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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an outstanding experience with Ibrahim and the entire team at Times Travel. From the very beginning, they were professional, friendly, and incredibly helpful. Ibrahim went above and beyond... Ver más

Valorada con 5 estrellas sobre 5

We reached out to Times Travel just two weeks before our honeymoon, and they pulled off the impossible Within days, they crafted a beautiful itinerary that fit our budget and preferences perfectly. Ev... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

As much as the hostel we stayed in was a bit on the poor side being no air con in 40degree heat Richie our guide was very positive and so informational he helped us a lot and supported us through the... Ver más

Valorada con 5 estrellas sobre 5

I have been using times travel for over 10 years travelling from UK to worldwide. Aqsa Malik is simply outstanding and as always extremely helpful polite and fab at her job. She found me the best flig... Ver más

Información sobre la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(188)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Farhan Ejaz was my agent

Farhan Ejaz was my agent, excellent customer service always available 24/7 with any enquiries you have and I have used them many times to book tickets for holidays!
Such prompt and amazing service, always able to advise and guide!
Keep up the good work!
NA

16 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A real Problem solver

Alexas travel and times travel are the same. Please don't be mistaken and they both are genuine company. Alexas Travel has honestly dealt with my voucher and moved me to one best flight with Qatar Airways after I spoke to the professional Mr Paul.

Trust me he's the one who can deal with your issues and he finds you the best outcome. He has the patience to listen and find out the best solutions.

I can go on forever believe what i say I'm grateful for his support.

7 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and help from Darren


I had the pleasure of knowing Darren from Times travel to process my ticket refund, which I almost lost hope, and he was incredibly helpful throughout the entire process. He was professional, responsive, and made sure everything was handled quickly and smoothly. I really appreciate his assistance and would highly recommend him and Times travel for reservations and any future support

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A huge thanks to times travel specially…

A huge thanks to times travel specially Dharan for handling my refund quickly and efficiently! The customer service team was incredibly helpful and kept me updated throughout the process. I truly appreciate their professionalism and swift resolution to my issue - would definitely recommend them to others

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient and caring

Efficient, professional and showed due diligence with their follow through with customer care. Times Travel need to feature their contact details more prominently on all affiliates' email headers, websites etc to let all company's know they are regulated by them if anything goes wrong as the staff at Times Travel itself are very responsible.

14 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A guy dubiously and fraudulently…

A guy dubiously and fraudulently requested from me to pay £859.00 into the bank account of Times Travel Limited and issued a fake ticket for me in the name of Alexa Travel. As soon as I discovered this scam, I went to the registered office of Times travel with my complaints and supportive documents.
On getting to the office, I met a gentleman by name Dharan. He received me warmly and asked me to tell him what actually happened.Then, I explained the whole scenario.
Subsequently, he told me that he would investigate the matters and ensured that my money was refunded as soon as possible. He gave me his business complimentary card for assurance.
After few days, my money was fully refunded, £859.00
Thank you very much Dharan for your proactive action and good customer relationship. Please keep it up.
Festus Ayinuola.

18 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Booked up to travel to Saudia Arabia

Booked up to travel to Saudia Arabia. Had some concerns with receiving all my information. Darren took control of the situation and fully supported me in getting all that I needed. Prompt and reassuring responses whenever I reached out. Heading out tomorrow and looking forward to my trip having recieved all I needed and know I can reach out at anytime if I have any issues . Thanks Darren

30 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Problem suitably resolvedl…

Following a dispute over an illegal charge to my bank account the matter was suitably resolved to my satisfaction with no blame allocated to Timestravel who behaved in an honourable and professional manner.

15 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Great Service, amazing staff.
I booked my tickets through Time Travel and the work was outstanding. Dharen was so helpful and had the best experience for my travelling abroad without any problems. I’ll strongly recommend to anyone to book your trip from Time Travel.

26 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Darren - an asset to Times Travel

I cannot speak highly enough of the customer service we received from Darren. He mediated a particularly distressing situation whereby a subsidiary of Times Travel had missold us a package and were not refunding our money. It was only through his stern intervention and determination to deliver for his customers that this situation was rectified. He also went above and beyond during our stay to ensure it went smoothly. I have already emailed the directors of Times Travel to acknowledge his efforts but also wanted to relay his praise here also. We are incredibly grateful for your efforts.

18 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

great services

Hi there.

My concerns were addressed very professionally by Darren, and helped me to find amicable solution. Thanx Darren for your help.
People can count on your services!

Greatly appreciated,
Vera Tecaru

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

my ticket’s are messed up by Alexa

my ticket’s are messed up by Alexa. Who pretended to be British airline and stole my money . The complaints manager dharan ask me one hour to resolve the matter and he sorted it . Now I understand Alexa is just one of many companies work under this big umbrella of times travel and i am glad my complaint was handled well professional manner thanx to Darren

4 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Farhan Ejaz keep up the Great work!

What can I say well I’ve been dealing with Mr Farhan Ejaz at Times Travel from last 20 years and have never been let down, I’ve also recommended few friends n family members to Farhan not a single person had anything negative to say about this young man! All I want to say Farhan you been awesome and keep it up!!! Thanks N God Bless You💪🏽🙏

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This wasn’t my first time to use…

This wasn’t my first time to use timestravel agency for booking my holidays for Pakistan

I have planned many trips before with various travel agents companies and I must say my experience with times travel agent name Farhan is truly one of the best agent/agency I have had the pleasure to interact with.
I’ve been their loyal customer for past few years now I’ve used their services for booking exotic holidays business&pleasure both, they never fail to impress me with their best deals/ packages. I’ve their number saved in my phone now and probably would never have any need to look else where for good deals whenever booking my holidays. Very kind friendly yet professional. Thank you so much Mr Farhan for all your help and guidance.

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service by Farhan Ejaz

I always buy ticket from Farhan ejaz. He is Very helpful, quick response and give tickets in good price. Great customer services.
Highly recommend Farhan ejaz times travel.
Really appreciate your service.
Thanks.

3 de octubre de 2024
Valorada con 5 estrellas sobre 5

Exceptional Service from Times Travel – A Big Thanks to Mr Farhan Ijaz!

I recently booked my airline tickets through Times Travel, and I couldn’t be more impressed with the service I received. From the outset, Mr Farhan Ijaz was incredibly kind, professional, and attentive to all my travel needs. He took the time to explain all my options, ensuring I got the best deal possible, and made the entire process seamless.

Farhan’s expertise and dedication were evident throughout, making what could have been a stressful experience absolutely stress-free. I highly recommend Times Travel for anyone looking for excellent customer service and reliable ticketing solutions. I will certainly be using them for all my future travel needs.

Thank you, Farhan, for going above and beyond!

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always available

Always available. Quick response with best service provider.
I am using their services from many years now and had suffered no problems at all.

3 de octubre de 2024
Opinión espontánea

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