Professional experience from start to finish,the work was completed to a high standard and I couldn't be happier. The Ironwood Stove is amazing too. James,Adam and Paul were great to deal with.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Ver más
Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Ver más
La empresa ha respondido
Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Ver más
Información sobre la empresa
- Tienda de hogar a leños
- Café
- Proveedor de leña
- Tienda de parrillas
- Tienda de jacuzzi
- Tienda de estufas a leña
Escrito por la empresa
Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...
Información de contacto
Unit 42, Vale Business Park, CF71 7PF, Llandow, Reino Unido
- 01446771567
- info@topstak.co.uk
- topstak.co.uk
4,8
Excelente
254 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Terrible service instore
Did most of the homework via the website but still wanted to see the fire pit for myself instore…….got there 1.45 last Friday and no one around to ask for service, eventually saw a bell to press and a man came from office. Possibly the worst service I’ve ever had from anywhere, I was problay not spending enough…. ….couldn’t really answer our questions but more importantly didn’t seem bothered. We amazingly still purchased the fire pit as it was for Father’s Day but would I recommend this place ……well if you don’t want personal service but are confident on what you want to purchase then good luck
16 de junio de 2023
Opinión espontánea
Respuesta de Topstak
Hi Helen.
I apologise it has taken me this long to come back to you as we have been investigating your concerns further.
As a family run business this is certainly not the level of service we expect from our sales team as we at Topstak do pride ourselves on offering the best level of customer service.
Please rest assured your feedback has been raised with the relevant members of staff and taken on board to ensure this does not happen again.
Many thanks for taking the time to bring this to our attention.
Great service and information
12 de junio de 2023
Respuesta de Topstak
Thank you for taking the time to leave us a review - we really do appreciate your feedback
Delivered on time and we’ll packed
25 de mayo de 2023
Respuesta de Topstak
Thank you for taking the time to leave us this great feedback!
Respuesta de Topstak
Thank you for your 5 star review.
We appreciate you taking the time to leave us your feedback
Great service
The items were delivered on time and they were exactly what I had wanted also the communication from topstak was good.
1 de junio de 2023
Respuesta de Topstak
Thank you for the 5 star review!
We really do appreciate you taking the time to leave us this wonderful feedback
Excellent service when I had an issue…
Excellent service when I had an issue with the order
Someone on the phone to easily speak to and resolve in 10 minutes
Great price too
10 de mayo de 2023
Respuesta de Topstak
Thank you for your 5 star review Mr Turner.
Great to hear the issue with your order was resolved quickly.
Respuesta de Topstak
Thank you for your 5 star review!
We really do appreciate you taking the time to leave us feedback
Good communication and delivery
Good communication and delivery, the placemats were lovely. So very satisfactory.
3 de mayo de 2023
Respuesta de Topstak
Thank you for your fantastic 5 star review.
We hope you enjoy your purchase
Respuesta de Topstak
Thank you for the 5 star review!
We hope you enjoy your purchase
Ordered online picked date of delivery…
Ordered online picked date of delivery couldn’t fault this company excellent experience would highly recommend to anyone
1 de mayo de 2023
Respuesta de Topstak
Thank you so much for your 5 star review!
The delivery date selection is a new function we have added to our website and it is great to have such positive feedback on it!
Brilliant
Brilliant, friendly, no fuss,excellent communication. Delivery was on time and helpful. I will definitely order from Topstak again
1 de mayo de 2023
Respuesta de Topstak
Thank you for your 5 star review.
We are so pleased you have had a great experience and if you do need anything else please do not hesitate to get in contact.
Respuesta de Topstak
Thank you for your 5 star review!
We hope you enjoy your Kamado Joe and fingers crossed for some sunny weather too!
Customer care brilliant will be buying…
Customer care brilliant will be buying from them again
26 de abril de 2023
Respuesta de Topstak
Hi Mark. Thank you so much for your great review! We are so pleased you have had a great customer experience with us.
Great communication with the driver
Great communication with the driver - he had fun finding us but all good 👍🏻
24 de abril de 2023
Respuesta de Topstak
Thank you for your 5 star review. We really appreciate your feedback!
Delighted with purchase and delivery .
11 de abril de 2023
Respuesta de Topstak
Thank you for this great review! We really appreciate your feedback
I’ve used Topstak twice now and each…
I’ve used Topstak twice now and each order has been delivered on time with no issues. Will use them again without hesitation.
29 de marzo de 2023
Respuesta de Topstak
Hi Matthew, thank you for the great review and of course for choosing Topstak again, it really is appreciated!
Friendly staff and fast delivery at a…
Friendly staff and fast delivery at a great price.. Thank you!
30 de marzo de 2023
Respuesta de Topstak
Thank you for the great review Trevor, we hope you enjoy your purchase and are always on hand should you need anything else.
Fire irons
The set of fire irons arrived early. They look very good and were a good price
28 de marzo de 2023
Respuesta de Topstak
Thank you for your lovely review, it really is appreciated. If we can be any further assistance in future please do not hesitate to get in contact.
Respuesta de Topstak
Thank you for your order and review Debra!
Very much appreciated
Respuesta de Topstak
Hi Michael, thank you for the great review! If we can be any further help in the future please don't hesitate to get in touch
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.