Tile.co.ukOpiniones 

2718
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They don't reply to emails or requests for samples. It's like they don't exist. If this is the start, I imagine the aftermath is the same as the other negative reviews. I'm glad I saw these reviews.

Valorada con 5 estrellas sobre 5

Lovely company - all samples ordered were delivered next day. When I bought the tiles, I accidentally split my order. The guys in the office made sure it all arrived together and refunded me the extra... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Booking delivery was a little bit confusing on the order process as it asked for a date then started talking about wider ranges of dates later, but customer service answered it quicker. Delivery was... Ver más

Valorada con 5 estrellas sobre 5

Very impressed with quality, pattern, swift delivery and price. We bought two boxes of “surprise patterns” to tile our fire surround on our narrowboat. We had plenty left over to do a splashback in th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Reformas de baño
  2. Diseñador de interiores

Escrito por la empresa

Our mission is to make beautiful tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including bathroom and kitchen wall and floor tiles. Plus outdoor tiles for garden patios and outdoor living spaces.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,3

Todas las opiniones

(2718)

10 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Some quirks but good product

Booking delivery was a little bit confusing on the order process as it asked for a date then started talking about wider ranges of dates later, but customer service answered it quicker. Delivery was a day late in the end, but Palletways called to advise. The packaging was quite poor; would be good to see straps around them.

All that said, of the tiles I've seen so far (not opened all the boxes yet), they look lovely. Good customer service is key when things go to plan, so would use again. Also this was by far the best looking hex tile we found, even against the major name competitors.

2 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We ordered some tiles for our kitchen

We ordered some tiles for our kitchen, we had regular delivery updates and the tiles are very good quality. We noticed we have 15 tiles damaged and the customer service team were really helpful with sorting out a refund.will be using the company again!

2 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant from start to finish!

So impressed with Tile.co.uk they have a fantastic range. Got some free sample tiles and loved them. Some companies make you pay for a sample which just puts me off. Not Tile. Ordered floor and wall tiles from them. Delivery was brilliant. Delivered on the day it was meant to be and fortunately really early in the day (I appreciate that it is the luck of the draw and I got lucky). Packaged brilliantly. Ended up needing more tiles so put in a smaller order - they arrived next day. I am genuinely delighted with their service and they were super knowledgeable in answering questions about the product. Don't go anywhere else for your tiles!

23 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best there is

Great products at an amazing price
Website was faultless
Delivery was fast and easy
The best of the best
Highly recommend these guys

23 de julio de 2023
Valorada con 5 estrellas sobre 5

Great tile samples

I was really pleased with the way my sample tiles arrived and were packaged and I would of purchased all the tiles but the postage was too expensive which was such a shame as I really wanted to use tile.co.uk

20 de junio de 2023
Valorada con 2 estrellas sobre 5

Delivery doubles the cost.

The tiles are fine. It is the delivery service from Tile.co.uk that is a problem.

Costly, slow, inefficient and wasteful.

Very expensive. Had three times as many tiles delivered from another provider next day delivery at a third of the cost.
60£ is their standard pallet delivery charge. (In this case a pallet delivery was used even for three boxes of wall tiles)

This is not helped by their poor communication. The delivery is contracted out. And there is no through the line communication. (The delivery company do not reference the origin of the order. So it's very hard to track and organise)

Another irritation is the order is delivered curb side on a pallet. Fair enough. Three boxes. Off and in minutes. Before the driver even finished the paper work. However the driver will not take the palette away. And left with a perfectly good reusable pallet I imagine most customers do what we did. Throw it away. What a waste of resources. And absolutely undermines any green credentials Tile.co.uk might hope to claim.

20 de junio de 2023
Opinión espontánea

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