I waited for hours to get an alignment I need very badly abd after waiting all this time they tell me they are unable to loosen a nut due to corporate policy on using torches. Or heat to remove bolts.... Ver más
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Consulta las opiniones de los clientes
Brandywine Maryland tireplus. On multiple occasion when the staff at tire plus Brandywine messes up. And you ask to escalate. They often don’t want management to know of this and they wil bold face... Ver más
I just spent 11 hours over two days at this store not due to any fault of the current employees. I found the current temporary manager, Nelly, was extremely professional. Whether he was speaking on th... Ver más
Went to tires plus for simple oil change, 2 tires and brakes 900 dollars 3 hours of my time , they tried to get me to buy a battery saying mine was low I said no not ar this time it was working fine .... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Operates auto service shops across the United States. Includes online coupons, description of services and a listing of locations.
Información de contacto
Estados Unidos
- tiresplus.com
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They are liars!
They are liars!! They advertise free brake inspection but in reality, they will try to make you have an inspection of your vehicle at a price. I came in for a free brake inspection and that is what I should be given, and to wait for two hours was unnecessary.
Henry H
Henry H: I recently had the pleasure of visiting Tire Plus in Doral, Florida, and I must say, the experience exceeded all expectations. From the moment I walked in, I was greeted with a warm welcome and a genuine desire to help. The associate who assisted me, Farinel Moni, provided an outstanding level of service that truly stood out.
First and foremost, Farinel Moni's knowledge and expertise in tires and automotive services were impressive. He took the time to understand my needs and vehicle specifications, ensuring that I would get the best tires for my Ford Explorer 2016. His professionalism and attention to detail instilled confidence in me right from the start.
Do not go to this Tiresplus -- for that…
Do not go to this Tiresplus -- for that matter, none of them. For starters, my first visit was for a battery and brake caliber. Returned the battery for another one a month later. Two weeks later it was dead - returned got another one - same thing! Brake caliber installment - burst a couple of months after it was installed - faulty work or faulty parts, I am beginning to think BOTH!!! Ok, maybe they are only good with tires - hence the name. I went to purchase a tire after getting a screw (Supposedly) was stuck in one of them. I was told with my car type, i will need to replace all 4 tires - so I did. 8 months later, a tire started losing air - returned to the store and was told a nail was in one of the tires. I had to buy another set of 4 (according to them the tread was too low on the others to just put on one new tire). Ok, so this lady bought another 4 tires. 7 months in on this 2nd set of new tires, I had a flat - this time it was glass. They tried to push 4 more new tires - again, because of the FORD ESCAPE that I drive. I said NO, put 2 new tires on the back and put the good tire in my trunk. That was Feb 2024. Today, March 20th, 2024, I am back at tiresplus because a tire was losing air, yet again! The attendant stated they will check it out for 9.99 - I said fine, just let me know what the problem is and show me the evidence. An hour and a half later, I get a telephone call (mind you, I am sitting in the freaking waiting room!) telling me my car is ready. What? What was wrong with the tire? Oh, it had a nail in it. Where is the nail? Threw it away...I told you to tell me what the problem was and show me the evidence. On top of that they patched the tire. I do not do patched tires - they are dangerous! I told him no, that is not acceptable. I asked that they pull the tire they put in my trunk a month ago and replace the tire with that one. He had the audacity to say they do not mount used tires! I bought the tires from you a month ago! I left and went and bought a new tire elsewhere. I only kept returning because I purchased the warranty - screw the warranty!! The next time I return to that store, it will be with a lawsuit!
Liars.
Came to the store to get a tire patched. I told the person at the counter that I plugged it and he told me it couldn't be patched because the plug gunked up the area where the patch would go. I am sure that they were just being lazy because a patch job doesn't make them a good profit. I have had tires patched before that had been plugged. This location has lost my bussiness for good!
Beware of anyone that lifts your hood…
Beware of anyone that lifts your hood to do a tire change. This is not a safety concern or an insurance requirement. If you have mechanical issues within a week of your after a tire change, go to a different place!
I had service on my car totalling…
I had service on my car totalling 1055.86 January 16, 2024. Later I noticed a scraping sound coming from under car and when I took car back to see what was going on, I was told that I have to get back in que with other customers. During this 2 hours wait, I decided to go and inquire what was taken so long to learn that I was forgotten about! I won't play the "taking advantage of a woman " card, but I find this lack of care totally unacceptable. I intend to never go back and discouraged anyone else with intentions of going. This tire plus is in Stockbridge, Mt Zion Rd.
I have had two bad experiences with…
I have had two bad experiences with them, first, I went to rotate the tires and they told me that the brakes were bad and that not to drive the car, an estimated of $700. I went to a mechanic and the brakes are good for at least a couple of years. Then I had a nail in the tire and they told me that it couldn't be fixed and that I had to change it, for $250, I went to a tire shop and they fixed it for $20.
I would give this no stars but it wont…
I would give this no stars but it wont let me. Wife went in 2hrs before they closed to have a tire checked that has something in it and was told they had nobody to look at it. Everyone was on vacation. But they could put some air in it if she wanted them to. What kind of ridiculous poor service is this? If there was nobody there to look at it, the shop would be closed. I'd walk before ever spending a dime at this store. I've been in customer service in the automotive business for 29yrs and I would fire the employee. I can guarantee this isnt the first time this employee has cost the store money.
Would give 0 stars if I could
Since I have to give a star it gets 1, I would prefer 0. An appointment for tires and alignment was to be done in 4 hrs, took 8.5. The worst part of this was I had to initiate the communication after 5 hrs for an update. Then I was charged for lifetime rotation that I did not ask for. 2nd appointment was for a tire rotation and oil change. 45 min appointment took 4 hrs. Again no communication until after 2.5 hrs when I asked how much longer. They made me miss a doctor appointment that took me 5 weeks to get. No apologies on either appointment and was still charged full price. Do not take your car to any Tires Plus in Metro Minnesota they are all horrible. Have contacted corporate office was told they would call me they never did.
Mankato location
Mankato, MN location; the sales associate was helpful. Inappropriate language from within the shop. Was given an approximated 2hr wait time, ended up being 3 1/2 hours.
i got a flat tire this saturday morning…
i got a flat tire this saturday morning near my city's tires plus store. i got fast and excellent service in a space tire installation. zach and the other manager were so kind to get my repairs done without a charge!! the car is under warranty and they recommended i seek recovery with my dealership of record. my invoice was 207334.
Tires Plus 271 Robert C Daniel Jr Pkwy, Augusta, GA 30909
I presented to Tire's Plus on 10/30 for a courtesy battery check because my vehicle would stutter before starting. Stacy provided me with battery check and I was informed it was it at 97% and was not the reason for the stutter start on my vehicle. Due to my battery being good I was informed that I possibly needed a new starter or alternator but that this determination required a vehicle inspection. I returned my vehicle to this location on 11/1 and since it was late in the day told a vehicle inspection would be started on 11/02 to determine the cause of the stutter start. On 11/02 I received a call at 10:57 AM from Stacy informing me that the battery and starter were not the problem and that I needed a new alternator along with some other recommended maintenance. I agreed to having a new alternator and oil change completed. I was called at 4:02 PM and told by Stacy that my existing battery was dead and that I needed a new one and she needed me to authorize the maintenance. I questioned as to how a battery that was checked multiple times prior to was now dead within such a sort span of time. Stacy was unable to provide a clear answer. She eluded to my alternator killing my battery but the battery was at 97% per her check and deemed serviceable . I continued to question how my battery was now dead when this was never an issue prior to the new alternator. Stacy was not able to explain how my battery was now dead within a few hours. I was then forced to purchase a new battery in order for my car to be serviceable. Upon picking up my vehicle I asked for an itemized list of maintenance. I was charged $49.99 for a standard oil change and had to request a coupon be applied so that the oil change was reduced to $32.98. I do believe that my car battery was left not charging while maintenance was conducted and that this location is at fault for my battery going dead. In total I spent over $1100 for an oil change, new alternator, new battery, and vehicle inspection. After further review this location has a current F rating on the Better Business Bureau. Avoid at all cost.
TiresPlus Store on County Road 220 in…
TiresPlus Store on County Road 220 in Fleming Island Fl. Ryan and Robert took excellent care of my tire and brake issues. They were a major blessing to me with a cheerful attitude and very professional. They diagnosed my issue perfectly and my car is running better than ever. So happy!
I went there because the AC was blowing…
I went there as the AC was blowing hot. They said I needed a new compressor, $900 later I left with my AC blowing better but not as cold as expected. Less than 2 months the same issue, the AC is blowing hot. I spoke to the service manager Adrian, who was of little help. Please spare yourself the aggravation, and go someplace else for service or risk being lied to, boxed, and bumped for services you do not need.
DO NOT GO TO TIRES PLUS!!!!
For starters I hate to even have to put one star because it was way less than that my experience at Tires Plus was nothing less than a worst nightmare. I brought my truck there for an alignment which took more than two and a half hours even though they pulled it right in on the alignment rack as soon as I got there. The alignment that I received was the absolute worst alignment I have ever had in my life it pulled to the right so bad that if you took your hand off the steering wheel you would simply go in circles. I brought my truck to Midas to try to get an alignment they told me within 5 Seconds they could not do an alignment on my truck because there was other issues first that needed to be addressed. So after $533 with Midas my truck drives perfectly down the center of the street unlike the $140 that was stolen from me to destroy my front tires thank you Tires Plus
I was quoted about $1300 for radiator…
I was quoted about $1300 for radiator and thermostat repair to which I agreed
When finished they said the thermostat did not need to be repaired. Then a few weeks later the car overheated,and they said it was the thermostat. I want them to pay to repair my car and for rental car but they are stonewalling. I contacted PA attorney general, local TV, and numerous complaint websites. I believe my cause is righteous and will continue to pursue this until they make good on my complaint.
Lake Mary FL store
Lake Mary FL store. Dropped off car for $52.99 AC diagnostic ended up paying $235 for adding freon. 2 days later blowing warm. Took it back now needs a new compressor $1159 all in. We won't charge for the freon. Nice touch. 2 days after that blowing warm again. Now it's a new evaporator core $2000. I said no and am out $1400 w no AC. Their AC diagnostic didn't pick up these major issues up front? Hard to believe. Tires Plus stole my money don't let them steal yours.
Great work
Great work , very fast, makes sure everything is done right very good customer service the best tire place I’ve been to yet I give them 5 stars
Have a 2019 nissan maxima platinum with…
Have a 2019 nissan maxima platinum with only 28,000 miles on it went to get the tire patched and they said the tire was already patched 2 times the tires was new on it never had and patch jobs they refused to patch it charged me 300 for 1 tire and busted my under lights called corporate and they did nothing
On 21 Aug 2023 at 9:30am I had a left…3:30pm
On 21 Aug 2023 at 9:30am I had a left rear tire that needed to Be replaced. Spoke to the Service Rep who stated he neeeded to get the Tire from another location and that it would be a few hours before they could replace my tired. Had to be picked up around 11:30 am because the tire hadn’t arrived yet .Service Rep never contacted to imfor me when my replacement would arrive.I contacted a them a 1:pm a which time the agent said it would be ready at 2:00pm. Arrived at Tires plus at 2:00pm my vehicle was still sitting in the same spot had to wait additional Hour and half before replacement was completed. Poor customer service and it shouldn’t take 6 hours to replace 1 tire will never recommend anyone to get tires or any service from the Tire plus 815 S one 3rd street .
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