Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered jumpers? Watches October never arrived no emails nothing after6 weeks my bank refunded the money today 19th January had a message from bank telling me that the retailer ( sp gentry ) are disp... Ver más

Valorada con 2 estrellas sobre 5

It's more effort than browsing sites myself for inspiration. I kept getting told I hadn't selected enough 'likes'. I spent a solid couple of weeks liking and disliking items. Didn't change... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Francamente se ne poteva fare a meno. Non si capisce a cosa possa servire un social che combina Instagram con Tinder. Non è semplice comprenderne lo scopo perché non ha nessuna correlazione con il sit... Ver más

Valorada con 5 estrellas sobre 5

Good quality products at reasonable prices but also good collection of higher end products to purchase which is very simple. The suggested outfit and personal shopper work well but there is no... Ver más

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

Find clothes you'll love, with tailored-to-you recommendations and a shop where everything is in your style, size and budget.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use, clever AI system to find you items in your size, style and price range. Free returns for 100 days takes away the stress of getting items back quickly

29 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good selection, good service

Ordered a selection of items for the first time, they were a little bit delayed, but I expected that as the items were on sale. They arrived well packaged and fit exactly as I expected, so no strange sizes. They've been through a wash cycle and they haven't immediately shrunk either, so very happy.

Also gave them feedback and was actually emailed back about my comments which proves they read them, so huge thumbs up from me.

28 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thread's trick is to lure you in with…

Thread's trick is to lure you in with the promise of a referral discount but will then cancel your order so that they don't need to honour the discount. I have heard this from other people and have just experienced it.

Reply to Thread:
Tasmina, this was a genuine order. I am a real person. I have not ordered through Thread before. The payment card is in my name, and my residential address and delivery address is different to the person referring me. There is no wrongdoing here other than by Thread. Clearly you just did not want to honour the discount and put me through the trouble of having to place the order and make payment knowing full well you were not going to honour the discount. I have been warned that this is what Thread does which is why I asked you to confirm this before placing the order.

26 de julio de 2022
Opinión espontánea
Logotipo de Thread

Respuesta de Thread

Hi Shamil,

Thank you for taking the time to share your feedback with us.

We would ask our users to respect our referral scheme by only referring genuine friends and family, rather than using the feature to place discounted orders for yourself or the same person.

Unfortunately, this means that future orders placed in this way will be flagged on our system and cancelled if it appears that the referral scheme is being taken advantage of. We’d recommend that your orders are placed under one Thread account only, and that any referrals are for genuine users with distinct delivery and billing addresses.

If we’ve misunderstood anything here, please do let me know and I'll be happy to reassess the situation and investigate further. If I can help any further with your order, please don’t hesitate to contact me at support@thread.com.

Thanks,
Tasnima
--
Team Thread

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service. The phone app is excellent with new items and ideas posted daily. I’ve used Thread for a few years and they haven’t given me a reason to go anywhere else. Very happy.

25 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

An intuitive and proactive clothing source!

Thread is a very good way of organising your wardrobe, giving you a chance to customise your clothing preferences and then showing you available items within your size range from various sources, many on sale and promotion. The items arrive promptly and well packaged, with an easy return process if needed. They take the stress out of clothes shopping and make it easy to create your own identity through the clothing you wear. A very good, easy to use, service!

25 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt service

After a few mishaps of trying to make my mind up what sizes to buy I ended up buying 2 pairs of shorts, a pair of chinos, a polo shirt and a linen shirt. As the items were over £50 I got free postage and it’s free to return any items. I returned a few as I couldn’t make my mind up what size to buy. Thank you for the love hearts which is a nice surprise and it goes a long way as an appreciation for buying from thread. I will no doubt buy some more items when autumn comes to add to my collection.

25 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent app

Excellent app, I have recommended it to all my friends. how to shop the high street and designer street without leaving home.

25 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great website with a great choice of…

Great website with a great choice of clothes. Always have good choice of sizes available. Easy to order and easy to return. Great service with the regular updates and recommendations (can turn off if you choose)
Always updating its range as well and has a wide choice available

25 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Perfectly good experience

Perfectly good experience, easy to order and great communication. The delivery did take longer than I thought it would but I was updated regularly. The items were beautifully packaged too.

23 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience thus far

Great experience thus far. Really lovely and responsive team of stylists. The recommendations are great and the variety of brands and price ranges is excellent. All purchases delivered in a speedy manner, very well wrapped and presented. I like Thread and find them a reliable online retailer. I will continue purchasing things from them for the foreseeable future. Highly recommended or I would not plunge into this review. Thanks.

22 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good range of products

Good range of products, easy to filter by price/ size/ style etc. And very prompt returns for when sizes arent quite right.

22 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Happy with this site

Happy with this site. I enjoy the outfit selections, and the different styling ideas. However, I am tall, and there is seemingly no adaptation of the outfits to us. Therefore I would be very hesitant to purchase anything, as I expect it would not fit.

22 de julio de 2022
Opinión espontánea

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