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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

They are more keen on taking order . They have tied up with low quality courrier partner Delhivery. Even after 10 days product has not been delivered. Their reply is totally incorrect . When order wa... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very poor service. Neither do they deliver the goods nor do they refund the money. Their service is terrible, they're just scammers, they don't even deliver or refund the money. They're just awful peo... Ver más

Valorada con 4 estrellas sobre 5

Product delivered as promised. Top brands are available at cheapest rates possible. If a product is not available they are transparent and suggest best possible options as well.

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Ordered a set of casters. Lying in the courier warehouse for a week & then it seems to have disappeared. my project delayed indefinitely. Not a happy customer for sure.Their products may be OK but th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mercado online
  2. Proveedor de equipamientos

Escrito por la empresa

Toolsvilla - India's largest online store for Power Tools, Garden Tools, Agriculture Machinery, Hand Tools, Industrial Tools, Automotive Tools, Welding machine, DIY tools and more. Cash on Delivery available. Fast Delivery.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 41% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Please dont buy anything from this…

Please dont buy anything from this website. the product they sold me was 3rd-grade chinese crap and not working. they wont bother to refund and customer service exce speaks like they are some supreme guys. waste , total waste. please dont waste your hard-earned money on this website. Amazon and Flipkart are 10000 times better.

3 de marzo de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi,
This isn’t something we’d want you to experience. Please share order ID. We assure you that we will get back to you with an update as soon as possible.

Valorada con 1 estrellas sobre 5

I was working there

I was working there, Everyone is working there are Manager and work culture is worst. I had joined thats my worst decision ever in my life. Guys if you are planing to join here please don't join. I am not getting job anywhere after quitting job from toolsvilla.

1 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I have ordered electric juicer and…

I have ordered electric juicer and received good product

26 de diciembre de 2025
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Poonam, thank you so much for the 4 stars! We are delighted to know that you are satisfied with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Achha service hai masin ka

16 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Deboleena, thank you so much for the 5 stars! We are delighted to know that you are satisfied with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 2 estrellas sobre 5

Missing order

Ordered a set of casters. Lying in the courier warehouse for a week & then it seems to have disappeared. my project delayed indefinitely. Not a happy customer for sure.Their products may be OK but their courier service is pathetic. I don't think I will order from them again when there are so many other options, who deliver the orders promptly..
Order No.GS11810904 of 14/Feb.

26 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Brian,
This isn’t something we’d want you to experience. Please share order ID. We assure you that we will get back to you with an update as soon as possible.

Valorada con 5 estrellas sobre 5

Delivery thoda late but good machinery

10 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi rlo, thank you so much for the 5 stars! We are delighted to know that you are satisfied with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

I bought a solar dryer available on the…

I bought a solar dryer available on the site, at good price

10 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Ratul, thank you so much for the 5 stars! We are delighted to know that you are satisfied with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

1 mahine pehle brush cutter liye tha

1 mahine pehle brush cutter liye tha, bohat badhiya chal raha hai, must recommend.

16 de enero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Debraj, thank you so much for the 5 stars! We are delighted to know that you are satisfied with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Received product delivery on time

Received product delivery on time, didn't expected the product quality is very good, as my first experience on toolsvilla, it was great

Wish to purchase more products for future

20 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Sweety, thank you so much for the 5 stars! We are delighted to know that you are satisfied with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

On time delivery and great product…

On time delivery and great product packaging

15 de enero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Arka, thank you so much for the 5 stars! We are delighted to know that you are satisfied with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 4 estrellas sobre 5

Product delivered as promised

Product delivered as promised. Top brands are available at cheapest rates possible. If a product is not available they are transparent and suggest best possible options as well.

20 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Anita, thank you so much for the 5 stars! We are delighted to know that you are satisfied with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

I purchased INGCO 13 mm Drill Machine…

I purchased INGCO 13 mm Drill Machine after consulting with their sales team and the support n guidance I received from them were amazing 🎉

9 de diciembre de 2025
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Sanghamitra, thank you so much for the 5 stars! We are delighted to know that your machinery is working well. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Best Service

The service of this organisation is top notch they really excel in making their consumer relief in a stressful situations. The package I received was in great condition with quick delivery. Definately one of the excellent newbie e-commerce platform service we have, that to in a nieche market like hardware and tools.😀😀

25 de diciembre de 2025
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Manash, thank you so much for the 5 stars! We are delightful to hear that your machinery is working well. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 4 estrellas sobre 5

Good Service.

Good Service.

19 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Shubhajit. We are delightful to hear that your are happy with our service. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 1 estrellas sobre 5

Order Id

Order Id: GS11778451
Bought a 18 litre spray can for farm use.
Came with few important parts missing. Sent email with photos and several phone calls . Yet to get response or resolution.
Very poor service.
After having made several purchases in the past- this looks like my last purchase.
Sad that a company cannot have better grievance response

18 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Anand Subrahmanyam,

Thank you for your feedback. We are sorry to hear about your frustration regarding the missing parts for your 18-litre spray can. We value your past business with us and want to ensure clarity on this situation.

We would like to gently address the timeline of events and your note regarding our communication. Our customer support team did investigate your case and responded to your registered email address.

According to our records, your order (GS11778451) was successfully delivered to you on January 7th, 2026. However, we first received your email regarding the missing parts on February 14th, 2026, which is more than a month after the delivery date.

As per our company policy, any concerns related to returns or replacements must be raised within 72 hours of delivery. Because this timeline was significantly exceeded, we unfortunately cannot provide replacement parts free of charge.

While we cannot process a free replacement at this stage, we still want to help you get your equipment fully operational. As our customer support executive mentioned in the email sent to you, we can arrange for the necessary spare parts on a paid basis.

If you would like to proceed with this option, please reply "yes" to the email we sent, and our team will assist you immediately.

Valorada con 5 estrellas sobre 5

Ice crusher machine very well machine

Ice crusher machine very well machine. Great app. Crush more than 60kg ice per hour.

8 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Saikat, thank you so much for the 5 stars! We are delightful to hear that your machinery is working well. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 1 estrellas sobre 5

Very bed service

Very bed service. We sell products on TOOLSVILLA but received damage product. And he denied for claim . And not responding. Ek dam gatiya hai not taking any responsibility

Brand name TAKSHRYA

17 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Tilkesh,
This isn’t something we’d want you to experience. Please share your order ID. We assure you that we will get back to you with an update as soon as possible.

Valorada con 5 estrellas sobre 5

Best dispatch time

13 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Shubham, thank you so much for the 5 stars! We are delightful to hear that your machinery is working well. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Product quantity is good

12 de febrero de 2026
Opinión espontánea
Logotipo de Toolsvilla

Respuesta de Toolsvilla

Hi Saheb, thank you so much for the 5 stars! We are delightful to hear that your machinery is working well. It was a pleasure helping you at Toolsvilla. We look forward to serving you again!

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