Just recently part exchanged our car and it was a very easy experience. Darren oversaw the whole process and was a pleasure to deal with. Thurlow nunn helped us find the car we were looking for and... Ver más
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Consulta las opiniones de los clientes
Nicola Baldry at Norwich Thurlow Nunn couldn't have been more helpful. Answering all my issues straight away, so disappointed we couldn't do business, as the person I was buying for was slow to accept... Ver más
La empresa ha respondido
My mother (76) bought an i10, as part of the deal she was promised two free services. The time came this week, she booked the car in, had the job done and no free service as it wasn't written down.... Ver más
La empresa ha respondido
Byeing my first car from Thurlow nunn mk,following my eldest daughter who had just bought a car aswell from Josh who was amazing, there was no pressure selling ,so friendly and helpful. Also did have... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars. Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise.
Información de contacto
11 Campbells Meadow, Hardwick Road, PE30 4YN, King's Lynn, Reino Unido
- 01603367620
- salessupport@thurlownunn.co.uk
- thurlownunn.co.uk
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Ha contestado el 81% de las opiniones negativas
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Respuesta de Thurlow Nunn
This dealer is intentionally awkward…
This dealer is intentionally awkward and staff are very rude and argumentative, they do not want to know, or honour any pre agreements when things go wrong. Stay away

Respuesta de Thurlow Nunn
Thurlow Nunn Milton Keynes…
The staff at Thurlow Nunn Milton Keynes were good because they appeared knowledgeable, helpful and approachable, Made me feel at ease and helped me with any questions or queries I had about the car and the purchase of my corsa.
Great Service from Gemma Smith at Thurlow Nunn, King's Lynn
From first enquiry to final sale and handover, Gemma Smith provided a very professional yet friendly service. She was knowledgeable and explained all the paperwork and new car features very thoroughly. Thanks.
Reliable, good service
Reliable, well prepared cars. Knowledgeable sales person clean site.
staff always pleasant and helpful
staff always pleasant and helpful, know what sort of car we want and spend time looking for it

Respuesta de Thurlow Nunn
The salesperson was excellent
The salesperson was excellent. Explain everything about the car to you before handing over the car keys
Lack of after Sale Support
Recently bought a car from the branch in Milton Keynes and was given incorrect information about the service history, which I only found out after purchase as the dealership had 'lost' the service logbook. Only after chasing did I get some information and was advised this would be followed up. Have chased with the used car sales manager, who initally responded and offered a partial resolution, however complete lack of acknowledgement to subsequent follow up requests. I then raised a complaint through the ADR process, who simply forwarded it to the manager in question who continues to ignore my emails. Follow up emails to the service support team go unanswered. Certainly not what I would expect from such a well known dealership.
Vauxhall Astra, second service Motability
The vehicle was serviced quite quickly, but they did not do the rear wash wiper when I put it in. I said when I squirt the front one, the rear one works and it wasn’t washed afterwards either.
I'd recommend Thurlow Nunn Beccles
I'd recommend Thurlow Nunn Beccles

Respuesta de Thurlow Nunn
5 hours for MOT
Took car for mot service plan what I told them it took nearly 5 hours to do mot all it needed was one tyre and then tried to charge me for mot t and when I said Ino it's on a service plan the response was I wish you would have said I've got to print all this off again now I said I did tell you this morning if it wasn't for service plan I would definitely not be using them again

Respuesta de Thurlow Nunn
Wonderful service. Zero complaints.
Darren Trapp handled my query from start to finish and made the buying process a breeze.

Respuesta de Thurlow Nunn
I recently purchased a used car from…
I recently purchased a used car from Thurlow Nunn. The car was delivered in really good condition. Bradley helped with making the process really smooth. All queries were dealt professional and with care. Great customer service.

Respuesta de Thurlow Nunn
Terrible service MG Corby…
Went to the mg garage in Corby for a warranty claim. The service manager misinformed me and more than none occasion with my booking and parts that where fitted to my car. The truth was none of warranty work was done. Then when challenged he refused outright to fix the car. The issue was with the light sensors, I had waited since the summer for my booking and got in October after they cancelled hours before bookings when I finally got my car in the service guy told me the dipped headlights would always be on in the winter, when I explained they were on in the summer as well he dismissed it and said bring it back next summer. It was fixed in another dealership and NO the lights are not on when it is a bright day in winter. Will never step foot in Corby dealership again. It a shame because I have to travel to find a decent dealership. The lady in service also appears to want to argue as well but I didn't fall into that trap or lower myself to there level, they were reported to MG UK.
Just to update and I waited a while, nobody contacted me me details were provided, not that I want any contact we have nothing to discuss, unfortunately it seems they put these comments to make them self look like they care. I have spoke to others who had issues with the Corby branch and will not return, not good business for Corby branch.

Respuesta de Thurlow Nunn
Fantastic service from Ross at Lowestoft
I bought a Kia Ceed as a part exchange from Thurlow Nunn Lowestoft and couldn’t be happier with the experience. Ross was fantastic throughout the whole process — he sent detailed videos showing the vehicle’s condition and even held the car for me as I had a long journey to visit. The customer service was outstanding. Highly recommended!

Respuesta de Thurlow Nunn
Great service provided from all staff
Great service provided from all staff, happy to help out and make a good deal happen.
Showroom had lots of options and was clean and tidy made for an all round good visit and purchase.

Respuesta de Thurlow Nunn
Helpful sales team
Sales team were informative, helpful and not pushy. Extended warranties, service plans etc were offered which I declined on this occasion. They showed me other similar vehicles from dealerships in other areas. The one I chose was made available promptly the next morning which I purchased.

Respuesta de Thurlow Nunn

Respuesta de Thurlow Nunn
Salesman
Salesman was very polite, showed me around the car i wanted and provided helpful advice

Respuesta de Thurlow Nunn
The professionalism and friendlyness of…
The professionalism and friendlyness of the salesperson.

Respuesta de Thurlow Nunn
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