Easy ordering process and prompt delivery at a competitive price. Sorted out a mistake of my making without issue. Great service.
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Consulta las opiniones de los clientes
Really impressed with service messages/questions answered promptly.. bought bathroom tiles Nature and Nature grey. Delivery all as you would want on time etc however some were broken but this was exp... Ver más
La empresa ha respondido
Just discovered this little gem, unfortunately we have already purchased our tiles but still needed trim. Service most helpful and polite, range of tiles on display were phenomenal, definitely look t... Ver más
Give Andy, Mike and their team your business. Its rare these days you'll meet a business owner who contacts you because he's concerned his supply chain may be delayed - not only did Andy reach out but... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
UK's Online Tile Shop. Choose From Thousands of Quality Tiles. Buy Online Now. New Trends.
Información de contacto
4, Woodbury Business Park , EX5 1AY, Exeter , Reino Unido
- 01392 682879
- shop@tiles.uk.com
- tiles.uk.com
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Great service.
Easy ordering process and prompt delivery at a competitive price. Sorted out a mistake of my making without issue. Great service.
Wrong item has been delivered, no customer support
Wrong item has been delivered, I have contacted Britain's Got Tiles multiple times via their website and have still not received a response.
Great Communication and Response to…
Great Communication and Response to Emails. The tiles themselves are great. Very happy with my puchase.
Excellent service
Excellent service, quality tiles and delivered with no problems

Respuesta de Britain's Got Tiles
An excellent delivery service
An excellent delivery service. I would highly recommend this tole company

Respuesta de Britain's Got Tiles
Helpful Service &good tile choices
Showroom had a good display of tiles and lady in Bristol store was very helpful as was Mike on the phone (based in Paignton I think). The delivery of tiles was prompt and the delivery guy helpful and polite. It's a real shame the company is closing down
Excellent customer service!
Both Andy and Mike were extremely helpful. There was an issue with the way I placed my order but this was resolved quickly and nothing was too much trouble. Very quick to respond and excellent customer service. Would definitely use again
After visiting other sites couldn’t…
After visiting other sites couldn’t find anything only found them on this site ordering was easy and they came within a few days very pleased.
Fast efficient service
Fast delivery
Fast delivery. Tiles very well packed. They look great, very unusual.
Friendly Customer Service
Prompt communication from customer service, but let down because they did not send me a shipment notification initially with tracking details, so I missed the first attempt to deliver. Today, I'm waiting for the second delivery attempt, having now been furnished with a tracking code but only after emailing customer service. The tiles look beautiful on the website image, so I trust they will be the same in reality.
Good customer service
Good customer service. Beautiful tiles. Still waiting for my delivery because it is made to order. but I believe it would be worth the wait. So glad I came across their website.

Respuesta de Britain's Got Tiles
'm happy with the purchase
'm happy with the purchase. I bought online the Zurbaran wall tiles and grout for my bathroom. very beautiful tiles, delivered 2 days after order was placed, in good condition with no broken tiles. All the materials were delivered on a pallet.

Respuesta de Britain's Got Tiles
Great communication skills
Great communication skills, really responsive and knowledgeable. Super experience.

Respuesta de Britain's Got Tiles
Super flooring from here
Super flooring from here. Very helpful staff, Andy was incredibly knowledgeable and helpful with working out all my meterage. Fast delivery too. Highly recommend this company and I'll be back for more flooring and kitchen tiles in the next coming weeks. Thank you, great company, with so much choice.

Respuesta de Britain's Got Tiles
Rude, arrogant and unprofessional
You are pretty much ignored when you walk in the shop especially the arrogant ginger man who is sarcastic, was vaping when we walked in and not interested. I can’t stand people that don’t acknowledge you when you walk in.we wanted to check other shops so after checking we called in our order over the phone
We purchased 4 boxes of tiles over the phone and were NEVER told at any time that we couldn’t return any unused boxes which were £63 a pop. I had to keep phoning for two weeks to ask where my tiles were. No one spoke to anyone so nobody knew. In the end they finally told me the tiles had been there for two days. No professionalism whatsoever
Just tried to return an unused box today and was with no exception told they weren’t refunding as it was a special order. We tried to argue that at no time were we told about the non refund policy as we knew we only needed three but got four in case of error.
Wished I had recorded the call now as I paid and nothing else was discussed.
A sign was on the wall saying about special orders I had no idea ours were special order.
Basically I was told to sell them on eBay. Totally unhelpful.
I said they were taking bs trying to get away with not refunding and the ginger man just sarcastically thanked me.
Will NOT ever be returning to this excuse of an outfit who clearly have no customer service skills at all and do not care about consumer rights

Respuesta de Britain's Got Tiles
Really impressed with service…
Really impressed with service messages/questions answered promptly.. bought bathroom tiles Nature and Nature grey. Delivery all as you would want on time etc however some were broken but this was expertly sorted out and replacement tiles sent quickly.. love them. Went on to buy kitchen tiles samples sent very quickly, helpful phone contact regarding colour. Ocean series. Tiles arrived perfectly and look great very happy with them Thank you

Respuesta de Britain's Got Tiles
Easy to order and fast delivery
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