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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Never even got as far as ordering. Just as well reading the reviews. Tried to order a lathe drive. Website says free delivery over £10. At checkout £9.99 next day delivery added and no option to chang... Ver más

Valorada con 5 estrellas sobre 5

WOW! Got in touch with this company yesterday morning for some product advice, got a speedy response and the guy (Lio) did a price match for me which I really appreciated. I placed the order Saturda... Ver más

Valorada con 2 estrellas sobre 5

Rather frustrating experience with tools house due to their dispatch time. Delivery was booked but item kept without dispatch for days. I had to chase them to get it dispatched. Then once dispatche... Ver más

Valorada con 5 estrellas sobre 5

I bought a some plumbing tools from Toolhouse to help me in my own house. Their communication was amazing throughout and the whole process was effortless! There was a small mistake, what was sorted th... Ver más

Información sobre la empresa

  1. Tienda de herramientas
  2. también en la categoría
  3. Tienda de maquinaria y equipamiento para la construcción

Escrito por la empresa

We guarantee the cheaper price of hand tools, power tools, painting and decorating, Workshops equipment, DIY and Gardening


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

415 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(415)

83 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Items damaged & no follow up

It is my first time placing an order from this company. I bought two items. Turn out one was damaged, another one with original box seriously damaged as if it was not brandnew. Reported this problem to the company by email, promised to reply within 48 hours, but no reply at all. Has to call them to refund one the damaged one, but another one no follow up at all.

22 de julio de 2026
Valorada con 5 estrellas sobre 5

I bought a some plumbing tools from Toolhouse

I bought a some plumbing tools from Toolhouse to help me in my own house. Their communication was amazing throughout and the whole process was effortless! There was a small mistake, what was sorted the same day I informed them. I received the item within a day! Absolutely amazing service! As a company owner of MJK Roofing in Chelmsford Essex. This is exactly the kind of service that will keep me coming back. Just like my roofing company, MJK Roofing is built on trust and quality service. Which is exactly what they delivered! 5 stars all day long! I'm already looking for my next lot of tools on their website! I'm so glad I came across this amazing company! They beat all the bigger companies hands down 100%!

10 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They send Cordless drill with faulty…

They send Cordless drill with faulty batteries . My bad I didn't read policy its 14 days return so I'm waiting now over 30 days without money without tools and I was have to pay for delivery return. I don't recommend them ! Contact with customer service will be we difficult with plenty messages to be informed about your claim.
Don't buy anything from this place !

9 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a soil sieve from Tools House

I bought a soil sieve from Tools House. It was the model that I wanted, was competitively priced and arrived well packed and very quickly In my book, this is excellent service, especially as I prefer to buy equipment from retailers who have no aspirations to travel in space!

30 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have used them a couple of times

Have used them a couple of times, if they say they have it in stock, they have it, and their prices are competitive, so will continue to shop there, note you can pick up from there by arrangement.

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great first experience

The prices of the item I need was cheaper than anywhere else online. The order was updated regularly and the package arrived much earlier than anticipated. Great service overall.

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damaged item

The delivery was quick but the item was scratched & part assembled. When I contacted customer service they said it was brand new not a return , they were quite sarcastic with it . Sorry but a badly scratched item partly assembled is not new ,I dont recommend them at all

28 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gas Torch

Bought a very reasonably priced gas torch, which works very well and came with the correct fitting for my 4.5kg Calor gas tank. Delivery was on time.

22 de mayo de 2026
Valorada con 1 estrellas sobre 5

what a waste of time

what a waste of time, not delivered and they argue. 20 emails and still nothing, phone is always on messages, obviously a 1 horse outfit. Had to go to Barclaycard to make a charge back.

Dont buy frome here go to someone like Ebay or Amazon much better service, than no service.

22 de mayo de 2026
Opinión espontánea

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