Awful Luton dealership, unfriendly staff and extremely poor service. Put a fully refundable holding deposit on a used car but the car was not right for us. Took nearly two weeks to get our deposit bac... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Awful Luton dealership, unfriendly staff and extremely poor service. Put a fully refundable holding deposit on a used car but the car was not right for us. Took nearly two weeks to get our deposit bac... Ver más
La empresa ha respondido
Samantha from Thurlow Nunn Kings Lynn was really helpful and nothing was too much trouble. She listened to what I needed, didn't try and push extras onto me and explained everything clearly.
I always get great customer service from Thurlow Nunn Luton and have bought 2 cars from new with them before together with the car we have just bought which makes 3. Sales staff and customer service s... Ver más
Great salesman. Thurlow Nunn Dereham were helpful because the salesman who dealt with me was very informative and friendly. I only drove the 105+ miles to view the car because of all the informati... Ver más
La empresa ha respondido
With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars. Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise.
11 Campbells Meadow, Hardwick Road, PE30 4YN, King's Lynn, Reino Unido
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I always get great customer service from Thurlow Nunn Luton and have bought 2 cars from new with them before together with the car we have just bought which makes 3. Sales staff and customer service staff all very professional and helpful, and having my cars under a service plan with you I always get a good experience.
Great selection of quality used and new cars, great service.
A really good and enjoyable experience for my son buying his first car. Thank you Thurlow Nunn.
Samantha from Thurlow Nunn Kings Lynn was really helpful and nothing was too much trouble. She listened to what I needed, didn't try and push extras onto me and explained everything clearly.
The way I was treated was very good and my salesperson was very professional and could answer all my questions
Great customer service, I felt valued and listened to was show cars that met my criteria. Very happy with my Mokka
Friendly and professional service, given good information
Good Sales Person. Knew what she was doing. After Sales not so great experience as original sales person on holiday and no one else could help me.
The help, advice and professionalism of the salespeople was 100% positive, no pressure at all, I will definitely visit again when looking to purchase my next vehicle.
3rd time purchasing a car from Harry.
Always absolutely spot on.
Great chap and great cars every time.
Great salesman.
Thurlow Nunn Dereham were helpful because the salesman who dealt with me was very informative and friendly.
I only drove the 105+ miles to view the car because of all the information he provided.
I purchased the car and was able to drive it home the same day.

Respuesta de Thurlow Nunn
Dan was great help and made the experience nice and easy

Respuesta de Thurlow Nunn
Awful Luton dealership, unfriendly staff and extremely poor service. Put a fully refundable holding deposit on a used car but the car was not right for us. Took nearly two weeks to get our deposit back despite chasing numerous times. We would still be without our deposit if we hadn’t called them eight times and each time promised a call back. If you do not buy a car from them they do not care about after sales. AVOID this dealership at all costs!!!!!!

Respuesta de Thurlow Nunn
Staff at the dealership are very friendly and courteous. Dan Tucker, the salesman, took his time without any pressure in buying the car; he did a very good deal. He kept in touch even after the car was delivered.

Respuesta de Thurlow Nunn
Saw the Car I wanted on there website visited the Luton show room was met by one of there representitives & showed me the car I was interested in.Then help me through the paper work to the completion of the puchase of the car.Very helpful

Respuesta de Thurlow Nunn
Very happy with the service and advise provided by the knowledgeable staff at Thurlow Nunn with purchase my car.

Respuesta de Thurlow Nunn
The salesperson I delt with was good and made the whole experience very easy.

Respuesta de Thurlow Nunn
The salesperson was very helpful and knowledgeable about their products and services and discussed in detail the options available to me.

Respuesta de Thurlow Nunn
Very honest, very straightforward, very friendly. No issues at all.

Respuesta de Thurlow Nunn
An excellent car buying experience carried out with Sales person Lewis. I felt very comfortable with his manner, helping me with various queries about the buying process, and did his utmost to ensure I was totally happy with the agreement I had made to buy the car.
Highly recommended.

Respuesta de Thurlow Nunn
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.