ThreeBestRated.co.uk Opiniones 254

Respuesta de ThreeBestRated.co.uk

Actualizada el 8 nov 2025

Hello Yanuri,

We definitely understand your concern and value your feedback.

• ThreeBestRated is not affiliated with any business we list nor do we accept payments or incentives in exchange for placement.
• Our selection is based on an independent 50-point inspection that evaluates business history, reputation, service quality, trust, and customer satisfaction.
• We agree that filtering or limiting reviews isn’t fair practice. That’s exactly why we have updated our review policy to include both verified positive and negative reviews to ensure transparency and fairness, helping customers make more informed decisions.

If you’d like to share your negative review again, please reach out to us at support@threebestrated.co.uk or use the form located in the business page.
(ThreeBestRated's official updated review policy, effective November 2025)


Hi Yanuri Roschev,

We are extremely sorry that you went through an unpleasant situation when trying one of the businesses that is listed in our website.

When we receive complaints about businesses, we don't post the negative reviews right away, as we always investigate with utmost responsibility. We may not remove the listing right away, but we continuously keep an eye for future violations and lousy servicing.

Businesses don't pay us for listing them. The listing for any business depends upon the performance of delivering high-quality products and services and nothing else.

Not all businesses are scam, just because they have negative reviews in Google.

Sometimes the dissatisfaction may be caused because of misunderstandings between the clients, and most of them are not repeated and usually rectified, and businesses take care not to repeat it. We also have to give the tradesmen a chance to correct it as well. After all, every merchant works hard to provide the best service.

If something like this happens again within 30 days from different customers, we may remove the tradesman from the listing for quality purposes.

Respuesta de ThreeBestRated.co.uk

9 jun 2020

Hi R. Sutton,

We are extremely sorry that you went through an unpleasant situation when trying out various restaurants in your town. We truly appreciate your feedback. Like we have mentioned already, we always try to ensure that we list the best businesses to all our customers in any given category.

When we receive complaints about businesses, we always investigate with utmost responsibility.

1. We always contact the companies and the customers for their experiences/feedback for the businesses.

2. Sometimes the dissatisfaction may be caused because of misunderstandings between the clients, and most of them are not repeated and usually rectified, and businesses take care not to repeat it. We also have to give the tradesmen a chance to correct it as well. After all, every merchant works hard to provide the best service.

3. If something like this happens again within 30 days from different customers, we may remove the tradesman from the listing for quality purposes.

4. Most of all, businesses don't pay us for listing them. The listing for any business depends upon the performance of delivering high-quality products and services and nothing else.

5.We help approximately more than 4 million customers on an average month in a very positive way, and our employees work hard to review businesses.

We regularly update our ranking website after reviewing complaints, reviews and our strict 50 point inspection every time, to make sure we list the best local businesses.

We may not remove the listing right away, but we continuously keep an eye for future violations and lousy servicing.

Respuesta de ThreeBestRated.co.uk

25 mar 2020

Hello Misha,

We are very sorry that you had an unpleasant situation when you tried to remove a company from our list. We truly appreciate your feedback. Like I mentioned in an earlier reply, We always try to ensure that we list the best businesses to all our customers in any given category.

We may not remove the listing right away, but we continuously keep an eye for future violations and lousy servicing. We regularly update our ranking website after reviewing complaints, reviews and our strict 50 point inspection every time, to make sure we list the best local businesses.

When we receive complaints about businesses, we always investigate with utmost responsibility.
1. We always contact the companies and the customers for their experiences/feedback for the businesses.
2. If something like this happens again within 30 days from different customers, we may remove the tradesman from the listing for quality purposes.
3. Sometimes the dissatisfaction may be caused because of misunderstandings between the clients, and most of them are not repeated and usually rectified, and businesses take care not to repeat it. We also have to give the tradesmen a chance to correct it as well. After all, every merchant works hard to provide the best service.
4. We help approximately more than 4 million customers on an average month in a very positive way, and our employees work hard to review businesses.

Finally No! We WON'T accept money to list a business ANYTIME. We want our list to be accurate and unbiased; receiving money to list a business, or asking for money to list a business, does precisely the opposite of that! At Three Best Rated, we don't see our list as just a bunch of tradesmen. We see it as saving someone's life, helping immigrants learn their new city, assisting families through a divorce, and building memories with loved ones. Accepting money for a business to be listed would taint that core image of what Three Best Rated stands for.

Our core policy is always to list best businesses FREE of charge!