Great service ! I sent a pair of galaxy buds 3 pro for repair and my experience was great from the start to finish . After I sent them I received a call from their customer service to confirm that the... Ver más
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Consulta las opiniones de los clientes
Repair of my samsung bud 3pro was timely. Earbuds was replaced and sent back seamlessly. Proper communication via email was maintained by the company all through the period of repair and return.
La empresa ha respondido
Avoid this company at all cost . They Had my phone for over a week to now say they cant replace the screen protector because its a scratch on the oled screen and quoted £390 odd 🤣🤣 samsung is curr... Ver más
La empresa ha respondido
After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website wh... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Información de contacto
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Reino Unido
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Excelente
3 mil opiniones
Ha contestado el 100% de las opiniones negativas
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Happy customer.
The service, what I received was very quick and efficient and very professional.
27 de marzo de 2026
Respuesta de TMT First
Hi there, Owen
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Respuesta de TMT First
Hi there, Craig.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Flawless
I did not deal with this company directly but rather through Samsung repair service.
They replaced my flip phone screen protector that was peeling of in the middle.
Can't fault them for nothing!
It got fixed within one day and sent straight back. Phone looks brand new and so far works perfec. Very happy!
24 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, KrasY.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service and so quick
Brilliant service and so quick. They kept me updated the whole time. Highly recommended
17 de marzo de 2026
Respuesta de TMT First
Hi There, Sharman.
Thankyou for taking the time to leave a review and it's great to hear that you were kept informed throughout!
Many Thanks,
Kay
Professionally repaired and returned…
Professionally repaired and returned within a week
24 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Ashley.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
After a bit of a problem getting the…
After a bit of a problem getting the phone to you, I received a very quick service and it was returned promptly thank you
22 de marzo de 2026
Respuesta de TMT First
Hi there, Dave.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very comprehensive and efficient
Very quick service, phone inspectedz parts ordered and repaired in a few days. Comprehensively checked, I sent in for one issue and they identified another and fixed that also and provided a list of all.checks completed too.
Very happy and definitely reccomend.
22 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Jamie.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very impressed with the level of service
Phone returned looking (almost) brand new! It was booked in for Audio issues, however they also replaced the screen and a fresh protector.
Thank you
20 de marzo de 2026
Respuesta de TMT First
Hi there, Ant.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Respuesta de TMT First
Hi there, Kamil.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
What a rip-off
What a rip-off, samsung ring battery failed 1yr and 1 week, so just out of warranty, £30 just for them to look at the ring, then they want £349 to repair, £50 MORE than a NEW one. then they tell me that they need me to send the cradle before they can do anything, but didn't ask for this in the first place. Samsung and TMT should be ashamed of the service they provide (4292974560)
24 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Kevin.
Thank you for your feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
What an amazing staff and what an…
What an amazing staff and what an amazing service.
I had problem with my samsung Ring so they did collect it and repair it ( replace it with new ones) and sent it back to me all for free and they were updating me all the time for the process
So thank you so much for the great support and service
24 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Janan.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Absolutely amazing service
Absolutely amazing service! Picked up, told the next day that they needed replacing, got them back the day after that. Fantastic!!
19 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Paulo.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
My device was repaired professionally…
My device was repaired professionally and delivered back swiftly. Thank you 😊
18 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Zahid.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Good technical service
Good technical service, resolved issue promptly. Thanks Samsung!
21 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, T Miah.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
I'm enjoying every bit of it now.
20 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Customer.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Respuesta de TMT First
Hi there, Marcus.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Very quick and easy to follow instructions
Love that it's very fast but as a replacement was sent. I never got to find out. What was wrong with the budz i had but saying that Love that you pick them up and delivered them back so quickly as the are my comfort when out and about
19 de marzo de 2026
Respuesta de TMT First
Hi there, Natalie.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Fast repair...just a few days..fab
Fast repair...just a few days..fab
13 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Ceri.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
I was very satisfied with the service
I was very satisfied with the service, it was done very quickly, with high quality and the shipping was super fast, I definitely recommend it
17 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Krisitina.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
My repair was handled extremely well…
My repair was handled extremely well very prompt pick up ,Repair of my phone and return delivery was very quick im very pleased with my repair definately worth 5 stars ⭐️⭐️⭐️⭐️⭐️
10 de marzo de 2026
Opinión espontánea
Respuesta de TMT First
Hi there, Anon.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
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