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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an outstanding experience with Ibrahim and the entire team at Times Travel. From the very beginning, they were professional, friendly, and incredibly helpful. Ibrahim went above and beyond... Ver más

Valorada con 5 estrellas sobre 5

We reached out to Times Travel just two weeks before our honeymoon, and they pulled off the impossible Within days, they crafted a beautiful itinerary that fit our budget and preferences perfectly. Ev... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

As much as the hostel we stayed in was a bit on the poor side being no air con in 40degree heat Richie our guide was very positive and so informational he helped us a lot and supported us through the... Ver más

Valorada con 5 estrellas sobre 5

I have been using times travel for over 10 years travelling from UK to worldwide. Aqsa Malik is simply outstanding and as always extremely helpful polite and fab at her job. She found me the best flig... Ver más

Información sobre la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(188)

9 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Times Travel

Standard Customer Service

24 de julio de 2024
Opinión espontánea
Logotipo de Timestravel

Respuesta de Timestravel

Dear Customer,

My name is Darren, and I handle legal and customer concerns at Times Travel. I’m sorry to hear about your experience and understand how frustrating this must be. While I couldn't locate your booking in our system, I’m here to assist however possible.

Please feel free to reach out directly at darren@timestravel.com with your booking details. I’ll prioritize your case and work with you to resolve this matter. Although this booking may have been made through a different agency, I’m committed to helping in any way I can to ensure a satisfactory outcome.

Thank you, and I look forward to assisting you.

Warm regards,
Darren

Valorada con 5 estrellas sobre 5

Very Professional

I needed a quick switch of travel tickets for my daughter and Alexatravel, and Aaron did a wonderful day saving the day by sorting my ticket. Aaron was very professional and a true gentleman. I would recommend Alexatravel to any traveller who needs tickets without hesitation. Thanks guys

30 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great prices

Minahil was great, used this company to book for umrah.. was a great experience, flight hotel and transport was all included in the package and made my experience so much easier!

24 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Suing for stress and all related costs.

i have just been advised that because the agent failed to check the booking details with regards to first names an surnames I (not the agent or the company) must pay an additional fee of more than £600!!
I am furious and my sons are now caused harm.
Even worse i paid in full for the flights and the agent who made the mistake is telling me that i will not recover the money paid just minutes ago!
I will be suing the company for all losses!
It was up to the agent to check the first names and surnames. He failed to do so.
I will sue for damages and losses within three months. I will sue for all costs in taking the company to court. As a lawyer and a customer and a woman with two young sons I would expect the final claim for the negligence around ten thousand pounds. If anyone else on here wants to sue them please review here.

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding experien

I have used this company 2 times to book Umrah in the month of ramadan and I must say wow! They give accurate details, prices and you can ask them anything they will
Have the answer.

I booked through brother Saad and my experience with him has been outstanding. He was always available and answered my queries in very good timing. I booked for last ten nights of ramadan and eid and Saad
Advised me theoughout the journey.
My journey was absolutely stress free as my hotels were beautiful and comfortable. He explained there would a shuttle service and everything was exactly as he had told me. He advised me
To take train from makkah to madinah - again another stress free journey as we took his advise.

If I were to book again, I would 110% go with cheapest umrah again.

They are a reliable and trustworthy company.

Thank you again to Saad and Mr. Zee

14 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hi to all I’ve left a negative review…

Hi to all I’ve left a negative review on here
But now all has been sorted out by minahil one of company representatives
They said I’m going to get full refund in time scale of 3 to 4 weeks
Let’s hope all goes well
Will update

26 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Decade of Seamless Travel: My Review of Times Travel Agency

I have been a loyal customer of Times Travel Agency since 2010, and I can confidently say that they have consistently delivered exceptional service with every trip I've booked. As someone who frequently travels to Pakistan, averaging 2-3 trips annually, finding a reliable travel agency has been paramount. Fortunately, Times Travel Agency has exceeded my expectations time and time again.

From the moment I make my initial inquiry to the completion of my journey, the team at Times Travel Agency has always been professional, efficient, and attentive to my needs. Their attention to detail and personalized service make every booking experience seamless and stress-free.

One of the aspects that truly sets Times Travel Agency apart is their dedication to customer satisfaction. Regardless of whether I'm booking a flight, arranging accommodations, or seeking assistance with travel documentation, their staff goes above and beyond to ensure that every aspect of my trip is taken care of with precision and care.

Moreover, in the rare instance where unforeseen circumstances arise, such as flight delays or changes in itinerary, Times Travel Agency has consistently demonstrated their reliability and resourcefulness in resolving these issues promptly, allowing me to travel with peace of mind.

Over the years, I have come to trust Times Travel Agency implicitly, knowing that they will always prioritize my comfort, convenience, and safety. Their commitment to excellence is evident in every interaction, making them my go-to choice for all my travel needs.

In conclusion, if you're seeking a travel agency that combines professionalism, reliability, and exceptional service, look no further than Times Travel Agency. With a decade of flawless experiences under my belt, I wholeheartedly recommend them to anyone in need of travel assistance.

3 de marzo de 2024
Opinión espontánea
Logotipo de Timestravel

Respuesta de Timestravel

Dear Mr. Gul

Thank you for your continued loyalty and kind words. We're delighted to have consistently met your expectations since 2010. Your satisfaction is our top priority, and we look forward to serving you with excellence for many more years to come. Safe travels!

Valorada con 5 estrellas sobre 5

Excellent booking- London to Lahore…

I booked flights from London to Lahore through Times Travel. From the initial enquiry, I received excellent customer service from their operators. They were polite, professional and understood my requirements - catering for every detail. The entire journey including the connections were stress free thanks to them. Will certainly be using them again and would highly recommend.

10 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended!

Highly recommended!

I booked a customized Umrah package and never regret to choose this vendor for this tour.

Everything was very well arranged that I was relax enough to pay my full attention to my Umrah.

Will surely get their services again and will recommend in my social circle as well.

20 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Times Travel isn't just a travel…

Times Travel isn't just a travel agency; they're like family! Their team goes above and beyond to ensure every aspect of my trip is taken care of. They're always available to answer my questions and provide recommendations, making the planning process stress-free. With Times Travel, I know I'm in good hands!

20 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Facilitation and Travel Arrangements!

I had an amazing experience with Times Travel for my recent visits to KSA. They've an amazing team and probably the best servicing when it comes to a seamless and convenient journey. Ms. Noor has been an excellent facilitator and went extra mile to ensure my trips are well organised, perfectly planned and timely executed. I highly recommend their services if you are looking for a cherished travel !

10 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with this company

Great experience with this company. They went out of their way to accommodate all our travel arrangements and ensure everything went smoothly, nothing left to chance. They thought of everything in advance. Second time using this business, very experienced and knowledgeable about travel.

16 de marzo de 2024
Opinión espontánea

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