I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Ver más
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Consulta las opiniones de los clientes
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Ver más
The website was very easy to navigate. I was able to find what i was looking for very easily. The price as well as the postage were very reasonable. The communication from the seller regarding my... Ver más
Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer... Ver más
Información sobre la empresa
- Tienda de azulejos y baldosas
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de pisos
- Tienda para la reforma del hogar
Sobre Total Tiles
Escrito por la empresa
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Información de contacto
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,6
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 25% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Yeah very happy with tiles
Yeah very happy with tiles , service and Delivery
Just got to get them on walls now
17 de mayo de 2025
Respuesta de Total Tiles
Good Morning,
We're thrilled to hear you're happy with the tiles, service, and delivery. We wish you the best with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Was unable to supply 2 sets of tiles…
Was unable to supply 2 sets of tiles advertised on the website as well as confirmed over phone Very disappointing!
6 de mayo de 2025
Respuesta de Total Tiles
Good afternoon,
Thank you for taking the time to review us.
I am sorry to hear of the issues you have faced with your order. Unfortunately, the tiles were discontinued.
If you would like to look at alternatives, please feel free to give us a call and we will be happy to help.
Kind regards,
Carla Theophilus
Respuesta de Total Tiles
Good Morning,
We appreciate your kind words and are glad to hear you had a positive experience. Thank you for choosing to shop with Tile Superstore, we hope to see you shop with us again soon.
Kind regards
Lisa
Professional Service
I ordered a sample for a customer. It arrived promptly and well packaged.
A professional service.
12 de mayo de 2025
Respuesta de Total Tiles
Good Morning,
Thank you for your kind review. We're thrilled to hear that your sample arrived promptly and in good condition. We strive to provide a professional and efficient service, and we're glad that you found our experience positive. We look forward to seeing you shop with us again soon.
Kind regards
Lisa
Exceptional Customer Service – Thank You, Rachel!
I would like to express my heartfelt thanks to Rachel, who works for this company.
As someone with absolutely no experience in renovations, I was lucky enough to be guided by someone who went above and beyond standard customer service.
Rachel helped me choose the right tiles, advised on the best grout, and made sure I had everything else I needed to complete the job — always with kindness, patience, and incredible professionalism.
Thanks to her support, I made confident decisions, and the final result exceeded all my expectations.
Rachel, you're a true gem — thank you so much for your outstanding help!
6 de febrero de 2025
Opinión espontánea
Good amount of choice and prices
Good amount of choice and prices. Very quick delivery, we are very happy with our tiles (although they have not been installed yet)
30 de abril de 2025
Respuesta de Total Tiles
Good Morning,
It's great to hear you're happy with the selection, pricing, and speedy delivery. We wish you all the best with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Respuesta de Total Tiles
Good Morning,
We appreciate your kind review and are thrilled to hear that your recent order arrived on time and in excellent condition. We wish you well with your project and hope to see you shop with us again soon.
Kind regards
Lisa
prompt delivery
6 de mayo de 2025
Respuesta de Total Tiles
Good Morning,
Thank you for your kind review. We are pleased to hear your order arrived quickly. We wish you well with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Speedy delivery
Speedy delivery, really helpful staff on the phone. Would definitely buy again.
28 de abril de 2025
Respuesta de Total Tiles
Good Morning,
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad our team was able to assist you. We hope to see you shop with us again in the future.
Kind regards
Lisa
Super fast delivery.
Super fast delivery.. Great items with little wastage.. Looks lovely
4 de mayo de 2025
Respuesta de Total Tiles
Good Morning,
Thank you for your kind words. We're thrilled to hear you were happy with the speed of delivery and the quality of our products. We strive to provide a positive experience for all our customers, and your feedback is truly appreciated.
Kind regards
Lisa
QUICK DELIVERY
30 de abril de 2025
Respuesta de Total Tiles
Good Morning,
Thank you for your kind review. We are pleased to hear your delivery arrived promptly. We wish you well with your project and hope to see you again in the future.
Kind regards
Lisa
Excellent Service and Perfect Tile Match
I was looking for tiles to match the existing ones in a new-build property, and Tile Superstore exceeded my expectations. Not only did they have the exact tiles I needed, but the ordering process was also smooth and straightforward. The tiles arrived promptly, were very well packaged, and in perfect condition. The quality was spot-on, and the match was flawless. Overall, a trustworthy company that delivers on its promises. I wouldn’t hesitate to use them again or recommend them to others.
10 de abril de 2025
Opinión espontánea
Respuesta de Total Tiles
Good Morning,
Thank you for your kind words and positive review. We're thrilled to hear that you had such a positive experience with us. We strive to provide our customers with a seamless and enjoyable experience, from finding the perfect tiles to receiving them safely and securely. We appreciate your recommendation and hope to see you shop with us again in the future.
Kind regards
Lisa
Respuesta de Total Tiles
Good Morning,
We're glad to hear you had a positive experience. We appreciate your feedback and will continue to strive for excellent service. Thank you for choosing Tile Superstore.
Kind regards
Lisa
Easy to use website i did speak to a…
Easy to use website i did speak to a member of staff who was extremely helpful anc friendly, great prices on good products
29 de abril de 2025
Respuesta de Total Tiles
Good Morning,
Thank you for your kind review. We're thrilled to hear you found our website easy to use and that you had a positive experience with our staff. We strive to provide excellent customer service and are happy to know we met your expectations. We wish you well with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Respuesta de Total Tiles
Good Morning,
We appreciate your kind words and are thrilled you enjoyed your experience. We look forward to seeing you shop with us again soon.
Kind regards
Lisa
Respuesta de Total Tiles
Good Morning,
It's great to hear that you were happy with your recent purchase. We appreciate your kind words and feedback. We wish you well with your project.
Kind regards
Lisa
Ordered a sample which came the next…
Ordered a sample which came the next day and proceeded to make my order . This also came next day . The guy on the phone was really helpful making sure we had the right adhesive but we have a tiler who was providing that. All in all a good experience.
22 de abril de 2025
Respuesta de Total Tiles
Good Morning,
We appreciate you taking the time to share your positive experience. We're pleased to hear that you received your sample and order so quickly, and that our team was able to provide helpful advice. We strive to offer excellent customer service and are glad you found our process to be efficient and easy. We wish you well with your project and hope to see you shop with us again soon.
Kind regards
Lisa
Respuesta de Total Tiles
Good Morning,
Thank you for your kind review. It's great to hear that you had a positive experience with our ordering process, pricing, and delivery. We appreciate your business and hope you'll continue to shop with us in the future.
Kind regards
Lisa
Super quick service
Super quick service, seamless delivery and the tiles are exactly as described. Not laid them yet but can’t wait to see them done
28 de abril de 2025
Respuesta de Total Tiles
Good Morning,
Thank you for your kind review. We're thrilled to hear you had a positive experience with our service and that you're happy with your purchase. We wish you well with your project and hope to see you shop with us again in the future.
Kind regards
Lisa
Respuesta de Total Tiles
Good Morning,
We're so glad to hear you had a positive experience! We strive to provide excellent service and appreciate your kind words. We wish you well with your project and hope to see you shop with us again.
Kind regards
Lisa
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