Tilemall Pty Ltd Opiniones 1020

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The tiles were sent immediately and arrived by Team Global driver who rang me before delivery. They were on a pallet all good condition after a long trip from Sydney to Qide Bay Queensland. Well done.... Ver más

Valorada con 3 estrellas sobre 5

I placed order on 20/5/26 with Interstate courier booked in on 27/5/26. It's taken 5 days for invoice to come through and order is not yet delivered from Sydney warehouse to one of the Sydney suburb... Ver más

Valorada con 5 estrellas sobre 5

I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communicat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes we’re using in our bathrooms, along with timber samples for... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de azulejos y baldosas
  2. Proveedor para baños

Escrito por la empresa

Australia online tile store🥇 Fast delivery national wide 🚚 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

28 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Thank you for your kind review! We’re so pleased to hear you had a great experience with our team.
We really appreciate your support and hope to see you again soon.

Kind regards,
Tilemall Nikki

Valorada con 5 estrellas sobre 5

Tiles arrived quickly in perfect…

Tiles arrived quickly in perfect condition.

24 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi,
Thank you so much for your feedback! We’re very happy to hear the tiles arrived quickly and in perfect condition.
We really appreciate your support and hope you love the tiles in your project!
Kind regards,
Nikki
Tilemall

Valorada con 5 estrellas sobre 5

Fast delivery and excellent communication

Delivery was very fast. One of the parts was missing but TileMall quickly arranged the supply and pickup in less than 24 hours, giving me regular updates even outside of work hours. Really happy with their service.

9 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Lily,
Thank you for your thoughtful feedback!

We’re glad to hear your delivery was fast and that our team was able to quickly resolve the missing item for you. We always aim to keep things moving smoothly and provide clear updates throughout the process, so it’s great to know this made a difference for you.

We really appreciate your support and hope to assist you again in the future!
Kind regards
Nikki

Valorada con 5 estrellas sobre 5

Elegant tile

Easy to purchase and looks great! Very helpful in assisting us decide on the right tile.

28 de marzo de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Zena,
Thank you for your lovely feedback!

We’re so glad to hear you found the purchasing process easy and that you’re happy with how everything looks. It’s great to know our team could help you choose the right tile for your project.

We really appreciate your support and hope to assist you again in the future!
Kind regards
Nikki

Valorada con 5 estrellas sobre 5

Great good old fashioned service!

Looking to purchase 1 silicone tube of a particular colour. Website was easy to navigate. Wrong address given. Contacted Tilemall Pty Ltd and they were prompt, courteous and gave a great service.

1 de mayo de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Ellenk,
Thank you for your kind feedback!

We’re glad to hear you found our website easy to navigate and that our team was able to promptly assist with the address issue. We really appreciate your support and are happy we could help make the process smooth for you.

If you need anything else in the future, feel free to reach out anytime!
Best
Nikki

Valorada con 5 estrellas sobre 5

Website is always easy to use

Website is always easy to use, and you always have good stock levels. Delivery is always fast and on time.

16 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Phill,
Thank you for your wonderful feedback!

We’re really pleased to hear you find our website easy to use and that you’re happy with our stock availability and fast, on-time delivery. We truly appreciate your continued support and look forward to assisting you again in the future!
Kind regards
Nikki

Valorada con 5 estrellas sobre 5

Great product at reasonable price with…

Great product at reasonable price with fast service.

28 de marzo de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Lisa,
Thank you for your kind feedback!

We’re glad to hear you’re happy with the product, pricing, and fast service. We really appreciate your support and look forward to helping you again in the future!
Kind regards
Nikki

Valorada con 5 estrellas sobre 5

Great customer service

1 de mayo de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Thank you for your kind words!
We’re really glad to hear you had a great experience with our customer service. Your feedback means a lot to our team.
We look forward to assisting you again in the future!
Warm regards,
Nikki

Valorada con 5 estrellas sobre 5

Helpful

Helpful, made suggestions and provided guidance on what would be suitable.

10 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Thank you for your kind feedback! We're glad to hear that you found our suggestions helpful and suitable. We’ll continue striving to provide attentive and professional service. We look forward to serving you again!
Best regards,
Nikki

Valorada con 5 estrellas sobre 5

Janie always provides excellent…

Janie always provides excellent customer service to me, thanks for her assistance.

1 de mayo de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Barbara,
Thank you so much for your lovely feedback!

We’re delighted to hear that Janie has been able to provide you with excellent customer service and support. We’ll be sure to pass your kind words on to her.

We really appreciate your continued support and look forward to assisting you again in the future!
Best regards
Nikki

Valorada con 5 estrellas sobre 5

Easy company to order through and good…

Easy company to order through and good quality tiles

25 de marzo de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Holly ,
Thank you for your kind feedback!

We’re glad to hear you found the ordering process easy and that you’re happy with the tile quality. We really appreciate your support and hope to help you again on your next project!
Kind regards
Nikki

Valorada con 5 estrellas sobre 5

Well presented prodImpressed.ucts

Well presented products, quick delivery.

15 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Fiona,
Thank you for your feedback!

We’re glad to hear you were happy with the product presentation and quick delivery. We really appreciate your support and hope to assist you again in the future!
Kind regards
Nikki

Valorada con 5 estrellas sobre 5

Tilemall, so great to deal with.

Tilemall's website is very easy to navigate they have a huge selection with great descriptions and then the ability to order samples of up to five options makes it even better. Then if you order your tiles through them you get the money back for the samples you bought. It is a win win situation when you deal with Tilemall.

23 de marzo de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Alexandra,
Thank you so much for your amazing feedback!

We’re delighted to hear you enjoyed using our website and found the product descriptions and sample ordering process helpful. Being able to try samples before placing a full order is something we’re proud to offer, and we’re glad the sample refund made the experience even better.

We truly appreciate your support and look forward to helping you with your project again in the future!
Best regards
Nikki

Valorada con 5 estrellas sobre 5

Nice helpful people

Nice helpful people. And easy to find what i wanted then arrange for delivery.

20 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi DePassey,
Thank you for your kind review!

We’re glad to hear you found our team helpful and that it was easy to find what you needed and arrange delivery. We really appreciate your support and hope to assist you again in the future!
Regards
Nikki

Valorada con 5 estrellas sobre 5

Perfect service and delivery

Great service, quick delivery and had everything we needed

28 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Bruce,
Thank you for your wonderful feedback!

We’re so glad to hear you were happy with the service and quick delivery, and that we had everything you needed. We really appreciate your support and look forward to helping you again on your next project!
Warm regards
Nikki

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Thank you

13 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Suzanne,
Thank you for your lovely feedback!

We’re so pleased to hear you were happy with our service. We truly appreciate your support and look forward to helping you again in the future!
Best regards
Nikki

Valorada con 5 estrellas sobre 5

The people at tilemall have been really…

The people at tilemall have been really patient with my order, and shipped my tiles which arrived in good condition and in a timely manner.
Everyone has been very helpful and answered all my questions.

9 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Cindy,
Thank you so much for your kind words and support!

We’re really glad to hear your tiles arrived safely and that you had a positive experience with our team. It was our pleasure to assist with your order and answer your questions along the way.

We truly appreciate your support and hope you enjoy your new tiles. Please feel free to reach out if we can help with anything else in the future!
Kind regards
Nikki

Valorada con 3 estrellas sobre 5

I like the experience with the tilemall…

I like the experience with the tilemall but the experience with the delivery company was difficult. There was no service that I can track the delivery and the tracking number I got from the confirmation email wasn’t actually the tracking number so it caused a bit of confusing and delay in our project.

9 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Dear customer,

Thank you for your feedback, and I’m really sorry to hear about your experience with the delivery.

We understand how frustrating it must have been not being able to track your order properly, especially when it impacted your project timeline. This is certainly not the experience we want for our customers.

We will be proactively working with the delivery company to improve communication and ensure the tracking process is clearer and more reliable moving forward.

Thank you again for bringing this to our attention, and we truly appreciate your patience and understanding.

Kind regards,
Brook

Valorada con 1 estrellas sobre 5
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Hi Glen,

I’m very sorry to hear that the colour received is not correct .

If the item you received is indeed incorrect, please kindly contact us via email with your order details and some photos, and we’ll assist you with arranging a replacement.

We’ll do our best to resolve this for you as quickly as possible.

Kind regards,
Brook

Valorada con 5 estrellas sobre 5

The tiles are excellent quality and were delivered quickly, even though we live in WA

The selection of tiles is extensive. I was nervous ordering tiles online, but am relieved to say they look exactly like to photographs on line.

6 de abril de 2026
Logotipo de Tilemall Pty Ltd

Respuesta de Tilemall Pty Ltd

Dear customer ,
Thank you so much for your kind feedback!

We understand that ordering tiles online can feel a bit uncertain, so we’re really glad to hear that your tiles matched the photos and met your expectations.

We truly appreciate your support and hope you enjoy your new space!

Kind regards,
Brook

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más