out compared to other sellers, and we truly appreciate your kind words. It was a pleasure serving you, and we look forward to welcoming you back again soon!
Best regards,
Mark Thomas / Thomas Touring Team!
Would definitely use again
The order was delivered really quickly and well packed. Although there was a slight issue with a missing item, this was handled well and again, delivered promptly with all staff I spoke to courteous and helpful.
23 de marzo de 2025
Respuesta de Thomas Touring
Thank you for a great review Tania.
Top notch customer service
Ordered some motor home parts which were delivered quickly, however, one item was wrong and turned out to be an error on their webpage. After a quick phonecall to them and a chat to a very helpful chap,I returned the wrong part and ordered the correct one. They issued a full refund as soon as they received the returned part no messing around. Would happily buy from them again.
6 de marzo de 2025
Fantastic service from this Cornish…
Fantastic service from this Cornish company. I will definitely be buying from here again. Fast efficient postage tracked. Highly recommend
19 de febrero de 2025
Respuesta de Thomas Touring
Hi David, Thank you for your review, glad we could be of service to you.
Very easy to order from.
Very easy to order from.
Good communication regarding order.
Good packaging.
Everything you want when ordering on-line.
Would recommend this company.
16 de febrero de 2025
Respuesta de Thomas Touring
Thank you for a 5* review Sue
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.