My order arrived promptly even though Plumbflex had to rearrange the courier service to facilitate it. Very pleased indeed!
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Consulta las opiniones de los clientes
I bought a water pump on April 14, I received a confirmation email that Estimated delivery Thursday, May 18–Monday, May 22, I did not receive any information until the 29th. I wrote an email, I didn't... Ver más
UPDATE to original review below - they did respond quickly to wrong goods. 2 day turnaround to get replacement. They used DPD this time; far, far quicker than EVRI. ---------------------------------... Ver más
We were very pleased with the service we received from Plumbflex regarding our order of five Fernox Limescale Preventers (61015). The goods were competitively priced and exactly as described. They als... Ver más
Información sobre la empresa
Escrito por la empresa
At Plumbflex, we are Plumbing and heating independents merchants dedicated to delivering a great experience for all your plumbing needs. Our focus is on providing great products at competitve prices. We proudly offer products from industry-leading brands such as Insinkerator, Monarch, Thomas Dudley, and Honeywell Home.
Información de contacto
Unit 32 longshot lane, RG12 1RL, Bracknell, Reino Unido
- sales@plumbflex.co.uk
- plumbflex.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Prompt delivery
My order arrived promptly even though Plumbflex had to rearrange the courier service to facilitate it. Very pleased indeed!
Quick Despatch - Goods Exactly As Expected
No complaints. Items were exactly as described and expected. Despatch was quick and efficient. Highly recommended.
Wrong item supplied
Wrong item supplied. The company doesn't reply to emails and hasn't answered the phone in two days.
Right price and delivered promptly.
Right price and delivered promptly.
Genuine quality ratchet cutters supplied not cheap knockoffs, cannot fault.
Avoid avoid avoid
Avoid avoid avoid. This company do not reply to any messages. I emailed them twice and left a voice message asking to return an item and they refuse to respond. Awful customer service
Not as advertised
The advert showed that the items were brown which is is what I wanted If they can’t provide the they should offer me money back
Easy to order and have delivered to my…
Easy to order and have delivered to my address well packaged.
You stocked the required product and…
You stocked the required product and delivered it in a timely way.
Nothing to complain about
Only used once but all good & will use again if needed!
No interest in missing order items.
I placed an order on 6th June and received it in the 12th. It was missing an item. None of the phone numbers for Plumbflex work. I've emailed them over half a dozen times chasing it up with zero response. It is now early July so I'll have to reclaim the money via my credit card company. Terrible customer service.
good price and delivered promptly
The item purchased was Silverline…
The item purchased was Silverline Toilet Auger. This was very good value for money. It arrived on time. Item was packaged correctly. I will definitely purchase items in the future.
Fair price and quick delivery
Fair price and quick delivery, all together brilliant.
DO NOT USE.
DO NOT USE.
Placed an order towards the end of March and I still haven't received the order. It is now middle of May. 3 emails sent, but I haven't had a reply! The phone number given does not work. Please do avoid! Beginning to think this is a scam site?!
Sold me a defective product, did not respond to contact
Sold me a defective product, tried to get in contact to get it warrantied but none of the contact details provided were legitimate. Had to go through the product’s manufacturer, who persisted at the company for months to warranty my product, in order to obtain a refund. Not necessarily a scam as I still received my product, and later my refund, in the end, but considering all the contact info is bogus, I think it’s fair to say something’s going on
I ordered a set of spanners from this…
I ordered a set of spanners from this store a few weeks ago, but I have never received them. The store keeps insisting that the items were delivered, however neither I nor anyone at my property has received them.
I have contacted the store multiple times asking them to properly investigate the issue, but I keep getting the same response that the items were delivered, with no real effort to resolve the problem.
This is extremely frustrating and shows a lack of responsibility and customer care. I would strongly advise others to be cautious when ordering from this store.
Excellent product
Excellent product. Easy to install. Saves a fortune on bottled water.
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