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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff are really friendly and knowledgeable, always feel like meeting friends when visiting chichester store. Fabulous service from Melissa.

Valorada con 5 estrellas sobre 5

Great customer service within Southampton Shirley's Tidalvape shop, especially to Shane and Co sorry forgot gentlemans name begins S. Great advice giving very welcoming and polite helped us to purchas... Ver más

Valorada con 5 estrellas sobre 5

I go into the Gloucester store pretty frequently and am always greeted by Ames. She is always all hands on deck with helping myself and my husband with all of our vaping needs. On most occasions i won... Ver más

Valorada con 1 estrellas sobre 5

Been ordering goods since they openend and spending good money.Delivered by hand many times then started using DPD this weekend my delivery was posted to wrong address so called them and recieved no h... Ver más

Información sobre la empresa

Escrito por la empresa

Flavour experience is our passion. Our aim is to bring to you the best brands and flavours from all parts of the globe, as any delicatessen would strive to achieve. We will actively seek new products, to offer you the first opportunity to experience innovation in the industry. We will seek organic products where we can trace the origin of their ingredients and help you understand our suppliers story.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

163 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

avoid like the plague

unfortunately, the only vape shops near me is tidal vape (portsmouth cascades and southsea). i have been in multiple times and every single time i get my liquid, the staff always say something along the lines of: "you're spending a lot of money on only two bottles, get 5 more for only an extra 8 quid" and after saying no, they try again and again and again. having to say no multiple times in (what's supposed to be a 2 minute interaction) is exhausting and it makes me feel really uncomfortable.

some of the staff in cascades give me the dirtiest look after i say "no" and then they try and upsell again with a bundle package or a new vape.

my girlfriend went in there once to get me liquid and they shoved a pink vape in her hand and after she said she didn't want it, they demanded to know why she didn't want it because she's a girl and girls like pink. she refuses to go in there now.

after going through the exhausting "no" ritual today, one of the staff members said: "ok moneybags" to me. i get that it was probably a joke but it still felt a bit odd.

my best guess is that they earn commission but the staff should probably realize that the first "no" means i'm certain that i don't want anything else. i've worked in retail before and usually after the customer says their first "no" i respect it and move on.

3 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Newbury!!

Went to the store in Newbury, great vibes, staff are so lovely and so helpful and love my purchases!

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gloucester store is EXCEPTIONAL

I go into the Gloucester store pretty frequently and am always greeted by Ames. She is always all hands on deck with helping myself and my husband with all of our vaping needs. On most occasions i won’t know what i’m after as i only started vaping in recent months, however, Ames always knows what i’ll enjoy and caters to my tastes with feedback i give her from previous purchases. She also introduced me into CBD which she suggested would help with my back pain therefore lack of sleep because of it. She is a genuine heaven send!! By far the friendliest, chattiest, bubbliest young lady who i know will go very very far! Highly recommend this store if you’re after a friendly non judgemental vape shop in Gloucester :-)

22 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tidalvape at Poole.

Tidalvape at Poole. Excellent experience. Staff were cheerful and helpful. I will be returning for consumables as an impressive range of products.

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tidal Vape Bitterne

Always go to Tidal Vape in Bitterne, I re-order my liquids and the service is always pleasant and friendly and they are always happy, which makes the experience a pleasurable.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service within…

Great customer service within Southampton Shirley's Tidalvape shop, especially to Shane and Co sorry forgot gentlemans name begins S. Great advice giving very welcoming and polite helped us to purchase a couple of pixels vapes. Thank you so much. We will be back in soon. M and M Hedges

23 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nathan and Jade at the ‘Bournemouth…

Nathan and Jade at the ‘Bournemouth Tidal vape store’ were extremely helpful. I wanted to cut down on my nicotine consumption, get more for my money and a vape with lots of flavour. Cannot fault the service I received today, I would recommend to anyone looking to quit smoking. Can’t wait for my next visit in a months time from now.

12 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Exchange or refund

If I could give 0 stars I would brought a pava vape a few weeks ago have not had to charge it once as barely used it was fine on sat 8 november and battery was still on 85% fast forward to today went to use it and was completely dead tried charging for an hour and nothing took back to tidal vape Newbury to be told there was something in charger point the woman cleaned it in front of me and nothing came out but was told because it was a charger issue it could not be refunded or exchanged so £40 down the drain and a vape that is useless. Will never hope there again

10 de noviembre de 2025
Opinión espontánea

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