Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered jumpers? Watches October never arrived no emails nothing after6 weeks my bank refunded the money today 19th January had a message from bank telling me that the retailer ( sp gentry ) are disp... Ver más

Valorada con 2 estrellas sobre 5

It's more effort than browsing sites myself for inspiration. I kept getting told I hadn't selected enough 'likes'. I spent a solid couple of weeks liking and disliking items. Didn't change... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Francamente se ne poteva fare a meno. Non si capisce a cosa possa servire un social che combina Instagram con Tinder. Non è semplice comprenderne lo scopo perché non ha nessuna correlazione con il sit... Ver más

Valorada con 5 estrellas sobre 5

Good quality products at reasonable prices but also good collection of higher end products to purchase which is very simple. The suggested outfit and personal shopper work well but there is no... Ver más

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

Find clothes you'll love, with tailored-to-you recommendations and a shop where everything is in your style, size and budget.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Gteat to get clothing from various…

Great to get clothing from various makes, not all too expensive. As I live on a small island I mostly buy all my clothes online. This last order was a little late, and I kept 2 out of the three items I was sent. All round good service, especially tips on how to put an outfit together.

13 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Only once have I received a product…

Only once have I received a product from Thread that was not as pictured on the site. The photo on the site was of a pair of Colchester Rubber Co 1892 National Treasure High Tops, but what was sold was a pair of US Rubber Co Colchester Contrast Hi. Upon further investigation, it seems that US Rubber Co is using photos of Colchester Rubber Co products on their website.

12 de agosto de 2022
Opinión espontánea
Logotipo de Thread

Respuesta de Thread

Hi there,

Thank you for taking the time to share your feedback with us.

I’m really sorry to hear that the shoes you received weren’t the ones advertised, I appreciate that this will have been disappointing for you. If you could send me an email at support@thread.com with your order number, I will be happy to take a look into how I can rectify this for you.

Thank you again for sharing your feedback with us.
Sham
Team Thread

Valorada con 5 estrellas sobre 5

Although one item did not fit (too big)…

Although one item did not fit (too big) there was no difficulty in the return and THREAD communicated well thereafter.
Pleased with the quality of the items as well as the fit and they arrived safely and without delay. I like the suggestions that you are sent

12 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

I ordered two dresses

I ordered two dresses, they came wrapped well and quickly.
One of them was a perfect fit and I have kept it and I felt really good in it.
The second was supposed to be my size, it was at least two sizes smaller which was very disappointing as it was gorgeous and I so wished it would have fit me.
I returned it through the post office and got notification two days later that they had received it, which was excellent service. This was yesterday, so I'm yet to get the refund, but the return process is a big thing for me as when some companies take a couple of weeks I always wonder if its been lost.
I will definitely buy from them again, if it wasn't for that dress size it would have been a 5 star rating as everythng else was perfect.

12 de agosto de 2022
Opinión espontánea
Logotipo de Thread

Respuesta de Thread

Hi Emma,

Thank you for taking the time to share your feedback with us. I'm really sorry to hear that the second dress wasn't quite the right fit! I'll be happy to help you exchange it for a different size or a similar alternative. Please contact me on support@thread.com with your order number and I'll look into this for you right away!

Thank you again for sharing your feedback with us and I look forward to hearing from you.

Tasnima
Team Thread

Valorada con 5 estrellas sobre 5

Excellent service and great quality

Excellent service and great quality of clothing. Delivery is normally pretty quick and they give multiple options on how to return items for most convenience. I've been a customer for a few years and keep coming back again and again.

12 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

It's very clear that Thread really values their customers

It's very clear that Thread really values their customers. I ordered a shirt for a wedding and when unboxing on the day of the wedding, I realised there was a stain on the shirt. With no time to get a new on in time, I emailed thread asking for a refund/exchange option. Not only did they provide both options and sent a new one out immediately, they let me wear the original / stained one with the option to then send back foc. Instant responses from their support team via email. All super friendly.

As a result, I will definitely be using Thread again. Not many brands take customer experience to this level.

Thank you

12 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I cannot praise enough

I cannot praise enough, from the standard of clothing ordered to the customer care which was exceptional. Good old fashioned and very green packaging too. It’s a win win all round

12 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice stuff!

Nice stuff!

Arrived when it was supposed to and everything fitted (this time - slight error last time, might have been my fault)

12 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Thread a useful shopping site

I found Thread to be a useful site as a shopping experience as it selected fashionable pieces in my style, size and price range. Good returns process and received my refund within a week of return

12 de agosto de 2022
Opinión espontánea

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