They don't reply to emails or requests for samples. It's like they don't exist. If this is the start, I imagine the aftermath is the same as the other negative reviews. I'm glad I saw these reviews.
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Consulta las opiniones de los clientes
Lovely company - all samples ordered were delivered next day. When I bought the tiles, I accidentally split my order. The guys in the office made sure it all arrived together and refunded me the extra... Ver más
La empresa ha respondido
Booking delivery was a little bit confusing on the order process as it asked for a date then started talking about wider ranges of dates later, but customer service answered it quicker. Delivery was... Ver más
Very impressed with quality, pattern, swift delivery and price. We bought two boxes of “surprise patterns” to tile our fire surround on our narrowboat. We had plenty left over to do a splashback in th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Our mission is to make beautiful tiles from around the world available to the UK. We buy directly from the world's leading manufacturers and stock them on site in the UK with home delivery. Indoor tiles for the home including bathroom and kitchen wall and floor tiles. Plus outdoor tiles for garden patios and outdoor living spaces.
Información de contacto
Stoneferry Road, HU8 8BT, Hull, Reino Unido
- 0330 002 0850
- hello@tile.co.uk
- tile.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Delivery timings not very efficient
Ordered sample and after 7 days still waiting for it to arrive.

Respuesta de Tile.co.uk
Patchwork tile design
The tiles I ordered were many different one that look great all mixed together randomly or as I did positioned to make beautiful designs from a centre point outwards. Lovely front porch tiles makes a perfect entrance to our lovely house!

Respuesta de Tile.co.uk
Very disappointing customer service
I purchased a pair of tile to surprise my husband on his birthday and I paid extra for express tracking signed for delivery. The item arrived late, it ruined my surprise and the tracking number did not work. After 3 days that I came back home I found the item in my post box (it was supposed to be signed for)
Since October 28th I have been in touch with costumer service. They just copy paste same content for me, from manager Ivan to other staff.
They asked me to pay for the return and refused to compensate the inconvenience they caused resulted in ruining my surprise.
I doubt that the customer service understands what I say as the response is always irrelevant.
Never trust the delivery date!
I will definitely escalate the issue

Respuesta de Tile.co.uk
Something a bit different in a great colour
Lovely tiles at a great price. The sample tiles we requested were received quickly. We placed an order for the tiles. Again they were received quickly and were packaged well. We have not used the files yet but will review again once they are on the wall.

Respuesta de Tile.co.uk
Mostly a great experience
Mostly a great experience, tile quality excellent, however disappointed with variety of tiles, there should have been a selection of 8 but after opening the 6 packs ordered there was only 1 tile of one of the designs, shame as rest of order was good!

Respuesta de Tile.co.uk
Excellent Customer Service
Excellent Customer Service
Free Samples delivered on time
Main order was delivered on time with Free Delivery and great rate on the tile value?
Beautiful quality and Elegant Tiles
Definitely recommend Tile.co.uk

Respuesta de Tile.co.uk
Bathroom renovation
I bought tiles for a bathroom refurbishment but needed to order more. They were sold out so Luke told me how to return them . I ordered different tiles the same day- 11/10. They were delivered on 14/10 and at the same time the return tiles were collected . The tiles are now on the walls and look good. Thank you.

Respuesta de Tile.co.uk
Great Service
Requested a sample tile which was sent, and just what I wanted, will be placing an order. Really great service👍

Respuesta de Tile.co.uk
Honest review
delivered as promised, it did take a few days but it was worth the wait, we have received very beautiful tiles so all in all , I think I will be ordering again.

Respuesta de Tile.co.uk
Excellent service - fantastic turnaround
Excellent service - requested Tile Samples yesterday morning and they have arrived in the post this morning.
Fantastic turnaround

Respuesta de Tile.co.uk
Excellent and exceptional service
Really pleased with the sample tiles ordered on-line - saved me driving to the other side of the city to colour match tiles. It helped me make a decision and the plumber will be ordering them as a result of this.
Many thanks - excellent and exceptional service.

Respuesta de Tile.co.uk
All arrived on time.
Gd wedsite easy to use.
Delivery on time.
No problems.
All good.

Respuesta de Tile.co.uk
Great tiles - poor delivery
My tile in a box left lying ignored in warehouse until I phoned and chased it.
Luke was very helpful.
Fedex next day delivery took 3 days to arrive.

Respuesta de Tile.co.uk
I absolutely love my tiles
I absolutely love my tiles. They won’t be put up for a while, but delivery was quick and they look fabulous, can’t wait to get them on the wall

Respuesta de Tile.co.uk
Did what they promised
Simply delivered the goods in good condition when they said they would. Don't need to ask for more.

Respuesta de Tile.co.uk
Great value
Saw the exact same tiles as the ones purchased from Tile.co.uk in Topps Tiles at double the price, so well pleased I shopped around and found this site. Delivery was about a week and safely delivered on a pallet. Definitely recommend

Respuesta de Tile.co.uk
Very good service
Very good service, tiles arrived on time. Delivery guy very helpful..all in all good service from Tile.Co and delivery company.

Respuesta de Tile.co.uk
Multi patterned tiles
Very impressed with quality, pattern, swift delivery and price. We bought two boxes of “surprise patterns” to tile our fire surround on our narrowboat. We had plenty left over to do a splashback in the kitchen and another small area around the boiler. Would recommend.

Respuesta de Tile.co.uk
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