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TopNotch Furnishers Opiniones 

581
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered swatches to decide exactly what colour and material we wanted, they arrived very quickly. Our bed took only 3 days from ordering to get delivered and our delivery/Assembling team Wasim and... Ver más

Valorada con 5 estrellas sobre 5

High quality ottoman! Very happy with the bed, fast delivery and customer service. The instructions provided were less than ideal as were the tools, which led to a wrongly assembled bed. Company respo... Ver más

Valorada con 5 estrellas sobre 5

After doing research on which bed I'd like I finally decided on TopNotch Furnishers for it. After looking at the reviews I was a bit sceptical on purchasing as although most reviews were great there... Ver más

Valorada con 5 estrellas sobre 5

The customer service was good very very quick response. I was able to delay delivery for when I needed, Saturday delivery which is rare to find. The delivery guys were amazing I chose assembly and the... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Fábrica de muebles
  4. Tienda de colchones

Sobre TopNotch Furnishers

Escrito por la empresa

We are a UK-based furniture brand that believes furnishing is a process of decorating your home rather than simply making a purchase. Every item is proudly manufactured in the UK using premium materials, designed to deliver high-quality craftsmanship, well-proportioned designs, and enduring style.

From luxury beds to multi-purpose ottoman footstools, we help you express your unique style and taste. Each piece offers customisation options including fabric selection, headboard height, and over 20 colour combinations — allowing you to personalise your space exactly the way you envision it.

Guidance, Choice & Care

Our approach is built around guidance, choice, and care. We offer free fabric samples so you can assess texture and colour in your own home before making a decision. Our trained professionals are also available for one-to-one video consultations to help you select your perfect fit with confidence.

All UK orders include free delivery and are backed by a 2-year warranty, giving you peace of mind while investing in high-quality luxury furniture.

Trusted by 10,000+ Homes

Over the years, TopNotch Furnishers has helped more than 10,000 homes come alive with designs that feel personal and thoughtfully curated. With our interest-free financing options through Clearpay and Klarna, furnishing your home is not only seamless but enjoyable — making it easier than ever to bring home the furniture you love.

Our Promise of Perfection

At TopNotch Furnishers, perfection is not just a vision — it is our promise. Every item is handcrafted with meticulous attention to detail and finished to the highest standard. From the first design sketch to the final finishing touch, we dedicate 110% to ensuring your home reflects excellence, elegance, and enduring quality.

Super-Fast Shipping

With our fast and reliable delivery service, your chosen furniture can arrive at your home without unnecessary delay. Each piece is carefully packaged to ensure it reaches you in perfect condition. For even greater convenience, an Express Delivery option is available at checkout — bringing comfort, quality, and style to your door sooner than expected.

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30 Night Risk Free Trial

We proudly offer a 30-night risk-free trial, giving you ample time to evaluate our beds with complete peace of mind.

At Topnotch Furnishers, we want you to shop with complete confidence. That’s why we offer a 30-Day Risk-Free Trial on all our standard beds. Enjoy your new bed in the comfort of your home for 30 days and experience the quality, support, and craftsmanship firsthand. If you’re not completely satisfied within the trial period, simply contact us and we’ll guide you through the return process in line with our return policy. Exclusions Please note that this 30-Day Trial applies only to standard beds. Custom, made-to-order, and bespoke items are excluded from the trial offer, as these pieces are specially manufactured to your individual specifications and preferences. If you have any questions about whether your selected item qualifies, our team will be happy to assist you before purchase.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

581 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 70% de las opiniones negativas

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4,6

Todas las opiniones

(581)

87 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent quality

The company provide high quality products. The staff are also professional in their service delivery.

I will recommmend them to all. Please trust their product and service quality.

Thank you.

29 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company , easy transaction was kept informed up until delivery , quality bed highly recommended you will not be disappointed ❤️

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent price and Quality of the…

Excellent price and Quality of the Manhatten King size bed base and Large height headboard,very good for the price.Free delivery.We chose the base with the inserts,its sturdy,can't complain.Delivery was Quick,no instructions but after a WhatsApp message and quick reply all sorted,probably took under an hour to put together,these are heavy and rightly so,it shouldn't fall to bits,only slept on it 1 week,we bought a mattress too but haven't swapped over yet from the old one we have so expect that'll make it more comfy too.So would I recommend you paying your hard earned money buying from this business,YES!! Ordering things online can be a minefield but not with these,100% go for it Can't comment on an ottoman as didn't opt for that type of bed as didn't need it but based on what we have shouldn't disappoint in that type either.

24 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid! Poor quality product and disappointing customer service


I had a very disappointing experience with this company.
I purchased a bed for £1,100 and was given a delivery slot between 12–3pm. At 3:20pm I received a call from the driver saying he would be late. The bed eventually arrived about an hour after the scheduled delivery window, which caused me additional costs because I had hired someone to help carry the bed into my flat and had to pay extra due to the delay.
The bigger issue was the quality of the product itself. When I unpacked the headboard the next day to assemble the bed, I immediately noticed that the V-shaped design was not aligned properly. The point of the V is not centred and one side is lower than the other, making the headboard look visibly crooked. This is very different from the product photos on the website where the V shape is straight and symmetrical. There was also a hole and fabric damage on the back of the headboard.
When I contacted the company, they described the issue as a “minor defect/adjustment” and explained that their products are handmade. I was offered a £100 discount. I asked for replacement of the headboard and it was answered to me that the same issue may occur with the replacement. For a bed costing £1,100, I found this response quite unacceptable. Handmade should not mean the product arrives misaligned or different from what is advertised.
After I refused the partial discount, I requested a full refund and collection of the bed. I was then asked to wrap up all the parts again and send photos before they would arrange collection and issue the refund.
Overall, the experience was frustrating. For a product in this price range I expected much better quality control, accurate representation of the product, and more professional customer service.

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

avoid at all costs

avoid at all costs
My bed arrived last week, and before I had even opened anything, the couriers were already asking me to leave a 5 star review. I politely refused and told them I wanted to inspect the bed first. Even after I said that, one of them just stood there pressuring me to open it on the spot. I didn’t, because I found that whole situation extremely unprofessional and uncomfortable.

After they left, I finally opened the bed properly and I was honestly shocked. It looked like it had been sitting in a shed for a year. It was dusty, had marks all over it, and because the fabric is cream, every bit of dirt and damage was clearly visible. It looked dirty before it had even been used.

I contacted the company straight away, expecting them to help, but the customer service was appalling. They asked me to send photos, but then said they would only “believe” me if I built the bed first. That made no sense at all. Why would I fully assemble a bed that already arrived in such a filthy condition?

Against my better judgment, I went ahead and built it anyway, and it only got worse. The smell coming from the bed was absolutely terrible. Now they are refusing to take it back.

The whole experience has been beyond disappointing, pressured for a review before inspection, poor quality product, terrible smell, and customer service that is practically non-existent. Extremely unprofessional from start to finish. You could genuinely get better quality elsewhere for far less.

I would not recommend this company to anyone.

12 de marzo de 2026
Opinión espontánea
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Respuesta de TopNotch Furnishers

Hi there,

Thanks for your feedback—we’re sorry to hear about your experience. To help us look into this and assist you as quickly as possible, could you please share your order number or the postcode used when placing the order?

Once we have that, we’ll be able to trace your order and get back to you with an update.

Kind regards,

Valorada con 5 estrellas sobre 5

Fantastic Experience with Top Notch.

Fantastic Experience with Top Notch.

Easy to navigate & order on website & email sent confirming order.

Regular contact with updates was received & on the day of delivery received 2 phone calls from the delivery lads.

Assembly was efficient & Quick & the two lads were very friendly & helpful, especially having to carry a Huge Headboard up 4 flights of stairs.

Huge shout out to all the staff i have dealt with here, all very helpful, efficient & very kind

I would Highly Recommend Top Notch furnishers & will be using again for my next purchase

Thank you Top Notch

26 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very bad service still not received the bed

Very poor communication between the store and the courier. Our bed was due to be delivered Friday 20th Feb 7-10pm got a call at 9pm to day the van broke down on m6 when the warehouse is in dewsbury?? Called the store several times they finally answered Monday afternoon and told delivery will now be Friday?? we had to plead for a delivery sooner as we are sleeping on the floor! As we disposed of our current bed the Friday the delivery was due. They gave us Wednesday 6-9 time slot and yet again a text message at 4pm to say the van has broken down! Neither the store or the courier are taking our calls. Absolutely shocked at the poor service. I trusted the reviews and pictures in the web and instagram and I feel duped !!!

25 de febrero de 2026
Opinión espontánea
Logotipo de TopNotch Furnishers

Respuesta de TopNotch Furnishers

We sincerely apologise for the experience you’ve had and completely understand how frustrating this situation must have been, especially after disposing of your previous bed and then having to wait for the delivery.

Unfortunately, on both occasions the courier company informed us that their delivery van had broken down, which caused the delays and last-minute cancellations. We completely understand how disappointing this must have been after you had already waited within the delivery time slots.

Please be assured that we have taken this matter seriously. Due to the poor level of service and communication from the courier company, we have now terminated our contract with them. This is not the level of service we expect for our customers.

Once again, we truly apologise for the inconvenience caused and appreciate your feedback.

Valorada con 5 estrellas sobre 5

I had a problem they've solved it well and with no probs

After a few email from top notch furniture I got my 50 pound refunded and 30 compression for my trouble I like when it's solved so easily and with prompt care and attention that you top notch ignore my other review you've solved the problem and I'll do business with yourselfs again top notch u really are top notch

20 de febrero de 2026
Opinión espontánea

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