Total Tiles Opiniones 

1645
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Ver más

Valorada con 5 estrellas sobre 5

The website was very easy to navigate. I was able to find what i was looking for very easily. The price as well as the postage were very reasonable. The communication from the seller regarding my... Ver más

Valorada con 5 estrellas sobre 5

Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer... Ver más

Información sobre la empresa

  1. Tienda de azulejos y baldosas
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de pisos
  5. Tienda para la reforma del hogar

Sobre Total Tiles

Escrito por la empresa

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 28% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(1645)

131 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very pleased

Very pleased with my purchase 😀

7 de abril de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Thankyou for your review, we hope your project is coming along beautifully.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

First rate

First rate, After calling about a seemingly discontinued tile Jack spent half a day searching and called be back to tell me he had found them - top service - highly reccommended

17 de abril de 2026
Opinión espontánea
Logotipo de Total Tiles

Respuesta de Total Tiles

Thankyou so much for taking the time to share your review - it is greatly appreciated and we will be sure to pass your lovely comment on to Jack.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Fantastic Service from Start to Finish

There was great deal of choice and the products provided good value for money. Delivery was extremely fast and all products arrived packed very well with no issues at all - Fantastic service - really pleased

6 de abril de 2026
Valorada con 1 estrellas sobre 5

Disgraceful delivery service and shocking redelivery charges

Absolutely disgraceful delivery service.

This has to be one of the worst delivery experiences I have had. They do not even provide a simple 2-hour delivery window, which is completely unreasonable. People have jobs and cannot sit at home all day waiting blindly for a driver.
If you miss the delivery or nobody is home, they then charge an outrageous £70 redelivery fee, which feels like daylight robbery. What makes it even worse is that after paying this extra charge, the service still remains useless.
I had already paid for redelivery and then spent more than 3 hours waiting for someone to come back to me with even a rough delivery time, and still got no proper answer. So after taking another £70 from me, they still expected me to waste an entire working day waiting around with no communication, no timeslot, and no respect for the customer.
This delivery system is outdated, badly managed, and frankly unacceptable in this day and age. Charging customers premium money for such a poor, chaotic, and unprofessional service is an absolute disgrace.
I would strongly advise others to think twice before ordering if delivery is involved, because the lack of communication and the ridiculous extra charges are beyond frustrating.

30 de marzo de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Dear Anatolie,

We are so sorry to hear about your delivery experience. We completely understand your frustration and apologise for the inconvenience caused.

To clarify, at the point of purchase you are able to select a preferred delivery date from the available options. However, we are unable to confirm a specific delivery time in advance.

For customers who do require a more specific estimated delivery time, we encourage you to reach out to our customer service team on the day, who will do their best to provide a more accurate update. We are sorry that on this occasion this did not happen, this is not the experience we want for our customers.

We appreciate you taking the time to share your feedback as it helps us to improve. We hope to have the opportunity to welcome you back as a customer in the future.

Kind Regards
Michelle

Valorada con 5 estrellas sobre 5

Excellent communication

Excellent communication, and the tiles were amazingly well wrapped on a small pallet - perfect!

6 de abril de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Hi Philip,

Thankyou so much for your review and kind feedback - we are pleased to hear of your positive experience with Total Tiles.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Nice range, good delivery

Nice range of tiles. Very pleased with the quality of the tile I selected. Delivered as planned.

1 de abril de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Thankyou for your review, we really appreciate you taking the time, we hope your project has gone well.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with, had an issue with delivery which was out of their control but they kept me informed and updated me regularly. Packaging was amazing too. The only breakages were my OHs fault because he was rolling the bubble wrap off - top tip, cut through the bubble wrap - would use again if the need arose.

24 de marzo de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Hi Mezza,

Thankyou so much for your review, we really appreciate you taking the time - your feedback means a great deal to us.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Half the price of Topps tiles with very…

Half the price of Topps tiles with very fast service

28 de marzo de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Hi Steve,

Thank you so much for acknowledging our prices, we work incredibly hard to keep our costs as competitive as possible, so it is always wonderful to hear when that is noticed and appreciated.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Great product

Great product, excellent service and genuinely helpful staff.

28 de marzo de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Hi Dave,

Thankyou for your positive review, we really appreciate you taking the time to share your experience with Total Tiles, it means a great deal to us and we hope to assist you again soon.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Absolutely thrilled to bits with the…

Absolutely thrilled to bits with the tiles I ordered, because they were old sizes I had to replace. I could not get the size I needed anymore , but found them on total tiles.. delivered quickly and well wrapped and protected, definitely would recommend company

2 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order delivered on time

Order delivered on time, a few broken tiles but customer services were willing to help and send me replacement - that's what you would expect from a top class online service. Would definitely use again.

17 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional customer service

Jon was exceptionally helpful in every aspect of ordering and giving me advice.
I was left with ordering Tiles and had no idea what I was doing so Jon guided me through the process. Cannot rate this company highly enough. Will definitely use again.
Many thanks.

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best thing about this company is…

The best thing about this company is their customer service, it is brilliant. They go over and above to make sure you are happy with your order and phone you if they think there are any issues. Very rare these days! Thanks Total Tiles!

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good old fashioned service

We had been trying to find some particular tiles which all suppliers including TT listed as 'out of stock'. We sent an enquiry on the off chance, they found some for us and they were delivered a few days later. The service was prompt, polite and efficient and the price was right. We will use them again.

14 de enero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más