Tinies Opiniones 

Supportive team of consultants from start to finish - they were always staying in touch, would answer any queries promptly and were polite to speak to. It was a pleasure working with Tinies Essex and Cambridge.

On 11 August, I paid £60 for an enhanced DBS check. Instead, I was issued a basic DBS certificate due to an error on your side, which required me to resubmit my details. I complied promptly, but this process has since been subject to excessive delays, poor communication, and lack of clarity, with no final resolution to date.

I also experienced unprofessional conduct from a staff member, which is unacceptable in a professional setting. Most recently, I was told I must pay again due to a name error — a request I consider unfair, as the need to resubmit arose entirely because of your original mistake.

I promptly completed this on August 15th and confirmed submission. Since then, I have had to chase repeatedly for updates with little progress or clear communication.

Key Events
• August 18: I confirmed my resubmission was received (“I believe so”).
• September 5–11: I was asked for more documents and reference details, which I provided.
• September 17–19: I followed up after being told DBS results usually take up to four weeks.
• September 22: I contacted Chloe during Abbie’s annual leave and was told there was still no update. During this conversation, Chloe made an unprofessional and inappropriate remark:
“Shame, these little girls know how to spell their names though 🙂”
This was unnecessary, dismissive, and not appropriate in a professional setting.
• September 25: I was told my DBS would be tracked — yet there has still been no resolution.

Most recently, I was informed that I would need to pay again because my name was entered incorrectly. However, this issue arose only because the original DBS was processed incorrectly as basic instead of enhanced. Had Tinies and Zinc completed the correct type of DBS from the start, I would never have needed to re-enter my information, and this error would not have occurred.

Tinies were very quick to reply to my emails and get nannies arranged.

The nannies supplied at the event were very good. I would definitely recommend the agency

Tinies was fantastic to work with, very responsive and professional. They were able to provide a creche for young children during our wedding, helping our guests enjoy the evening knowing their kids were so well looked after!

We secured a nanny from this agency via Bright Horizons, which is a retained benefits provider via my husband’s workplace. While everything was booked and confirmed in advance, nobody showed up on the day and we were not offered any explanation or alternative. We had to chase for hours to get an answer and/or to be offered a solution. The situation was never remediated. Not only this is an utterly unacceptable situation but it also shows suboptimal management of a situation that should have been swiftly remediated given the fact that they are an agency with several registered carers. Never use if you want to have reliable services.

We used Tinies whilst staying at The Grove Hotel, based on their recommendation. It was our first time using a babysitting service and they made things very easy. Everything was prompt, reliable, communication was easy. The babysitter (Penny) was excellent and very easy to deal with. Everything about the service was great.

One of the best nanny agencies going, I've always found them to be so professional. Great service 100%committed to helping anyone who is looking for employment. Kate who works at the north east branch is so lovely to talk to she can't do enough for you, she's helped me so much over the years to find the right nanny position for me .

I have worked for Tinies North East for over 2 years whilst doing my degree. They have an excellent team who are super helpful, flexible and understanding of every persons individual circumstances. They respond quickly and do their best to find the right work for you. Such a brilliant team in the North East and couldn’t recommend Tinies more.

Georgina at Tinies was absolutely fantastic. She dealt with us from start to finish and provided us with two extremely good candidates who we interviewed. We would have honestly been over the moon with either, as they were both such high-quality candidates. We are now a week into working with our nanny and really can see her being part of the family for years to come! We could not be happier with our placement! Thank you, Tinies. Anyone looking to find a nanny for their children, Tinies will not disappoint.

Tinies West Midlands has consistently provided me with outstanding support as a nanny. Lisa is exceptionally helpful, friendly, and professional, even reaching out outside of regular working hours when needed. She always shares all the details for each job and offers guidance and support every step of the way. I truly cannot recommend Tinies highly enough.

We have used Tinies Herts at the Grove Hotel a number of times and are always reassured and impressed. Penny was exceptional and had both our girls asleep and had let us know before we could finish our starters. Will use again

Tinies West Midlands have always provided excellent service to me as a nanny. Lisa is exceptionally helpful, friendly and professional. She contacts me out of working hours if necessary. She provides all the necessary information on each job available and helps and supports me every step of the way. I cannot recommend Tinies enough.

I recently decided to return to nannying and signed up with Tinies, an agency that immediately impressed me with the thoroughness of their background checks and onboarding process. From the very start, Lisa and Louise were absolutely fantastic—patient, supportive, and always available to guide me through each step.

Not long after joining, I was offered a weekend corporate nanny role alongside other Tinies nannies. I was nervous at first, not knowing anyone on the team, but those nerves quickly disappeared. I was welcomed with open arms by all the staff working that weekend. Lisa’s organisation and warmth made me feel like I’d been part of the team for years.

I was assigned to a wonderful family for both nights of the event, and I truly enjoyed every moment. It was a fantastic experience, and I’m already looking forward to the next one.

If you’re thinking about joining Tinies—don’t just consider it, go for it. They’re a brilliant company to work with, and I’m so glad to be part of their team.

Amazing company to work for plus looking after the children for the parents to do events. The parents go out worrying and come back smiling as there children are so happy and content

From the moment I met with Lisa and we talked through our requirements, I knew Lisa at Tinies West Midlands was the perfect agency for our event. Lisa completely understood what we needed and was brilliant to work with throughout.

We ran a full weekend summer event for families, and there was quite a number of them, which required in-room childcare, kids’ clubs, and an activity club for children, all of which were delivered to the highest standard. The feedback from families who used the service was absolutely fantastic, with many praising the professionalism, friendliness, and care shown by the team.

We couldn’t be happier and will absolutely be using Lisa and her team again in the near future. Thank you for helping make our event such a success!

Jacqui
Event Manager, Newton

My time with Tinies at West Midlands was good, I enjoyed doing the crèches, had good communication with them and was supported too, and if there was a location far for me to get I was offered a lift which I appreciated it.
Thank you team.

Tinies provided the creche for a corporate event we were running. They were fantastic. The staff were so lovely and the kids had an amazing time.
We will definitely be using them again!

When working at Tinies north west I was well supported, communication was great and I was able to be part of a lovely team. Lou at tinies has been a great help to me during my time there and was alway only a phone call/ text message away. I was able to pick up shifts and communicate with families with ease using the app. I would definitely recommend Tinies agency to both families and practitioners looking for work. A big thank you to Tinies agency and an even bigger thank you to Lou for all of your support.