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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the second time I have used Tony's Textiles. I was highly delighted the first first I used them a few years ago when I got curtains for my lounge, dining room, bedroom and blind for the... Ver más

Valorada con 1 estrellas sobre 5

Not happy, ordered duck egg blue linen curtains and received silver crushed velvet curtains which are awful. I asked for a returns label which they said they would post out to me on 24th May which I s... Ver más

Valorada con 5 estrellas sobre 5

Order went astray thanks to Royal Mail losing it, took two weeks to arrive, but not through any fault of Tonys Textiles. However, worth the wait, excellent quality bedspread and pillowcases. Very pl... Ver más

Valorada con 5 estrellas sobre 5

I recently ordered 2 pairs of curtains from Tonys Textiles. I cannot praise them highly enough for their firstly customer service, choice, quality, competitive pricing and quick dispatch of my order.... Ver más

Información sobre la empresa

  1. Tienda de ropa de cama
  2. también en la categoría
  3. Fabricante y proveedor de cortinas
  4. Tienda de cortinas
  5. Tienda de decoración e interiorismo
  6. Tienda de muebles
  7. Tienda de muebles para dormitorio

Información proporcionada por diversas fuentes externas

Affordable aspirations for your home from Tony's Textiles - top quality household linens, bedding, curtains and accessories at low prices


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(64)

0 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Ordered a tension rod and plain pleated…

Ordered a tension rod and plain pleated blind on next day delivery. It took a week to come. They said they were struggling more than usual during the pandemic, which I understand, but if ya can't do next day delivery don't put it as an option. Also when the order arrived, the tension rod was complete useless, just pushed back in. Rather than hold the grip. Although the blind looked nice for what it were, it was practically see through. Total waste of time and money.

18 de abril de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

poor customer service

placed an order 4 weeks ago when it hadnt arrived after 2 weeksi rang and spoke to a lady who said due to updating system order hadnt been sent out but would send it next day delivery. that didnt materialise i rang again same person said the manager would chase up royal mail. after 2 further calls i still havent received my order. its been a month now and is unacceptable.on my last call she actually asked me am i sure i havent received it!! !why would i be wasting my time on hold yet again. i am so disappointed as they have some lovely things on their website i was planning to purchase.i am hoping someone from the company sees this and sorts it out asap

20 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good company to deal with,good choice of textiles

Good company to deal with,good choice of textiles, I bought cushion covers good value and quality.
They arrived in two separate packages,which concerned me when only one cushion cover arrived ,but good communication from the company and the other three arrived a few days later.
Very pleased with my purchase.

1 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Quality Curtains

I was a bit reluctant ordering as I had never heard of them before, but they emailed every step of the process and delivery was within 4 days. The curtains I purchased are made from high quality lace and were great value for money. I am very pleased with my purchase and will certainly recommend Tony's Textiles to family and friends.

11 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would give a zero star if I could

Would give a zero star if I could. Disgraceful Customer Service, wanted to return an item from Dublin, Ireland - 3/4 emails sent, phone call made finally received a return label over a week later. Label had my address in Dublin but country was Belgium!!! Emailed to get a new label sent....no response!! Gave up and sold the curtains I ordered to a friend. Less hassle. Would never order from here again!

11 de diciembre de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Customer service very poor and bad delivery

Product ok but customer service was very poor.asked for next day delivery and paid for that.when didn't turn up they said" oh if it came from us you would of got it but if it comes from our suppliers we can't control it."to be honest I just thought why if you know it's coming from suppliers do they offer next day delivery they should say it wasn't available.and when I got it the label on parcel said royal mail 48.for a first time customer I didn't feel a valued customer ,yes I got postage refunded eventually but at first I was offered only part of it..they even said they would get back to me of why the delivery didn't turn up and I had to ring them and that's when I was told what is written above.i wouldn't use this company again!

7 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service at its best

Customer service at its best! Lovely products at affordable prices. I needed some bedding ordered to arrive asap for a guest but forgot to do next day delivery at checkout. 1 phone call & the lovely lady I spoke to arranged immediately for those items to arrive next day - at no extra cost! Then when I received 1 wrong item, all it took was another quick phone call & was all sorted. Even let me keep the item as it was their mistake. Amazing service! Will keep shopping here again & again👍

6 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not happy

Sorry, but wouldn’t recommend this company. Ordered 2 items at the same time...one arrived and the other didn’t. Called up and was told someone would look into it. Still waiting for the second item and still no contact from Tony’s Textiles.

#poorcustomerservice

29 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best place to spend your money.

I have made numerous orders, spent several thousands of £ on many, many different items from their website, and I have never had a single bad encounter. They have the best customer service available, and I would recommend them to anyone and everyone in a heartbeat. Thank you, Tony's!

23 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommend without question

First class service. Fast delivery at a realistic price. Quality products at a fair price. Nothing is too much trouble. Highly recommended.

23 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer care

What a great company. Customer care second to none. Rug I bought began to fade and Bill worked tirelessly to get the manufacturer to replace the rug. Even gave me a part refund. Cannot praise them enough.

22 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

PERFECT FIT. GOOD QUALITY

I ordered my Nets with the Squirl pattern on after measuring window.
I have 3 small windows really difficult to get nets to fit. So I gave exact measurements then left enough for gather as recommended. They arrived really quickly they are perfect. Will definitely be using again. I recommend this company with Service and providing the Quality goods. Really Pleased.

26 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company

Excellent company I bought 4 Christmas cushion covers last year excellent delivery received them the next day I will be ordering from them again

20 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars

Love this company, ordered my crush velvet curtains From here and they are literally beautiful. Had couple years and still look gorgeous and luxury!!! Whenever I needed to speak to someone always get a friendly response and fast. Very happy

23 de mayo de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Would've been 5 stars but the item was…

Would've been 5 stars but the item was not quite as described on its own packaging... nothing to do with Tony's Textiles as such. The service I received was otherwise very good, good price, prompt delivery.

8 de marzo de 2019
Opinión espontánea

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