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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simple easy shopping. Discount incentive and toxin free products. I have been slowly changing my storage and cookware to toxic free items. I was happy to see high quality utensils at a reasonable pric... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Purchased two pans On website stated next day dispatch and 5 to 8 days for delivery unfortunately they have just arrived after 23 days seems a bit long (china) Emailed couple times regarding the l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm tired of flaky products contaminating my food and consequently burning the pan. My Wife says I burn everything including the pan. I'm looking forward to a more favourable review of my cooking, for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Titanium product is the new way forward for cooking No more toxins breaking away from continually used teflon coated utensils, also Titanium is lighter and 3x times stronger than steel. Product will... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

Titan's Kitchen creates premium titanium kitchenware for people who care about what they cook with every day. We built the brand around a simple idea: the products in your kitchen should feel safe, durable, and worth using for years. Our assortment mainly consists of titanium pans, pots, utensils, and cutting boards. Our focus is on high-quality titanium cookware designed for customers who want a cleaner, more intentional cooking experience. We believe great cookware should combine performance, longevity, and peace of mind — without relying on short-term trends or disposable quality. We believe the your cookware should be as healthy, durable, and dependable as the meals you make for your family.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,0

Todas las opiniones

(168)

168 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

VERY POOR customer service

I seasoned the pans as required but they continue to stick. For the price I paid, I want my money back. I have emailed 3 times and have been ignored. There is a 100 day trial period and it seems they are waiting for it to expire. VERY POOR customer service!

3 de agosto de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Denise, we're sorry to hear about your experience.

Our support team responds to emails within 24 hours, so this doesn't sound right. Could you please double-check that your messages were sent to support@titanskitchen.com? If they were, please send us your order number again and mention this Trustpilot review so we can look into it as a priority.

We appreciate your feedback and hope we can resolve this for you as quickly as possible.

Warm regards,
Titan's Kitchen Team

Valorada con 5 estrellas sobre 5

We replaced our expensive coated 11…

We replaced our expensive coated 11 inch pan with a Titan 11 inch. Well it didn’t take long using it to realized we really needed to replace our 9 inch coated pan with a Titan. Great product!

3 de agosto de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Colin, thank you for your wonderful review!

We're happy to hear your 11-inch pan impressed you so much that you decided to replace your 9-inch pan as well.

Thank you again for your support. If you ever need any help, please don't hesitate to reach out — we're always happy to assist.

Warm regards,
Titan's Kitchen Team

Valorada con 5 estrellas sobre 5

Purchasing our Titan pan was easy

Purchasing our Titan pan was easy. We like that these pans are non toxic, non stick and have a lifetime guarantee. The price isn’t bad either with your wonderful discount offers.

30 de julio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Jenny, thank you for your wonderful review!

We’re happy to hear that our non-toxic cookware, lifetime warranty, and discount offers gave you confidence in your decision.

Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

I wanted a set of pans and the 50% sale…

I wanted a set of pans and the 50% sale of had a pan, pot & wok & spatula, so I grabbed them as a gift for my son birthday. I'll have to save up, because now I'd love a set for myself! Non-toxic, easy to clean, everything you need in a pan!

29 de julio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Donna, thank you for your wonderful review!

We’re so glad you were able to take advantage of the sale, and we hope your son enjoys the cookware as much as you expect he will. It means a lot to hear that you value the non-toxic materials and easy cleanup.

We hope you’ll have a set of your own before too long! Thank you again for your support, and if you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

P.S. When the time comes that you want to buy another set, please let us know by email, we would love to give you a discount or free gift.

Valorada con 5 estrellas sobre 5

Quick and easy ordering process

Quick and easy ordering process. Great discount!

21 de julio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi J Sue, thank you for your review!

We’re so pleased to hear that you had a smooth ordering experience and were able to take advantage of our discount. We hope you enjoy your new cookware for many years to come.

Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Products bought before are good

Products are good

12 de julio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Dora, thank you for your review!

We’re delighted to hear you’ve had a positive experience with our products. It means a great deal to us that you’ve chosen Titan’s Kitchen again.

Thank you for your continued trust and support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Gift for granddaughter 21st birthday

Gift for granddaughter 21st birthday
Bought for quality

12 de julio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Helen, thank you for your review!

We’re honored that you chose Titan’s Kitchen as such a special gift, and we hope your granddaughter enjoys it for many years to come. We truly appreciate your trust in the quality of our cookware.

Next time feel free to email us, and we'll be happy to include a gift for such an occasion.

Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

The only option for health reasons

The only option for health reasons, best non stick quality, even heat distribution, easy to clean and just to have peace of mind.

11 de julio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Kurt, thank you for your review!

We’re delighted to hear you’re enjoying the performance of your cookware and that it’s providing you with the peace of mind you were looking for. Knowing our customers can cook with confidence using an uncoated cooking surface is exactly why we do what we do.

Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 1 estrellas sobre 5

Think twice before buying from Titans…

Think twice before buying from Titans Kitchen.

I purchased a frying pan from this company, and it arrived damaged. The quality of the product was also far below what was advertised on their website.

Their website states that if you are not satisfied with your purchase, you can return it within 100 days for a full refund. Based on this policy, I contacted customer service. They initially told me they would provide a return address and issue a full refund once they received the item.

After waiting several days without receiving the return details, I contacted them again. Instead of providing the return address, they offered me a 25% refund and asked me to keep the product. I declined because I wanted to return the damaged item and receive the full refund promised in their return policy.

They then increased their offer to 40%, and later to 50%. After going back and forth, I eventually accepted the 50% refund because I no longer had the time or energy to keep fighting for what their own return policy appeared to promise.

I was also told that the damaged items would be replaced, but I have still not received the replacements.

This experience was very disappointing. The product quality did not meet expectations, I received damaged items, and the return process did not match what was advertised. I hope the company improves both its product quality and its customer service so other customers do not have the same experience.

23 de mayo de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Lijo,

We’re sorry to hear that your experience didn’t meet your expectations.

We’d like to clarify that our support team offered two options in line with our policy: you were welcome to return the cookware for a full refund, or, if you preferred to avoid the inconvenience of an international return, we also offered the option of keeping the product with a substantial partial refund. The partial refund was provided as an alternative for your convenience, not as a replacement for your right to return the product.

Our goal is always to provide customers with the solution that best suits their preferences while honoring our return policy. We’re sorry that the outcome still left you disappointed.

If you would still like to discuss your case or the replacement items, please contact us at support@titanskitchen.com and we’ll be happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 1 estrellas sobre 5

Unable to use pan as only one bolt to…

Unable to use pan as only one bolt to attach handle. Also, no lid as advertised. Numerous emails and phone calls unanswered. DO NOT TRUST THEM!!!!

18 de junio de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi,

We’re sorry to hear about your experience. If you only received one bolt for the handle, we’d be happy to send the missing hardware free of charge so you can begin using your pan.

Regarding the lid, some of our cookware is available both with and without a lid, depending on the option selected at checkout. If your order included a lid and it was missing, we’ll gladly send one to you as soon as possible.

Please email us at support@titanskitchen.com with your order number so we can resolve this for you right away. Our support team answers incoming emails within 24 hours.

Warm regards,
Titan’s Kitchen Team

Valorada con 1 estrellas sobre 5

Ordered a 30cm titanium pan

Ordered a 30cm titanium pan. They sent me a 24cm pan. Refused to exchange it. Now I'm out of pocket and have a pan I won't use.

24 de junio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Guy,

We’re sorry to hear you’re disappointed. After reviewing your order, we can confirm that the 24 cm pan was the size selected at checkout, which is the item that was shipped.

If there was any confusion during the ordering process, we certainly understand how frustrating that can be. Our support team reviewed your request in accordance with our return policy, and we are still happy to process a full refund if you return the pan.

Please feel free to reach out to us at support@titanskitchen.com if there’s anything further we can help with.

Warm regards,
Titan’s Kitchen Team

Valorada con 4 estrellas sobre 5

eggs stuck

eggs stuck, needs more seasoning

5 de junio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Derek, thank you for your review.

We’re sorry to hear your eggs stuck on the first few uses. We’d be happy to help you get the best performance from your pan. In many cases, properly preheating the pan, and cooking eggs over low to medium heat makes a significant difference.

Please don’t hesitate to reach out to us at support@titanskitchen.com — we’ll be happy to guide you step by step.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Research told me that your pan being…

Research told me that your pan being 100% titanium and not layered was going to meet my needs best for searing and cooking steak

22 de junio de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi, thanks for your review!

We’re happy to hear that your research led you to Titan’s Kitchen and that our cookware aligns with what you were looking for. We designed our cookware for people who want a safe, uncoated cooking surface and excellent performance for everyday cooking and searing.

We appreciate your trust in our products and hope you enjoy many great meals ahead. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Detailed yet brief description of the…

Detailed yet brief description of the product answering all questions regarding the materials used. It was important that there were no coatings used in the product. Easy checkout and especially liked the free shipping and promised short delivery time. Have been researching various manufacturers and the pricing is a legitimate discount. Appreciate the honesty in the advertisement. Looking forward to using it. Already had to toss my other pan due to the finish wearing off. Thankful for the lifetime warranty. This was a no brainer decision for me.

22 de junio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Portia, thank you for your review!

We’re delighted to hear that the information on our website helped you make an informed decision. Transparency about materials and cookware safety has always been one of our core values, so your comments mean a lot to us.

Thank you for placing your trust in us. We hope you enjoy your cookware for many years to come. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

I bought a Titanium frying pan and a Titanium spatula.

I bought a Titanium frying pan and a Titanium spatula for frying eggs and steaks tomatoes and sausages amongst many more items.
I have found it very good after following the instructions for seasoning the pan I have been able to cook and clean the pan with very little effort.
You must follow the instructions carefully, and the more it is used the better it becomes none stick!

13 de junio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Lorraine, thank you for your review!

We’re delighted to hear you’re enjoying both your titanium frying pan and spatula. It’s especially great to hear that following the seasoning instructions helped you achieve excellent cooking performance and easy cleanup.

We also appreciate you sharing your experience with other customers. Proper seasoning and regular use can make a big difference in getting the most from titanium cookware.

Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

I’m loving my new pans

I’m loving my new pans. The nine inch pan is going to be the most useful but for cooking a kilo of mince the 11inch one will be great. And they clean so easily.

11 de junio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Eva, thank you for your review!

We’re happy to hear you’re loving your new pans and the different sizes. Also glad to hear cleanup has been so easy for you.

Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Love to clean up

Love to clean up, so easy. Let it cool off soap and water done. Love it! Thank you!

8 de junio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Bobby, thank you for your review!

We’re delighted to hear how easy you’re finding cleanup. That’s one of the things many customers love most about cooking with pure titanium cookware.

Letting the pan cool before washing is also a great habit and helps keep it looking its best for years to come.

Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

So excited to receive the cookware in…

So excited to receive the cookware in the mail! I didn’t quite follow initial instructions about seasoning the pan and when I sent a message about what I need to do, they replied promptly and now the pan is good to go!!!

17 de junio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Amanda, thank you for your review!

We’re delighted to hear that you’re enjoying your cookware and that our support team was able to help get everything sorted out quickly.

We always strive to provide prompt assistance whenever our customers have questions, and we’re glad we could help get your pan ready to go.

We hope you enjoy many wonderful meals with your cookware. And if you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

I haven’t used my 9” skillet yet but…

I haven’t used my 9” skillet yet but it’s very beautiful! I gave the 10” & spatula to my son & he assembled & seasoned both skillets. I don’t know if he’s cooked in it yet.

17 de junio de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Judi, thank you for your review!

We’re delighted to hear that you’re enjoying the look of your cookware and that your son was able to get everything assembled and seasoned. We hope both skillets serve you well for many years to come.

When you’re ready to start cooking, if you ever have any questions or need assistance, please don’t hesitate to reach out — we’re always happy to help.

Warm regards,
Titan’s Kitchen Team

Valorada con 1 estrellas sobre 5

ABSOLUTE RUBBISH

ABSOLUTE RUBBISH. I purchased the titanium pan, having not read the reviews prior. Big mistake. Once I read a few reviews, I tried to cancel the order before it was sent, but they wouldn't allow it. Got the pan. The handle is seperate and doesn't fit right. I asked 8 times in emails to return the pan BEFORE I used it and they repeatedly refused to give me the return address. They suggested I use the pan and then return it if I didn't like it. I used it and was utterly disappointed. A heap of rubbish. I asked to return it and they then refused to accept it as I'd used it. Crazy. DO NOT use this company. Their conduct is entirely uncomscionable.

20 de mayo de 2026
Opinión espontánea
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Respuesta de Titan's Kitchen

Hi Michael,

We’re sorry to hear that you were disappointed with your experience.

We always encourage customers to contact our support team if they have questions about assembly, cooking performance, or any concerns with their cookware, as we’re often able to help resolve issues quickly. If there was a problem with the handle fitment, we’d have been happy to investigate this for you.

Regarding returns, our team aims to follow our published policies consistently while also assisting customers wherever possible. We appreciate your feedback and will review your comments internally.

If you’d still like us to review your case, please contact us at support@titanskitchen.com with your order details and we’ll be happy to take another look.

Warm regards,
Titan’s Kitchen Team

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