The Vapour Room - Thor Juice Opiniones 

316
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always get my vape refils from them & had great service. Easy to order & arrives double quick, sometimes next day which is great. Definitely recommend them for your vaping needs.

Valorada con 5 estrellas sobre 5

Aside from selling my favourite juice I have to commend the staff working for Thor Juice. The staff are friendly, knowledgeable about their products and really considerate answering any questions or q... Ver más

Valorada con 5 estrellas sobre 5

I love Thor Juice e-juice. Thorbacco is amazing. I am local to one of their stores and Ben at Langley is brilliant, excellent customer service and the range of UK made juices is large, great prices an... Ver más

Valorada con 4 estrellas sobre 5

I've been buying their Bat Juice flavour for a number of years now, and never had an issue. I decided to try something new recently and purchased a couple of bottles of Indisposable liquid. My coils n... Ver más

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos

Escrito por la empresa

The Vapour Room The home of the multi award winning Thor Juice e-liquid, from best fruit e-liquid to best established vape shop. Specialists in electronic cigarettes. We provide only the best service with knowledgeable staff offering professional & helpful advice to ensure YOU are satisfied. Using only UK pharmaceutical grade ingredients manufactured under strict, sterile decontamination cleanroom facility. Each batch is regulated, tested and fully batch traceable. Our team of mixologists adds the magic by creating and developing the wonderful flavours that bring Thor Juice to life!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,7

Todas las opiniones

(316)

26 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

I have nothing bad to say about this…

I have nothing bad to say about this team they are very helpful and quick to reply and help if you need it. I just don’t believe perfect exists there is always something to improve hence 4 stars highest mark I can give. Keep up the great work

7 de junio de 2023
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Respuesta de The Vapour Room - Thor Juice

Thank you for the review, James! We're glad you love our service and agree there is always room for improvement. We'd love to know what we can do to earn that 5th star, please email us on support@thorjuice.co.uk to let us know what we can improve on!

Valorada con 5 estrellas sobre 5

good comms

good comms, delivery

23 de mayo de 2023
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Respuesta de The Vapour Room - Thor Juice

Thank you for the review! Have a lovely day!

Valorada con 5 estrellas sobre 5

Lots of variety and great deals but…

Lots of variety and great deals but most importantly Best service ever!!

9 de junio de 2023
Opinión espontánea
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Respuesta de The Vapour Room - Thor Juice

Thank you for the review, Kai! We're happy you always receive great service from our team! Have a lovely day.

Valorada con 1 estrellas sobre 5

Never try to return a faulty item to…

Never try to return a faulty item to Ben at the eastbourne store in Langney Road store ......RUDE AND UNHELPFUL .....0 customer service

26 de abril de 2023
Opinión espontánea
Logotipo de The Vapour Room - Thor Juice

Respuesta de The Vapour Room - Thor Juice

Good morning, we apologise for the issues you experienced with customer service in our Eastbourne store. This employee is no longer with us, and we hope you will pop in again soon so we can show you our usual high standards for customer service. Have a great day!

Valorada con 5 estrellas sobre 5

great taste and fast…

great taste and fast delivery.....................

2 de abril de 2023
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Respuesta de The Vapour Room - Thor Juice

Thank you for your review, Julie! Have a lovely day!

Valorada con 5 estrellas sobre 5

Luxury Vape Express Experience

Excellent experience, Great friendly customer service. All questions answered promptly and handled with care. Product selection is wide variety. Great quality products.
10 out of 10

Added bonus of Deliveroo

21 de abril de 2023
Opinión espontánea
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Respuesta de The Vapour Room - Thor Juice

Thank you for the review! We're happy you received great customer service and enjoy our products. We hope to see you again soon!

Valorada con 5 estrellas sobre 5

Amazing website

Amazing website. Amazing products and super fast delivery. Love this company and their products. Thanks Thor juice x

8 de abril de 2023
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Respuesta de The Vapour Room - Thor Juice

Thank you for the review, Helen! We're glad you love our website and products! Have a lovely day.

Valorada con 5 estrellas sobre 5

I have been using tThor Juice for years…

I have been using tThor Juice for years and never have any issues with the ordering process, delivery or goods.

23 de marzo de 2023
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Respuesta de The Vapour Room - Thor Juice

Thank you for the review, Robert! And thank you for being such a loyal customer, have a great day!

Valorada con 5 estrellas sobre 5

I was served by Mike and he was really…

I was served by Mike and he was really polite and welcoming. Was very patient while I was taking a look at things

22 de febrero de 2023
Opinión espontánea
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Respuesta de The Vapour Room - Thor Juice

Thank you for the review, Anita! Have a great day!

Valorada con 5 estrellas sobre 5

Update to Refusal to reply to email for customer…

reply via email for customer service

They got back to me via email and all was resolved
and am happy now customer service explained what happened via email and i forgot to update

2 de febrero de 2023
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Respuesta de The Vapour Room - Thor Juice

Edit: Hi Bryan, thank you so much for taking the time to update your review! We're glad we could sort everything out for you. Have a great day!

Hi Bryan, we apologise for the delay in responding to your comment, we have had problems accessing our account, but all is working now. We are sorry for the problems you had in contacting us, I have looked back at the emails you sent and saw we sent a reply explaining the issues we were having with our new email servers - if the problem was fixed, we'd love if you could readdress your review. If not, please let us know how we can help by sending an email to support@thorjuice.co.uk or giving us a call on 01825 873126. Thank you, and have a great day!

Valorada con 5 estrellas sobre 5

Excellent service from The Vapour Room.

The cost was reasonable and the delivery was excellent.
I can't comment on the item as it was bought as a present,I know the recipient was very pleased with it.
So all in all everyone was happy, and we will continue to buy vape juice from this company.

3 de enero de 2023
Valorada con 1 estrellas sobre 5

Really upset owners advice took the…

Really upset owners advice took the vape back to the shop because it wasn't working after not even two wks use. Bought a USB cable for it 6.00.Would only give money back for vape wouldn't give money back for cable and plug said cable came with box it certainly didn't was separate from the box. I was fuming when I left their that experience was more stressful than actually giving up smoking. Won't be recommending to friends or family and actually spent a lot more on giving up this month than actually smoking. That assistant conned me even though I told her I don't have much money and giving up smoking due to poor health

8 de octubre de 2022
Opinión espontánea

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