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Información sobre la empresa

  1. Tienda de ropa deportiva

Escrito por la empresa

Online Store TOETOE®. Supreme quality toe socks. Fantastic colours and wide range. They are probably the most comfortable socks you have ever worn.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

13 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(13)

1 opinión en los últimos 12 meses

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Comprobamos las opiniones

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Valorada con 2 estrellas sobre 5

They don't want to know!

When things go wrong, they don't want to know.
No explanation. Just blame it on the system and the fact that they have nothing to do with the user interface.

I will be deleting my account.

5 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Gorgeous colours and styles.....but quality has gone down a long way

I have worn ToeToe socks for many years and they have lasted me very well. A couple of weeks ago I bought a pair of stripy calf-length ToeToe socks to try out, since my elderly knee-high ones have lost the ability to stay around my knees. The colours are gorgeous, and the fabric is lovely and soft. However, I noticed that the seams at the end of the toes were much more visible in the new socks than they have been in older versions I have bought.

Annoyingly, the brand label has not been sewn on straight, and rubs against my leg at the top of the sock. I also found that a thread had come loose between the toes after only a short walk. It's a real shame, because the socks look wonderful on the retailer's web site, but the quality has markedly deteriorated since my last purchase several years ago.

29 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Have worn the original toesox for a…

Have worn the original toesox for a long time. When found difficult to find ordered toetoe. The only positive I can think of is the softness of fabric. Poor construction with threads hanging without a finished product: Causes threads to form a loop when donning so get stuck on toes, then difficult to remove sock. Also the threads get trapped in the edge of a support type bandage moving and causing edges pulling the adhesive of the bandage. I sent photos with the comparison of the finished old toe sox and the quality of the compression. The toetoe does not have the same compression needed. I think that based on what I found they would not last. Price high for the quality of the socks. I sent emails with the photos only to be told that the threads were "normal" more or less (don't have that email pulled up but the sentiment same. I sent email asking to return and receive refund but have not heard back. Will give a few more days (until Monday afternoon) before calling credit card company to dispute. I would not recommend, especially for the price. A less than quality product for the price.

21 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfortunate Quality Reduction

Unfortunately, quality has gone down, since I first purchased from them years ago. The worse bit is the welt section, which now slides down the calf instead of staying up - likely due to reduced elastic/elastane. I can no longer recommend nor use ToeToe myself.

10 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Just received my socks

I have just received some mid calf toe socks …essentials….having a foot problem, toe socks were suggested to me. Anyway, I found this company. The socks are a cotton mixture and seem soft and good level f material without be8ng too thick. They fitted well and were comfortable when I tried them. I have yet to wear them properly but have tried a pair on and they seem good. I will come back in a while after I have worn the socks to see how they do.
So far so good

4 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

POOR QAULITY DENIAL AND LIES

Qaulity has changed for the worst with incorrect sizing and ignoring emails. When confronted denied socks have changed Qaulity. Make sure you only use paypal so that you can make a claim if the sell you poor Qaulity products.

5 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spectacularly unimpressed

Spectacularly unimpressed. One pair ripped as I put them on, worn another today and there's a hole between the toes already. Do not waste your money. Over-priced rubbish.

30 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude and aggressive owner

Rude, abrasive and aggressive owner. Talked over me and asked deliberately evasive questions to try and put me off getting a refund.
Having read these feedback here, I’m glad that I asked for refund and will never deal with them again. They were raising their voice down the phone when I asked where my re delivery was form my email of 8/11 3 x me chasing it and if there is no product or the delivery a refund. So instead of apologising for the inconvenience I had or trying to solve my problem, they made matters worse by accusing me of being rude - saying @i am not welcome” and as a disabled person I was very distressed by their problem. Avoid them at all costs terrible company.

29 de noviembre de 2023
Opinión espontánea
Logotipo de TOETOE

Respuesta de TOETOE

Dear R,

I believe you are unhappy about something which we are sorry to hear.

Can you please let us know what your call was about? It is quite curious as to how you can be so angry about some socks.
As far as we can see you bought 9 pairs and returned them all. You initially asked for a replacement, but later you changed your mind. Did you send any socks with holes? Please tell us which one. In any case, even though one pair was clearly worn, and we cannot sell, we still issued you a full refund.

We cannot make any sense of why you would leave such a negative review on Trustpilot as all your claims are untrue. You didn't speak to the business owner, and you didn't let our colleague even help you on the phone as you talked over him during the entire call.

Any respectable review is taken extremely seriously in our company, and we have a strong culture to help our customers. Any customer with abusive behavior doesn't deserve our time and help.

We would suggest you remove your review, or we are happy to reply in an open and honest way.

Valorada con 1 estrellas sobre 5

Poor quality socks and rude business owner

Ordered two pairs in my normal size. The socks were too small and stretched over the heel. After two wears, holes appeared in the heel area where the socks stretched, which is unacceptable. When I reached out to the company, they were extremely rude and unhelpful, and suggested that it was my fault the holes had developed due to rough skin! I said I was getting in touch to try and help them improve the product, as I wanted them to be good, but instead got insulted and then ghosted. Do not buy from this company, the socks will wear out very quickly and are not of good enough quality. Plus the owner is very rude and arrogant.

18 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Terrible, I only wore these socks a few times before holes appeared under the toes. At almost £20 I expect more.
I contacted toetoe but no help.

18 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Toe socks keep feet happy.

Found toe socks have helped my feet stay in good shape. I bought compression toe socks, socks are good but could do with higher compression, so have used on days when I don't need the compression. I gave five stars rather than four due to excellent customer service when they replaced a pair that developed a hole after few uses, my other two didn't after 100+ km so just unfortunate early failure in materials. Not as nice as my Injinji ones but more reasonably priced so recommend as an alternative, plus quick delivery.

10 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received my order.

Tracking number said my order was delivered but I never received my order. They were not helpful and did not investigate the matter on their end. I was unable to get a refund so buyer beware.

11 de marzo de 2019
Opinión espontánea

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