I can honestly say that Top Player GG provides an outstanding service. Everything was handled professionally, quickly, and exactly as promised. The entire experience was smooth, reliable, and hass... Ver más
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Consulta las opiniones de los clientes
Delivery time says 72-96 hours, and as of 15th June, I am at 150 hours with nothing (a full week), and they didn't respond to any of my support tickets either. I placed my order on the 8th. I hav... Ver más
La empresa ha respondido
Currently 126 hours and counting... Still no game, ticket responses are horrendous, huge lack of help, non-existent help section, no contact number or live chat. I would personally avoid and never use... Ver más
La empresa ha respondido
Like other reviewers have stated, you’re not going to get the battle net gift in 96 hours…. But it didn’t take a week or 10 days either. We got ours at the 104 hour mark. Not bad but not ideal… this i... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
TopPlayer.gg is a specialized store for the secure sale of digital goods, gift cards, and Battle.net products, alongside the latest video game releases. Our commitment is to provide you with fast transactions, exceptional customer service, and maximum security in every delivery—so you only have to worry about playing.
Información de contacto
Estados Unidos
- topplayer.gg
2,6
Malo
29 opiniones
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Ha contestado el 85% de las opiniones negativas
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Outstanding Service & 100% Legit!
I can honestly say that Top Player GG provides an outstanding service. Everything was handled professionally, quickly, and exactly as promised. The entire experience was smooth, reliable, and hassle-free.
It’s refreshing to deal with a service that is legitimate, trustworthy, and delivers what they promise. Their communication and customer service were excellent from start to finish.
If you’re looking for a reliable service and want peace of mind knowing you’re dealing with a legit and professional company, I highly recommend Top Player GG. 💯🔥
12 de agosto de 2026
Opinión espontánea
Battle.net makes you wait 72h hours but…
Battle.net makes you wait 72h hours but for the price it is well worth it!
30 de julio de 2026
Opinión espontánea
Finally got my copy of Black Ops 7 for…
Finally got my copy of Black Ops 7 for $26. Took more than 72 hours because the website doesn't tell you to accept their automated bot friend requests to get the gifts for Activision gifts from Battle.net. (I declined, so it took longer)
Response time within 24 hours is pretty meh, definitely needs to work on their support a bit. So if you prefer to wait and get your game, then this is an okay service.
1 de julio de 2026
Opinión espontánea
i hope im not getting scammed
Hello,
I was really happy when I saw what you advertised - so I went and bought my self B07 delivery said up to 72h but on website said instant. I wasn't to happy with that but I figured the price I paid makes up for it. the friend requests came straight way and I've added them as per the instructions. 5 requests to be exact.
more than 72h have passed and more than 24h have passed since i opened a ticket (#6PZQ) no game, no reply no nothing.
30 de junio de 2026
Opinión espontánea
Good price but decent wait time
Battle net makes you wait 72 hours to receive a code which is annoying. Then i had to wait around 12 more before I got my code. But for £9 rather than spending £40 on a game its worth it
29 de junio de 2026
Opinión espontánea
I wanted to save a few dollars
I wanted to save a few dollars, but it ended up being more trouble than it was worth.
The purchase itself was instant, but the wait time was an eternity. I didn't receive the key and contacting support turned into another exhausting wait. I spent days chasing enough money for a game that should have taken minutes to deliver.
Save your sanity.
26 de junio de 2026
Opinión espontánea
Bought a battle net code for bo7
Bought a battle net code for bo7, the site told it was less than 24h delivery. Currently more than 24h with any message or sign of nothing. Asked about any update in a ticket and didnt get any answer either. Not the best service I would say since I dont have my game
25 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
Hello,
Games can be delivered 72h after being friends as stated in the instructions.
We are replying to all support tickets at TopPlayer.gg and marketplaces, we will reach yours soon if not already replied!
The TopPlayer Team
I'm sorry but why do I have to wait for…
I'm sorry but why do I have to wait for up to 10 days for a code? Delivery service is atrocious. The product should be instant. use an other service thats reputable please.
EDIT: Added friends like Topplayer said. Still haven't received it. The wait is agonizing.
23 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
Hello,
It's very likely that you did not accept the friend requests, please open a ticket in topplayer.gg or were you made the purchase!
The TopPlayer.gg Team
Currently 126 hours and counting..
Currently 126 hours and counting... Still no game, ticket responses are horrendous, huge lack of help, non-existent help section, no contact number or live chat. I would personally avoid and never use.
15 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
You are absolutely right to be upset. Our support infrastructure completely failed you during this backlog, and we don't blame you for being frustrated about the lack of live chat or a proper help section. We dropped the ball.
The good news is that we are manually clearing the final backed-up orders right this very minute. Your game is being sent to your account within the next hour. We are deeply sorry for leaving you in the dark for 126 hours, and we are working hard to fix our communication channels so this never happens again.
I bought New cod mw4 on 07.06.
I bought COD MW4 on June 7th and accepted the invitation on June 8th. I still haven't received what I purchased.
###UPDATE
I received my order, I think changing the rating to 3 stars would be fair.
8 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
Thank you for providing the exact dates. You did everything perfectly by accepting the friend request on June 8th, and the massive delay you experienced with your Call of Duty order is entirely our fault due to an unexpected bottleneck in our system.
We are dispatching the final delayed orders right now. Your copy of MW4 is being delivered to your Battle.net account within the hour. We sincerely apologize for the radio silence and the long wait. Enjoy the game!
I paid for nothing
I paid for a Diablo IV Lord of Hatred DLC. I paid on June 8th, and as of June 15th, still nothing. I accepted the Battlenet friendship on June 9th, but after days, still nothing. At this point, I'm wondering: is it a scam?
I've sent numerous emails to seek clarification, but I'm still waiting for a response to many.
Update:
It's Tuesday, June 16th, and since topplayer's response to the review, where you said I'd get the DLC within an hour, nothing has arrived yet. And it's been 8 hours. Let's see how much longer I have to wait...
9 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
I want to assure you right away: this is absolutely not a scam, your money is safe, and your Diablo IV DLC is being delivered as we speak.
We completely understand why our silence made you suspect the worst. We failed terribly at answering your emails while we were trying to fix a severe overload in our delivery queue. We are pushing the final orders out right this minute, so you will see the Lord of Hatred DLC in your account within the next hour. We are so sorry for the unnecessary stress we caused you.
Item NOT delivered
Delivery time says 72-96 hours, and as of 15th June, I am at 150 hours with nothing (a full week), and they didn't respond to any of my support tickets either. I placed my order on the 8th.
I have escalated the issue with Kinguin, and I hope they ditch this merchant as soon as they can based on the other reviews here.
The only "new staff" they are hiring is ChatGPT to respond on this website too which is frankly just insulting.
8 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
No bots or AI here, just a very stressed human team owning up to a massive logistical failure. You are completely right to be angry, and we don't blame you at all for escalating the issue with Kinguin. We failed to meet the 96-hour window, and we failed to answer your tickets when you needed help. We deserve the criticism.
We are manually clearing our backed-up Kinguin orders right this very minute. Your game is being delivered to your account within the hour. We are truly sorry for the awful experience, and we are taking your feedback to heart to ensure we never leave a customer hanging like this again.
Delivered with a “little delay”
They didn’t not deliver what I paid for in the window of 96 hours and no response from the support.
I would rate this seller with 0 but it’s not possibile.
AVOID.
EDIT: Surely they did their best to deliver even if I received my game in one week.
12 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
We are truly sorry for the unacceptable delay and the lack of communication. We completely understand why you feel this way.
Our delivery system was recently overwhelmed due to a sudden bottleneck of orders processing at the exact same time, which unfortunately pushed your delivery past the expected window. We want to assure you and anyone reading this that this is strictly a logistical delay. We never fail to deliver what was paid for.
Our support team is actively catching up on tickets right now. We will contact you directly on your ticket today to resolve your order immediately or issue a refund. Thank you for your patience.
The TopPlayer.gg Team
Delivery window missed, no product
Was promised a 72-96 hour delivery window. Currently 115 hours in, and no sign of progress.
Last night after the latest delivery time was missed I opened a ticket, no response to that yet either.
As others mentioned the FAQ, Help Center, ToS and several other parts of the website do not function. Opening a ticket works, but if delivery windows are being missed so consistently, a lot of negative reviews could be avoided by just communicating clearly.
I hope I'll be able to update this review once I actually receive the product, but even then this store could do with a lot of improvements.
EDIT:
I have now received the product as ordered. I honestly wouldn't have minded the wait if the seller was transparent about it before the purchase. A little transparency goes a long way.
11 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
First of all, you are completely right. Better communication from our end would have saved you a lot of frustration, and we sincerely apologize for leaving you in the dark.
To give you full transparency, we are currently experiencing a significant bottleneck. Alongside a high volume of new orders, a massive wave of older clients recently completed their prerequisites (like accepting friend requests), causing all their deliveries to trigger at the exact same time. This compounded our queue and pushed us past your 96-hour window.
Regarding the website: we are currently doing a major overhaul and structural upgrade of the platform, which is why the FAQ, ToS, and Help Center links are temporarily under construction.
We are actively working through our support tickets right now and will respond to yours shortly to get your order delivered. Thank you for your patience and for the highly constructive feedback.
The TopPlayer.gg Team
Currently been waiting 5 days for mine
Currently been waiting 5 days for mine. No communication from them at all. Looks like its time to through PayPal
Edit this has now been resolved it just took alot longer than they said. If they were honest with the turn arpund times this could be better
3 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
We deeply apologize for the radio silence and the extended 5-day wait. That is not the standard of communication we want to provide.
Thank you for updating your review to confirm you received your order. We hear your feedback loud and clear regarding our turnaround times, and we are updating our website to ensure future buyers have a completely transparent and realistic timeframe before they purchase.
We appreciate your patience and your honest feedback to help us do better.
The TopPlayer.gg Team
Like other reviewers have stated….
Like other reviewers have stated, you’re not going to get the battle net gift in 96 hours…. But it didn’t take a week or 10 days either. We got ours at the 104 hour mark. Not bad but not ideal… this isn’t a bird feeder ordered on Amazon where you don’t care if it comes tomorrow or in two weeks. It’s a highly anticipated purchase. I would highly suggest TopPlayer.gg update their communications to indicate their current backlog and state an average current delivery window above actual so as to set the bar low and if they come in sooner…. GREAT!!
5 de junio de 2026
Opinión espontánea
Respuesta de Topplayer
Hi MB,
Thank you for your honest review. You hit the nail on the head: buying a new game is exciting, and any delay past the expected window is frustrating. We are sorry that it took 104 hours to get your gift delivered.
We are taking your advice to heart and we are actively working on updating our delivery windows and customer communications to clearly state when we have a backlog. We are making the necessary changes to ensure we do exactly that.
Thank you for sticking with us and for helping TopPlayer.gg improve. Enjoy the game!
The TopPlayer.gg Team
Bad Service
It says: instant delivery but it takes ages.
Would definitely not recommend.
24 de mayo de 2026
Opinión espontánea
Respuesta de Topplayer
We completely understand your frustration and apologize for the confusion regarding the delivery time.
While most of our digital keys are delivered instantly, Battle.net game gifts are subject to Blizzard's strict platform security policies. Their system requires us to be friends on Battle.net for a mandatory 72 hours before it allows us to send any gift to your account. This is a platform restriction that unfortunately we cannot bypass.
Your order should now be successfully completed and delivered. We appreciate your patience during this mandatory waiting period and hope you enjoy the game!
The TopPlayer.gg Team
Same as others have reported
Same as others have reported, it not 96h wait time, its about one week or even longer in some cases, never again
5 de mayo de 2026
Opinión espontánea
Respuesta de Topplayer
Hello,
We deeply apologize for the delay with your order.
While our standard delivery window aims to be within 96 hours (accounting for the mandatory 72-hour platform security requirement once a friend request is accepted), a recent high volume of orders caused a significant bottleneck on our end. We know that waiting over a week is incredibly frustrating.
We are actively improving our infrastructure to handle high demand better and to communicate status updates more clearly to our buyers. Thank you for your feedback, it helps us improve.
The TopPlayer.gg Team
10 days no delivery
Its been 10 days and i still don't have my gift game. And its no sight my game on the horizon. Its terrible. Never again. No support respond, no any info.
6 de mayo de 2026
Opinión espontánea
Respuesta de Topplayer
Hello, sorry to hear that!
Please open a ticket at https://topplayer.gg/contact so we can assist you!
Working as intended
Working as intended, though i wish the 3 to 4 day were not a "suggestion" (it took 4-5 day), still good.
12 de mayo de 2026
Opinión espontánea
Respuesta de Topplayer
Thank you for your review!
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