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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My order arrived promptly even though Plumbflex had to rearrange the courier service to facilitate it. Very pleased indeed!

Valorada con 1 estrellas sobre 5

I bought a water pump on April 14, I received a confirmation email that Estimated delivery Thursday, May 18–Monday, May 22, I did not receive any information until the 29th. I wrote an email, I didn't... Ver más

Valorada con 3 estrellas sobre 5

UPDATE to original review below - they did respond quickly to wrong goods. 2 day turnaround to get replacement. They used DPD this time; far, far quicker than EVRI. ---------------------------------... Ver más

Valorada con 5 estrellas sobre 5

We were very pleased with the service we received from Plumbflex regarding our order of five Fernox Limescale Preventers (61015). The goods were competitively priced and exactly as described. They als... Ver más

Información sobre la empresa

  1. Tienda de insumos para plomería / fontanería

Escrito por la empresa

At Plumbflex, we are Plumbing and heating independents merchants dedicated to delivering a great experience for all your plumbing needs. Our focus is on providing great products at competitve prices. We proudly offer products from industry-leading brands such as Insinkerator, Monarch, Thomas Dudley, and Honeywell Home.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

208 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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3,7

Todas las opiniones

(208)

34 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Prompt delivery

My order arrived promptly even though Plumbflex had to rearrange the courier service to facilitate it. Very pleased indeed!

17 de octubre de 2026
Valorada con 1 estrellas sobre 5

Avoid avoid avoid

Avoid avoid avoid. This company do not reply to any messages. I emailed them twice and left a voice message asking to return an item and they refuse to respond. Awful customer service

15 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not as advertised

The advert showed that the items were brown which is is what I wanted If they can’t provide the they should offer me money back

10 de agosto de 2026
Valorada con 1 estrellas sobre 5

No interest in missing order items.

I placed an order on 6th June and received it in the 12th. It was missing an item. None of the phone numbers for Plumbflex work. I've emailed them over half a dozen times chasing it up with zero response. It is now early July so I'll have to reclaim the money via my credit card company. Terrible customer service.

12 de junio de 2026
Valorada con 1 estrellas sobre 5

DO NOT USE.

DO NOT USE.

Placed an order towards the end of March and I still haven't received the order. It is now middle of May. 3 emails sent, but I haven't had a reply! The phone number given does not work. Please do avoid! Beginning to think this is a scam site?!

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sold me a defective product, did not respond to contact

Sold me a defective product, tried to get in contact to get it warrantied but none of the contact details provided were legitimate. Had to go through the product’s manufacturer, who persisted at the company for months to warranty my product, in order to obtain a refund. Not necessarily a scam as I still received my product, and later my refund, in the end, but considering all the contact info is bogus, I think it’s fair to say something’s going on

12 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a set of spanners from this…

I ordered a set of spanners from this store a few weeks ago, but I have never received them. The store keeps insisting that the items were delivered, however neither I nor anyone at my property has received them.
I have contacted the store multiple times asking them to properly investigate the issue, but I keep getting the same response that the items were delivered, with no real effort to resolve the problem.
This is extremely frustrating and shows a lack of responsibility and customer care. I would strongly advise others to be cautious when ordering from this store.

18 de marzo de 2026

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