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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an outstanding experience with Ibrahim and the entire team at Times Travel. From the very beginning, they were professional, friendly, and incredibly helpful. Ibrahim went above and beyond... Ver más

Valorada con 5 estrellas sobre 5

We reached out to Times Travel just two weeks before our honeymoon, and they pulled off the impossible Within days, they crafted a beautiful itinerary that fit our budget and preferences perfectly. Ev... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

As much as the hostel we stayed in was a bit on the poor side being no air con in 40degree heat Richie our guide was very positive and so informational he helped us a lot and supported us through the... Ver más

Valorada con 5 estrellas sobre 5

I have been using times travel for over 10 years travelling from UK to worldwide. Aqsa Malik is simply outstanding and as always extremely helpful polite and fab at her job. She found me the best flig... Ver más

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Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(188)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing holiday booking experience to Mauritius

We have used Romina many times and she never disappoints! Her recommendations are always perfect and nothing is too much trouble. Romina’s responses are quick and efficient. We would highly recommend and looking forward to booking our next holiday with her soon!

30 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best holiday experience booked by Romina…

We have booked our holidays with Romina for a few years now. We are so happy with her advice, professionalism and most of all her prices. Whenever we have any queries she answers quickly. She’s even been on holiday herself and replied.
We would recommend everyone to book through Times Travel but definitely ask for Romina.

14 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

We have booked three family holidays with Romina at times travel. We’ve had faultless service each time and we are so grateful for her wealth of advice on hotels and packages. She has delivered on price and quality and nothing seems too much trouble which is why we go back each time.

15 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

We booked our umrah trip via umrah house which is part of time travels . Initially we had some booking and confirmation issues and we were absolutely not happy. Then I looked into the reviews and I got worried coz some of the reviews where not great .
We did some diggings and then some how I came across with one the senior staff Murtaza Mir he did listen to us and explained the whole process in very professional way and gave us some confidence. Because after going through some very negative and harsh reviews I thought we have lost our money and we won’t get the same level of services as promised, but I must say the way Murtaza mir handled the situation and he made sure we get every thing as we promised . As I was travelling with kids and we dnt wanted any last minute surprises.
It was amazing trip and the team was very prompt and professional. Infct the transportation company in saudia was also very helpful and we got 5*service
I would defiantly recommend time teavel and umrah house.

19 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Umrah House booked our whole Umrah…

Umrah House booked our whole Umrah pakage from UK and I must say they did really great job. Flights, Hotel ,transport and visa all done very professionally. Mr. Mir and his team mates Imran and Bilal helped us on every step. I already referred them and Inn Shaa Allah next time will go with them again..
I must say in Makkah and Madinah they upgrade our rooms too.

19 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A family holiday to remember

I booked my husband’s 50th birthday surprise holiday to Istanbul threw Romina and I cant fault her in anyway. The service she provided from day one was right to point, i knew what i wanted and she booked exactly what i asked for. It was a holiday we’ll never forget! 😊thank you

29 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I booked my family holiday to Qattar

I booked my family holiday to Qattar, family of 6, Romina was absolutely fantastic we asked so many questions she answered them all, we changed so many things she did everything with a smile, the prices are very good, we made a good saving, we are yet to fly put in 2 weeks, we are so confident we will have an amazing time.

5 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Say one thing do another

They said they had booked extra legroom seats for us on an upcoming flight/s they said it would cost £434 so I agreed but when I checked the airline seating system the seats didn't have extra legroom so I requested a cancelation and refund. I was told that everything was fine but I said no I wanted to cancel. I checked my bank and they had taken £100 from my account I asked them again for a refund they said they would give me £50 I refused and hung up. They phoned me back and said they would refund me the £100. They didn't so I have brought a claim against them with my bank. I have also changed my bank card as a precaution. Bunch of crooks beware shame on them harij ealayk
Update: they replied saying that they have no record of the transaction ? So I sent them the details they use many company names to hide behind and plead ignorance but it was them who took my money Crooks
I got my money back thanks to my bank and Trustpilot they hadn't reserved the seats I checked on the Airlines web site

28 de enero de 2023
Opinión espontánea
Logotipo de Timestravel

Respuesta de Timestravel

Dear Customer,

We are sorry to hear your experience, and do what we can to rectify this.

I cannot find your name in our booking system, which may mean you have dealt with one of our many partner companies, and not us directly, hence I cannot find your details within our system.

However we will try our best to resolve, if you can email me at manager@timestravel.com, with as much info as you can, I will see to this gets resolved on highest priority.


Thank you
Times Travel Customer Services

Valorada con 5 estrellas sobre 5

Recently booked a flight through this…

Recently booked a flight through this travel agency and was extremely impressed with the level of service and attention to detail. The booking process was quick and easy, and the agent was very helpful in finding the best deals for my trip. Highly recommend.

19 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Great experience booking with TimesTravel. Highly recommend them. They were very responsive and nothing was too much trouble. On top of that they offer extremely competitive prices too.

11 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently used Times Travel agency for travelling

I recently used Times Travel agency for a business trip and I was extremely impressed with the service I received. The team was professional and efficient in booking my flights and hotels, and they were always available to answer any questions I had. The trip went smoothly and I appreciated the attention to detail and organization provided by the agency. I highly recommend Times Travel for any of your travel needs.

3 de enero de 2023
Opinión espontánea

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