The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin rega... Ver más
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Consulta las opiniones de los clientes
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a... Ver más
Great product and fast delivery. Was worried it wouldn’t arrive in time for an urgent job but it did! Quick communication from Kevin when contacted about invoice. Have used before and will contin... Ver más
I have incorrect bits in the two kits & missing instructions in one for a pulley extractor, I have left voice messages as the phone goes to answer phone & emailed my complaint with pictures on both... Ver más
Información sobre la empresa
Escrito por la empresa
ToolBuyer.co.uk is a trusted UK tool supplier offering over 8,000 quality products for trade professionals and DIY users. Operated by First Point Midlands Ltd, we stock leading brands such as Neilsen Tools, Silverline and more — all at competitive prices. Our range includes hand tools, power tool accessories, automotive, plumbing, and workshop essentials, with fast UK delivery options and reliable customer service. Every order is carefully packed and dispatched from our UK warehouse, ensuring customers receive great value and dependable quality. With thousands of verified sales and positive reviews across eBay and our website, ToolBuyer has become a go-to choice for mechanics, engineers, and home users alike. We pride ourselves on honest pricing, fast shipping, and excellent after-sales support. Visit www.toolbuyer.co.uk to explore our full range and see why so many customers trust ToolBuyer for their tools.
Información de contacto
52A Lichfield Road, WS8 6HT, Walsall, Reino Unido
- 0333 5333 400
- sales@toolbuyer.co.uk
- toolbuyer.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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La gente también ha visto
Goods never received
Goods never received, no offer of replacement or refund. Had to contact toolbuyer twice before being supplied with a tracking number showing successful delivery that has no reference to either my name or address. If that was tracking information for my parcel why was it not supplied to me upon dispatch of goods instead of after I contacted them about good not delivered. Buyer beware.
Poor service
Paid for next delivery ordered Friday did not arrive until following Wednesday - no respond to email and no one answers phone .
I had no issues whatsoever
I had no issues whatsoever, just what you want when ordering online, price and quality were good.would use again
Returns
I wanted to return an item but I have had no response.
Poor service. I won’t be using this seller again.
Quality supply.
A great trade organisation offering good practible products at affordable prices mailing to all parts of the UK on time.
Quick Delivery
Quick Delivery, easy ordering process. My delivery arrived on time and as expected.
GOOD SERVICE
The drill bits I ordered came very…
The drill bits I ordered came very quickly, especially so as they were sent by free second class delivery. They were exactly as described and ordered, and good value.
The first shipment was resent to the…
The first shipment was resent to the seller by Royal Mail. Kevin responded very quickly and sent the order again and I received it a few days later. He followed up on how everything went. Top service, thank you my best recommendation
I was sold a misrepresented item.
I ordered a 5lb hammer and was sent a 2kg or 4.4lb one. 3 emails later and company said they were looking into it. I heard nothing else. Obviously too heavy to pay expense of sending back. Not impressed.
Paid for next day delivery but didn’t…
Paid for next day delivery but didn’t get it. Ordered it Friday received it the following Wednesday. Not impressed so got ripped off on the post. Didn’t reply to two emails I sent & when you call them there’s nobody to take your call. You leave a message & nobody calls you back. Product was good when it finally arrived. I would not recommend this company to anyone.
Mwah Service
I bought a replacement part for a Joseph Joseph bin. The site is not very clear about the actual sending costs (in this case: since it was shipped for the UK, import duties apply) upfront. The site also lacks actual instructions or video's on how to mount the replacement part.
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