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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just recently part exchanged our car and it was a very easy experience. Darren oversaw the whole process and was a pleasure to deal with. Thurlow nunn helped us find the car we were looking for and... Ver más

Valorada con 5 estrellas sobre 5

Nicola Baldry at Norwich Thurlow Nunn couldn't have been more helpful. Answering all my issues straight away, so disappointed we couldn't do business, as the person I was buying for was slow to accept... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

My mother (76) bought an i10, as part of the deal she was promised two free services. The time came this week, she booked the car in, had the job done and no free service as it wasn't written down.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Byeing my first car from Thurlow nunn mk,following my eldest daughter who had just bought a car aswell from Josh who was amazing, there was no pressure selling ,so friendly and helpful. Also did have... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars. Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 81% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,2

Todas las opiniones

(1605)

222 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

This dealer is intentionally awkward…

This dealer is intentionally awkward and staff are very rude and argumentative, they do not want to know, or honour any pre agreements when things go wrong. Stay away

19 de diciembre de 2025
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

We’re sorry to hear about your experience. This isn’t the standard of service we aim to provide, and we take your concerns seriously.

Please contact us directly so we can look into this further and try to resolve the issue.

Valorada con 5 estrellas sobre 5

Thurlow Nunn Milton Keynes…

The staff at Thurlow Nunn Milton Keynes were good because they appeared knowledgeable, helpful and approachable, Made me feel at ease and helped me with any questions or queries I had about the car and the purchase of my corsa.

27 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of after Sale Support

Recently bought a car from the branch in Milton Keynes and was given incorrect information about the service history, which I only found out after purchase as the dealership had 'lost' the service logbook. Only after chasing did I get some information and was advised this would be followed up. Have chased with the used car sales manager, who initally responded and offered a partial resolution, however complete lack of acknowledgement to subsequent follow up requests. I then raised a complaint through the ADR process, who simply forwarded it to the manager in question who continues to ignore my emails. Follow up emails to the service support team go unanswered. Certainly not what I would expect from such a well known dealership.

25 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

5 hours for MOT

Took car for mot service plan what I told them it took nearly 5 hours to do mot all it needed was one tyre and then tried to charge me for mot t and when I said Ino it's on a service plan the response was I wish you would have said I've got to print all this off again now I said I did tell you this morning if it wasn't for service plan I would definitely not be using them again

19 de enero de 2026
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

We are terribly sorry to hear you've had this experience. Please provide us with some further contact information and we can reach out to resolve.

Valorada con 5 estrellas sobre 5

I recently purchased a used car from…

I recently purchased a used car from Thurlow Nunn. The car was delivered in really good condition. Bradley helped with making the process really smooth. All queries were dealt professional and with care. Great customer service.

8 de enero de 2026
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Amazing! Thankyou for your feedback.

Valorada con 1 estrellas sobre 5

Terrible service MG Corby…

Went to the mg garage in Corby for a warranty claim. The service manager misinformed me and more than none occasion with my booking and parts that where fitted to my car. The truth was none of warranty work was done. Then when challenged he refused outright to fix the car. The issue was with the light sensors, I had waited since the summer for my booking and got in October after they cancelled hours before bookings when I finally got my car in the service guy told me the dipped headlights would always be on in the winter, when I explained they were on in the summer as well he dismissed it and said bring it back next summer. It was fixed in another dealership and NO the lights are not on when it is a bright day in winter. Will never step foot in Corby dealership again. It a shame because I have to travel to find a decent dealership. The lady in service also appears to want to argue as well but I didn't fall into that trap or lower myself to there level, they were reported to MG UK.
Just to update and I waited a while, nobody contacted me me details were provided, not that I want any contact we have nothing to discuss, unfortunately it seems they put these comments to make them self look like they care. I have spoke to others who had issues with the Corby branch and will not return, not good business for Corby branch.

31 de octubre de 2025
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Hi There, we are terribly sorry to hear this review. We have passed this onto the correct members of staff at the branch to reach out.

Valorada con 5 estrellas sobre 5

Fantastic service from Ross at Lowestoft


I bought a Kia Ceed as a part exchange from Thurlow Nunn Lowestoft and couldn’t be happier with the experience. Ross was fantastic throughout the whole process — he sent detailed videos showing the vehicle’s condition and even held the car for me as I had a long journey to visit. The customer service was outstanding. Highly recommended!

10 de enero de 2026
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Lovely feedback! Thankyou!

Valorada con 5 estrellas sobre 5

Great service provided from all staff

Great service provided from all staff, happy to help out and make a good deal happen.

Showroom had lots of options and was clean and tidy made for an all round good visit and purchase.

30 de diciembre de 2025
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Thank you very much for your kind review! We’re really pleased to hear you had a great experience and that the team were helpful in making a good deal happen. It’s also great to know you enjoyed the range of options in the showroom and found everything clean and welcoming.

We truly appreciate your feedback and hope you enjoy your new purchase — we look forward to seeing you again in the future!

Valorada con 5 estrellas sobre 5

Helpful sales team

Sales team were informative, helpful and not pushy. Extended warranties, service plans etc were offered which I declined on this occasion. They showed me other similar vehicles from dealerships in other areas. The one I chose was made available promptly the next morning which I purchased.

19 de diciembre de 2025
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Thank you for your lovely feedback! We’re glad you found the team helpful and informative, and that everything ran smoothly with your purchase. Enjoy your new vehicle, and thanks again for choosing us!

Valorada con 5 estrellas sobre 5

Salesman

Salesman was very polite, showed me around the car i wanted and provided helpful advice

22 de diciembre de 2025
Opinión espontánea
Logotipo de Thurlow Nunn

Respuesta de Thurlow Nunn

Thats great, thankyou!

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