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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found this course to be very informative and helpful. The content was well presented, easy to understand and provided valuable information that I can apply in my own business. I would definitely... Ver más

Valorada con 5 estrellas sobre 5

Thysol were let down by Royal Mail whose tracker showed the item had been dispatched but no more. So presumably lost in a sorting office. Thysol sent a replacement immediately when I contacted them.... Ver más

Valorada con 5 estrellas sobre 5

Brilliant, excellent products, well priced, informative and easy site to use, well packaged, arrived on time, what else could anyone want! Well impressed with this company. Thanks to all the staff for... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The FASCIQ IASTM ‘Wave’ tool by Dr. Robert Schleip Was poor quality. The finish on part of the tool was rough with some of the finish missing. Considering the price of this item it should have bee... Ver más

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. también en la categoría
  3. Mayorista de equipos para fitness
  4. Tienda de suministros para mascotas

Escrito por la empresa

THYSOL UK (Part of THYSOL Group) is both supplier and manufacturer of several brands such as CureTape®- Europe's no 1 Kinesiotape, VetkinTape®- Kinesiotape for equine & canine purposes and FASCIQ® - the best fascia release products out there!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

155 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(155)

27 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Rectified order

I originally ordered 4 boxes of vetkin tape and only received 2. I sent an email with photo evidence and my issue straight away which was missed.
I have since received emails from Matthew with an apology and my order has been rectified. This was done quickly and sincerely. Thank you

24 de junio de 2024
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Respuesta de THYSOL UK

Thank you Amanda, mistakes can happen and we're happy we were able to sort it our for you.

Valorada con 5 estrellas sobre 5

Quality product

I used this to support my knee and also for my dog's elbow dysplasia. Easy to apply, good quality, reasonably priced, quick delivery; comfortable to wear; very happy to use this product and recommend.

29 de mayo de 2024
Valorada con 1 estrellas sobre 5

Never received my parcel and never…

Never received my parcel and never received any refund, despite contacting the company.
Avoid at all costs!

26 de marzo de 2024
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Respuesta de THYSOL UK

Hello Sibylle, When we send out orders, all customers receive updates to track their delivery. We discussed this in our email reply to you. Royal Mail tried delivering your package twice, but no one was there to receive it.

As I mentioned before, you still have the option to schedule a redelivery following the instructions provided in the tracking details to ensure the package reaches you. While the parcel remains with Royal Mail and can still be delivered, we won't issue a refund. However, once it's returned to us, we'll proceed with the refund process.

We're disappointed that instead of arranging a simple redelivery, you chose to leave us a 1-star review. This step wouldn't have been necessary had you followed Royal Mail's instructions. As you can read in many of our reviews, our customers are quite satisfied with the customer service that we offer.

Valorada con 5 estrellas sobre 5

Nothing too much trouble.

Nothing too much trouble and extremely knowledgeable and helpful on the phone.
Thank you for your help.

22 de febrero de 2024
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Respuesta de THYSOL UK

We're always happy to help! Thank you for taking the time to share your opinion.

Valorada con 3 estrellas sobre 5

I had red skin after used tape

I had red skin after used tape

20 de febrero de 2024
Logotipo de THYSOL UK

Respuesta de THYSOL UK

Hi Iuliana, could you please email us directly at info@thysol.co.uk with more details including photos? We want to learn more about the issue of getting red skin after application, as there could be various reasons for it, such as excessive stretching. Thank you.

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service! Very quick response and extremely helpful

23 de enero de 2024
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Respuesta de THYSOL UK

Very happy to be able to assist you, we hope you will be back :-)

Valorada con 5 estrellas sobre 5

Went on there website to buy the tapes…

Went on there website to buy the tapes for finger tapping. And came across so many little gems. Shipping was really straight forward and the delivery was super fast. Great company!!

13 de diciembre de 2023
Logotipo de THYSOL UK

Respuesta de THYSOL UK

Wow! Thanks a lot for your kind words. We hope to see you back soon.

Valorada con 4 estrellas sobre 5

Item well packed

Item well packed; arrived promptly. Seems very good quality.

7 de diciembre de 2023
Logotipo de THYSOL UK

Respuesta de THYSOL UK

Good to hear, we hope you will continue to use CureTape in the future.

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