Payment made but order not processed. Sent email inquiry but heard no response. Called help desk eventually and had been told that it had not been processed. Took another week before finally recei... Ver más
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Consulta las opiniones de los clientes
Excellent service my blades arrived when stated well packed. Would recommend Toolmart. Will purchase again.
Ordered a tool on Wed afternoon. Posted that afternoon and Delivered the next morning. Can't get any better than that.
Have traded with Toolmart since they were Cowcher Tools in Vic Park, and was I'm told; their third customer, (I thought I was their first). Always been a quality supplier with a knowledgeable, helpful... Ver más
Información sobre la empresa
Sobre Toolmart Australia
Escrito por la empresa

Quality tools, service and parts for over 45 years
Toolmart stock a comprehensive range of quality trade tools from all the major tool manufacturers including Makita, DeWalt, HiKOKI, Milwaukee, Kincrome, Metabo, Sidchrome, Stanley, Teng and many more.Información de contacto
172 Abernethy Rd, 6104, Belmont, Australia
- 08 6278 0000
- sales@toolmart.com.au
- toolmart.com.au
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 44% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Transaction met expectations in terms…
Transaction met expectations in terms of product quality and delivery time.
Shipped 3 weeks late and after I asked to cancel
After waiting 2 weeks for Toolmart to ship my order, I ordered from another vendor and asked toolmart to cancel this order. I heard nothing back for another week, and then they shipped it! It was only one item so it’s not worth the time and additional expense to try to return it - but what a pain! It arrived 3 weeks late and week after I asked to cancel it. No good.

Respuesta de Toolmart Australia
I Purchased a Milwaukee hammer drill…
I Purchased a Milwaukee hammer drill will vacuum dust extraction charger and 2x 8amp Batteries. I am very happy with my purchase And even happier with the price. I saved over $200. I would recommend shopping at Toolmart
Fast delivery
Hi. Toolmart sourced a tool for me from their Welshpool WA store. It arrived to me quickly via express post. Many thanks.
Get what I wanted
Faultless Experience
Ordered a Kincrome product. Came in a timely manner in good packaging. No problems.
Sent me a 15 dollar spark plug Tester…
Sent me a 15 dollar spark plug Tester vs the 54 dollar one i paid for.. no communication.. no partial refund.. so unprofessional

Respuesta de Toolmart Australia
Easy online ordering.
Great price, very reasonable shipping cost and a straight forward online order. Was updated by email as it progressed.
Great pricing
Great pricing especially during sale. Easy, no fuss delivery at a reasonable cost.
Ordered online
Ordered online, made payment.
Waited for email to give time and place to pick up. Nothing.
Called to be informed one item was not available, they were trying to source from the supplier. Went away for 10 days.
received an email with a refund for the missing item.
Returned home, called to find out what's going on. Order ready to pick up minus the 1 item.
No alternative item was offered at any stage of the original order to pick up.
Lots of excuses, really bad service.
I won't be returning to any Toolmart.
Plenty of other options available.

Respuesta de Toolmart Australia
Order arrived in good condition
Order arrived in good condition. However did take a few days from when the order was made to when it was shipped.
Milwaukee track saw kit
I bought a Milwaukee track saw kit, which comes with the rail, clamps, a battery among other things. My local store didn’t have any in stock so they had one sent from another store in the country. Took about a week, which was annoying but nobody’s fault really.
When I unpacked the boxes when I finally received it, I realised there were some items missing from the kit which was annoying and didn’t give me great confidence in the company. The track rail bag that was supposed to be in there wasn’t, and the dust bag was missing too. That means someone opened two different boxes to remove items and then carefully resealed them. Pretty dodgy.
The web sales guys were great about it, though, and I dealt with John who got on to getting replacements for me straight away. It took a few days but there was no argument or any drama, and I eventually received the missing items.
Thanks to John’s great customer service, I’ll keep shopping at ToolMart. Might make sure I check my boxes before I leave the store next time, though.

Respuesta de Toolmart Australia
even from w.a it arrived in very quick…
even from w.a it arrived in very quick time
Fast shipping and great product
Fast shipping and great product, very happy with my purchase at Toolmart
Right products great prices no nonsense
Had right product at great price and reasonably quick shipping
Great customer service at store
Fast postage and good price
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