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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fast delivery…. Easy to set up. I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seve... Ver más

Valorada con 4 estrellas sobre 5

The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS! The only reason they lost... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de fisioterapia
  2. Farmacia

Escrito por la empresa

Since August 2024 we have moved to a different review platform. Please find our current ratings at our website. See you there!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

253 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

These are fantastic

These are fantastic, good value and easy to use. They come in a tidy little bag and I'm using mainly for neck tension getting great results.
I wish I knew about them earlier.

6 de noviembre de 2020
Valorada con 1 estrellas sobre 5

Suction cups - Missing one of my cups in pack of 4…

Missing one of my cups in pack of 4 only 3 in pack of 4 arrived! Cups are too cloudy to see through to visually see clearly what is going on with skin underneath.

13 de septiembre de 2020
Opinión espontánea
Logotipo de THYSOL Australia

Respuesta de THYSOL Australia

Hi Heidi, sorry to hear you are not happy with the cups. Please feel free to contact me further for a replacement of the missing cup and to discuss options for other cups. Regards Tony

Valorada con 1 estrellas sobre 5

Still waiting on my order weeks later

2 de septiembre de 2020
Opinión espontánea
Logotipo de THYSOL Australia

Respuesta de THYSOL Australia

Dear Kylee,

I am very sorry to hear that your order hasn't arrived yet. Unfortunately due to COVID-19 specific areas may experience delays in the Australia Post's delivery times based on local conditions.

Could you please contact us (by mail or phone)? That way we can check your specific situation/order and follow up accordingly.

I am sorry for the inconvenience and hope to hear from you soon.

Kind regards,

Leon Koerssen
THYSOL Australia

Valorada con 4 estrellas sobre 5

Great to deal with but Don’t waste your money on the FASCIQ® Sports Cupping Set

Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS!

The only reason they lost a star was for offering these cups as useful, they obviously don’t try their own products.

The issue is they have a wide flat contact surface as opposed to a rounded edge, meaning they don’t maintain contact. I was going to trial them for a few weeks before buying some more in bulk, it only took me a few minutes to realise these cups are junk. I bought the FASCIQ® Silicone Cupping Set – Small and Large Cups instead and they work perfectly.

1 de septiembre de 2020
Opinión espontánea
Logotipo de THYSOL Australia

Respuesta de THYSOL Australia

Dear Phil,

First of all, thank you for your review and feedback.

Though you are very positive regarding our general service and shopping experience, I also read that you wouldn't recommend our FASCIQ® Sports Cupping Set to others unfortunately.

Of course I would like to hear more about your feedback about the product. What would you alter and why? Could you contact me regarding this matter (by phone or email)?

Additionally, I would like to highlight to you our refund/return policy. Within a period of 30 days, you can return the product and exchange it for another or ask for a refund.

Again thank you for you review and feedback. Really appreciate your time/effort and I hope to hear from you soon.

Kind regards,

Leon Koerssen
THYSOL Australia

Valorada con 1 estrellas sobre 5

Product has not arrived

1 de septiembre de 2020
Opinión espontánea
Logotipo de THYSOL Australia

Respuesta de THYSOL Australia

Dear Lorena,

Could you please contact us (by mail or phone)? That way we can check your specific situation/order and follow up accordingly.

I am very sorry to hear that your order hasn't arrived yet. Unfortunately due to COVID-19 specific areas may experience delays in the Australia Post's delivery times based on local conditions.

Again I am sorry for the inconvenience caused and I hope to hear from you soon.

Kind regards,

Leon Koerssen
THYSOL Australia

Valorada con 5 estrellas sobre 5

Good product

It is very easy to use product and very effective I have used it 3-4 times and love doing it alternative days. Good for the skin feels good after every use.

14 de agosto de 2020
Opinión espontánea

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