I can honestly say that Top Player GG provides an outstanding service. Everything was handled professionally, quickly, and exactly as promised. The entire experience was smooth, reliable, and hass... Ver más
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Delivery time says 72-96 hours, and as of 15th June, I am at 150 hours with nothing (a full week), and they didn't respond to any of my support tickets either. I placed my order on the 8th. I hav... Ver más
La empresa ha respondido
Currently 126 hours and counting... Still no game, ticket responses are horrendous, huge lack of help, non-existent help section, no contact number or live chat. I would personally avoid and never use... Ver más
La empresa ha respondido
Like other reviewers have stated, you’re not going to get the battle net gift in 96 hours…. But it didn’t take a week or 10 days either. We got ours at the 104 hour mark. Not bad but not ideal… this i... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
TopPlayer.gg is a specialized store for the secure sale of digital goods, gift cards, and Battle.net products, alongside the latest video game releases. Our commitment is to provide you with fast transactions, exceptional customer service, and maximum security in every delivery—so you only have to worry about playing.
Información de contacto
Estados Unidos
- topplayer.gg
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Did not get the battle.net gift after…
Did not get the battle.net gift after 96H
Ordered on May 5.
Website FAQ link dont Work
Website Contact Us link not working either
1/5
Edit:
I got the key on may 10

Respuesta de Topplayer
Poor customer support
Well, the product was received, however... not great service. Easily the most disappointed I've been with a grey market site.
I acknowledge there's a 72h wait for Battlenet products - understandable, you can't bypass that. However, they did not deliver the product at the 72h mark. They didn't deliver it at 96 hours, either. It's only 5 days after ordering that I received it. And reading these reviews, this seems to be pretty common. If you can't deliver on time, don't advertise yourselves as "72h-96h" when it more often than not seems to be much longer than that! And yes yes high volume but I'm afraid I can't see that as anything other than a copout excuse. I asked for an update after 80 hours and they said I'd get it within the next 12 hours - but I didn't get it then either.
If you do buy from them you should seriously consider doing it from a 3rd party site as I don't know how much I'd trust this seller for a refund if needed. You should also weigh in how much you're saving, if it's just like 5-10 bucks... is it worth it to you to wait a week? For me, unlikely I purchase here again..

Respuesta de Topplayer
never again
never again using this site to buy anyting!! year on buying online no problems till now dont buy here

Respuesta de Topplayer
Waited more then 100 hours no response
1 Star: Waited more then 100 hours no response, product not delivered this is just a scam, avoid do not buy from topplayer
Edit:
I will give them 3 stars coz they finally delivered the product but it took around 130 hours instead of 72.

Respuesta de Topplayer
Like others said
Like everyone said, paid on 29 april, still nothing after more than 100h of friend list on Battle. And that is a HUGE problem if the strenght of your site is based on FAST responses and FAST distribution time, like you claim in every single mail and site you appear, even in your tickets. The customer service is near to non-existent, and the site is falling down to pieces. Dunno if trustworthy or not, will udate then.
Edit: After more than 100 Hours, product received, so ill update to 3 stars, but man, the lack of communication is a CRUCIAL matter, and you need to communicate in case of delays, these kind of things happens but you need to be faster expecially if you make the speed your trademark

Respuesta de Topplayer
Delayed response, otherwise fine.
Paid on 29th of April, did not receive anything after 72 hours. I got through the instruction and added the required friends. But now, nothing happens.
Update: Received an information here, that there's a delay of one day. Later, I got the product without any issues. I'd consider the interaction average, which may be due to the third party involved.

Respuesta de Topplayer
AVOID LIKE THE PLAGUE
Pathetic delivery system (AVOID LIKE THE PLAGUE)

Respuesta de Topplayer
game arrived on time after the 72 hours…
game arrived on time after the 72 hours for battlenet would buy again any time with other games, it was worth the wait to get the game cheaper.

Respuesta de Topplayer
Webseite funktioniert nicht
Webseite funktioniert nicht, Einloggen nicht möglich

Respuesta de Topplayer
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