Sirs, your engineer was very prompt, helpful and efficient and polite, albeit a bit expensive. he sorted the malfunction quickly, many thanks. We contrasted your response to that of Garoll... Ver más
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Consulta las opiniones de los clientes
Had emergency with up-and-over motorised double door. Support collapsed on one side, bringing door down on to roof of car. Tom's was approachable and helpful. Repairs were provided speedily and effici... Ver más
Came out to look at our garage door when no one else would. Unfortunately, they couldnt fix it as the brand was a very old company that don't produce parts anymore. However they did secure the garage... Ver más
Although the first roller set was too big for the size of the garage, the guys still fitted the electronics and ordered the smaller set. It arrived within a couple of weeks and was fitted within 1 ho... Ver más
Información sobre la empresa
Escrito por la empresa
Same-Day Garage Door Repairs — Trusted Local Engineers
Información de contacto
Reino Unido
- tomsgaragedoors.co.uk
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The engineer was friendly and ensured…
The engineer was friendly and ensured that the work was completed satisfactorily
Job done but not cheap...
Did not turn up for the first appointment but I did get informed - on the day - that there would be a delay. Turned up following morning. Gave a couple of
( very clear pricing ) options to carry out the repair....both rather expensive, in my view but we had no other options at that point.....accepted lower repair quote with 1 year guarantee . Nice guy work carried out quickly and efficiently. Others contacted could not attend for some considerable time, so happy with Tom's.
Good rapport with the repairer who knew…
Good rapport with the repairer who knew what he was doing.
At £191 to open a door it seemed very expensive.
Very good efficient and quick to do the…
Very good efficient and quick to do the job
Nice people to work with
I would thoroughly recommend them
Very professional
Very professional. Helped to repair the garage door instead of replacing it
Avoid!
Great communication first thing. Was told I’d get a phone call to notify me that an engineer would be with me within an hour. Received a phone call at 12.30pm to say an engineer would be on his way. By 2.40pm, I messaged because he hadn’t turned up. Was told he had to go back to the job he had just completed (didn’t fill me with much confidence!). Received another phone call at 3.40pm to say another engineer would be with me within the hour. At just gone 5pm, I tried to chase this up as nobody had arrived. No response. I messaged again at 5.30pm to say it was getting too late for him to come now (I have two young children). No response, no apology, no explanation. Very unprofessional. Avoid!
Very helpful and clear explanation of…
Very helpful and clear explanation of door workings
Cost to make you weep
Lovely guy who turned up who was courteous and attentive however when the quote came through it was what I consider an enormous price to repair close on to a brand new door - big company business prices - the I asked for another quote of a lesser style of repair - surprise no response. Profit above all!
Very good Engineer, so far working as it should.
My electric Garage Door needed a lot of help to get it working properly again. Quite an expensive job because it needed lots of new parts. An Engineer called Ricky came and quite quickly explained to me what was needed to make it like new again. I had a quote from their headquarters to which I agreed and Ricky set about doing the necessary work. May I say he was very personable and understanding. He completed the job and everything is working as it should, as it was only done today I can only say that I feel confident that it is well and truly fixed. Thank you.
Shocking service
Booked for between 3pm and 6pm, only to receive an automated message at 4pm saying nobody was available and we’d been rescheduled for tomorrow.
Leaving customers waiting around all day before cancelling is simply unacceptable, especially when it means leaving our garage insecure overnight.
Cancelled and booked someone else. A complete waste of time and absolutely no consideration for the customer.
Brilliant service!
What a well-organised and run operation! Within less than 24hrs of contacting them about a repair to my up-and-over garage door it was fixed - no fuss. An on-the-spot estimate from Kevin, the trchnician, and then payment once fixed. Brilliant! Could not have asked for better. Strongly recommended.0
Excellent Service
Phoned Tuesday, appointment next day, great communication re pricing and timings. Pete was very helpful, friendly and fixed the problem, he was able to answer all my questions. Would definitely recommend.
Excellent service,the technician was…
Excellent service,the technician was very helpful and delivered a great service,and there response was excellent they were here within the hour and fixed the garage door ,price was ok thank you.
Needed a fix to my garage door
Needed a fix to my garage door - called at 8.10- all done and dusted by 11.30. Very reasonable price. Work carried out by courteous, tidy and knowledgeable technician. Definitely recommend these guys
The telephone was answered promptly and…
The telephone was answered promptly and I was given an appointment for an inspection the next morning.
Your very pleasant engineer arrived in the given time and soon solved the problem. Thank you very much - I have no hesitation in recommending you to friends.
Excellent service and friendly engineers
Excellent service and friendly engineers
the operative concerned was…
the operative concerned was knowledgeable very cooperative provided an excellent service
Fast Seevice
Broken wire failed and I contacted Toms Garage Doors and they responded well, fully repairing the door mechanisms the following day.
The job cost more than I thought but that’s VAT for you.
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