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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nicola Baldry at Norwich Thurlow Nunn couldn't have been more helpful. Answering all my issues straight away, so disappointed we couldn't do business, as the person I was buying for was slow to accept... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Byeing my first car from Thurlow nunn mk,following my eldest daughter who had just bought a car aswell from Josh who was amazing, there was no pressure selling ,so friendly and helpful. Also did have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience at Thurlow Nunn Northampton was memorable because we found what we was looking for and was looked after by paul who has been superb throughout the whole process!! Thanks paul

La empresa ha respondido

Valorada con 5 estrellas sobre 5

“Gemma Smith supported us throughout our search for a new car. She really listened to what we wanted, offering impartial guidance and thoughtful advice without any pressure. We appreciated having the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars. Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 86% de las opiniones negativas

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4,2

Todas las opiniones

(1599)

236 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer care very happy with carr…

Great customer care very happy with car purshased highly recommended.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your lovely review! We’re so pleased you’re happy with your new car and the service you received.

Valorada con 5 estrellas sobre 5

All the staff were incredibly welcoming…

All the staff were incredibly welcoming and friendly. The vehicles were set out neatly, making it easy to walk around and view everything, and the showroom was just as well-organized. It was a very relaxed atmosphere with zero pressure to buy.

31 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your fantastic review! We’re delighted you enjoyed the welcoming, relaxed atmosphere and felt comfortable with our team.

Valorada con 5 estrellas sobre 5

I would highly recommend Thurlow Nunn…

I would highly recommend Thurlow Nunn Milton Keynes, especially Dan, who made the whole experience genuinely enjoyable. He was incredibly friendly, accommodating and professional, with excellent communication throughout. Even when I wasn’t completely sure about buying the car, he made me feel at ease and gave me the space to decide without ever making me feel pressured. He was transparent, punctual and happy to answer every question I had. His approach played a huge part in making me feel confident about going ahead with the purchase.

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your fantastic review! We’re delighted Dan made your experience so enjoyable and that you felt comfortable and supported throughout. We really appreciate your recommendation!

Valorada con 1 estrellas sobre 5

Took my car in today for an…

Took my car in today for an intermittent EML , Engine Repair Needed warning and reduced power mode. Happens on long dual carriageway/motorway runs leaving me to try and not get rear ended and find somewhere safe to stop, switch ignition off and on to clear the fault.

Went to collect, asked what the issue was and was told they had just cleared the codes and as they couldn't replicate the fault on a 4-5 mile test drive I had to bring it back when it did again.

No investigation into what's causing the fault/codes whatsoever, just clear them.

Case raised with Vauxhall UK

10 de septiembre de 2026
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns. Your comments have been passed to the relevant team to review.

Valorada con 1 estrellas sobre 5

The difference between being a mobility customer and just an ordinary disabled person

***** who is a 70 year old lady having recently had a full knee replacement needed a new car in a hurry after her previous car had to be scrapped. She is a pensioner and is not part of the mobility scheme. She got a personal loan that she could ill afford and bought a used car from Thurlow Nunn Lowestoft for £5195. Two weeks later she realised her mobility issues made it difficult to get in and out of the small car so she returned to the dealer where they had a SUV at a similar price. She proposed to swap the similar priced cars with a £300 addition to sweeten the paper work. The assistant said ok, and went as saw the manager, he returned stating they could only offer her £3000 for her car, thats a depreciation of £1000 per week. So naturally there was no deal. Worse the dealer stated to her that their overheads were huge, the large site, the amount of employees etc, utter nonsense. NOT HER PROBLEM If the very same lady had walked into the showroom on the mobility scheme she would've driven out with a £40,000 brand new SUV… so huge benefits for those that play the system and hardship for those that don't. HONESTY DOES NOT PAY

5 de septiembre de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your experience. Your comments have been passed to the relevant team to review, and we appreciate you bringing this to our attention.

Valorada con 5 estrellas sobre 5

Thurlow Nunn Kings Lynn

Gemma was excellent throughout the buying process and answered all the questions I had regarding the car.
Gemma explained all the additional offers thurlow nunn offered .
A smooth and professional service provided by Gemma.

15 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your lovely review! We’re so pleased Gemma provided such a smooth and professional service. We’ll be sure to pass on your kind words!

Valorada con 5 estrellas sobre 5

Excellent customer service

Customer care was excellent from first contact at the dealership to contact after the purchase of the car. The salesperson, Saul, was extremely helpful and thorough.

19 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your fantastic review! We’re delighted Saul provided excellent service from start to finish. We really appreciate your kind words!

Valorada con 5 estrellas sobre 5

Found the staff friendly and helpful…

Found the staff friendly and helpful and answered all my questions.

8 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your lovely feedback! We’re so glad our team could help and answer all your questions.

Valorada con 5 estrellas sobre 5

The buying experience was made very easy

The buying experience was made very easy. Staff were friendly and helpful. Even going so far as to help transfer my private number plate from my old vehicle to my new one

3 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your kind review! We’re delighted our team made the whole process easy and went the extra mile to help with your private plate transfer. Enjoy your new vehicle

Valorada con 5 estrellas sobre 5

Very friendly and welcoming

Very friendly and welcoming. Everything was explained thoughly. No stress test drive. Thank you Mathew...👍

1 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your lovely feedback! We’re so glad Matthew made you feel welcome and kept everything simple and stress-free.

Valorada con 5 estrellas sobre 5

no pushy sales

clean and tidy environment, only issue was the lack of parking, friendly and unrushed service,

1 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your kind feedback! We’re pleased you enjoyed the clean environment and friendly, relaxed service. We really appreciate your comments and hope to see you again soon!

Valorada con 5 estrellas sobre 5

Got my airbag fitted on vauxhall astra…

Got my airbag fitted on vauxhall astra was in for recall today
Joel was very helpful and quick sorting this

Thanks Mr Sammon

14 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for your feedback! We’re glad we were able to get your recall sorted quickly and efficiently. We’ll be sure to pass on your kind words!

Valorada con 1 estrellas sobre 5

Hidden costs!!

My Mum took her car in to the Holt branch to get the exhaust fixed. She had been to a Ford dealership previously and was told it needed an exhaust (they didn't charge anything) but they couldn't fit it in till end of August (another long story). When she got back to Thurlow Nunn they told her they had looked at the car and it needed a new exhaust, and that would be £84 please....just for 'diagnosing the problem'. Totally unacceptable.

13 de agosto de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

We’re sorry to hear about your Mum’s experience and understand your frustration regarding the diagnostic charge. Please contact the Holt branch directly so we can address your concerns.

Valorada con 5 estrellas sobre 5

Go to Gary!!

I recently purchased my car from Thurlow Nunn and wanted to say a huge thank you to Gary for all of his help throughout the process.

From the very beginning, Gary was incredibly friendly, approachable, and genuinely interested in helping me find the right car. I was considering making the switch to an electric vehicle, and his knowledge, advice, and patience made the whole decision much easier. He took the time to answer all of my questions, explain everything clearly, and made sure I felt confident about the charging process for the car!

What really stood out was how kind and genuine he was. There was never any pressure, just honest advice and excellent customer service. Gary made the entire experience enjoyable and stress-free, and I couldn't be happier with my new car. He really did go above and beyond to help me, especially considering we lived so far from the garage.

If you're looking for a new vehicle, I highly recommend speaking to Gary at Thurlow Nunn. Outstanding service from start to finish. Thank you again, Gary!

8 de julio de 2026
Opinión espontánea
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Respuesta de Thurlow Nunn

Thank you for such a fantastic review! We’re delighted Gary made your experience so easy and enjoyable, especially with your move to electric. We’ll be sure to pass on your kind words to him!

Valorada con 5 estrellas sobre 5

I’d highly recommend Thurlow Nunn…

I’d highly recommend Thurlow Nunn Beccles. They have a great range of competitively priced vehicles, with no pressure from the sales team and well-organised test drives.
They also offer thorough vehicle checks, repair support and reassuring sales warranties, all of which we would strongly recommend. Most importantly, their after-sales service has been second to none.

28 de julio de 2026
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Thank you for your fantastic feedback and recommendation! We’re delighted you enjoyed the relaxed buying experience and our after-sales service. We really appreciate your kind words!

Valorada con 5 estrellas sobre 5

Happy to recommend Thurlow Nunn in…

Happy to recommend Thurlow Nunn in Northampton.

Paul Eaton was my sales advisor and I was very happy with the service provided. I knew exactly what I did and didn't want and although Paul advised me of additional extras available, he wasn't pushy and accepted my requests.

I took one car for a test drive and knew I wanted that car. From the test drive to picking my car up, was 8 days which I was perfectly happy with.

I am happy with all aspects of service and would recommend Thurlow Nunn to anyone looking for a Hyundai car.

26 de julio de 2026
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Thank you for your fantastic feedback and recommendation! We’re delighted Paul made the process relaxed and straightforward, and that you found the perfect car. Enjoy your new car!

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