toucanBox Opiniones 

4343
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

My * loves Toucan box, I've been a subcriber for quite some time. My eldist used to look forward to receiving their monthly box as well until they became a teenager. Sad to read from an email sent fro... Ver más

Valorada con 5 estrellas sobre 5

Their customer service is spot on and the boxes have been fantastic fun for our five year old. The build activities and accompany magazine are great and we've all loved doing them together as a fam... Ver más

Valorada con 5 estrellas sobre 5

We've had Toucan Box delivered for two years now and my son continues to love the crafts. He regularly asks "do we have a new Toucan Box?" The crafts are age appropriate and creative. I definitely rec... Ver más

Valorada con 5 estrellas sobre 5

These boxes have been exceptional for our 3 and 6 year olds. I've been subscribing for 2 or 3 years and every box is different with nothing repeated for the whole time. They've led the children to go... Ver más

Información sobre la empresa

  1. Artes manuales

Escrito por la empresa

A flexible subscription encouraging crafting, creativity and learning in children aged 3-8


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

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2 estrellas
1 estrella

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4,6

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Valorada con 5 estrellas sobre 5

Great and fun crafts for kids!

We absolutely love our Toucan Box subscription. We initially subscribed during lockdown in 2020 and have enjoyed every delivery. Loads of fun and really creative ideas every month.

28 de agosto de 2024
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Valorada con 5 estrellas sobre 5

Lovely boxes

Lovely boxes. My granddaughter has enjoyed them for years. Nothing is duplicated and I like how you can choose the crafts you want to receive. The bigger box that is available to order at certain times is a great idea. Great as a Christmas or Birthday present.

28 de agosto de 2024
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Valorada con 5 estrellas sobre 5

Excellent, convenient arts and crafts

Excellent company, brilliant for arty ideas with my child. Great for the annual subscription, every month just having the activities drop onto the door mat is so convenient.

27 de agosto de 2024
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Valorada con 5 estrellas sobre 5

Both of my children have had toucan box…

Both of my children have had toucan box from a young age for many years. Sadly they have now outgrown it! As a parent I’ve loved watching my children have fun and getting to join in on their craft activities. Lots of lovely memories that I’ll treasure. It’s really helped them to develop an interest in art and all things creative! I would recommend for any tiny budding artists :-)

27 de agosto de 2024
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Valorada con 5 estrellas sobre 5

Great product and customer service

Great product and customer service! Has kept my 5/6 year old entertained for 18 months with all sorts of different crafts and she loves getting a package in the post!

27 de agosto de 2024
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Valorada con 5 estrellas sobre 5

The best gift for artists

Originally purchased a subscription for a Christmas gift but my little girl loved them so much we renewed for a second year. She asks every month when her box will arrive. These are top quality materials and we have never had anything missing.

18 de diciembre de 2023
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Valorada con 5 estrellas sobre 5

My nephew loves these boxes and gets so…

My nephew loves these boxes and gets so excited when they arrive every month! Customer service is also great - Very responsive and helpful to a query I had about a payment.

26 de agosto de 2024
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We are so glad to hear that our boxes have been enjoyable for your family!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Small problem resolved the same day.

I have been purchasing Toucan Boxes for two of my granddaughter’s for some years now. They have always been pleased with the options they received as the Box is always age appropriate.
I had a small issue with payment last week which necessitated me contacting the Customer Service who resolved the issue the same day with no problem. Really efficient!

15 de agosto de 2024
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Thank you for your feedback!

We are thrilled to hear that our boxes have been enjoyable for your family.

We appreciate you taking the time to share your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

My son has loved getting these boxes…

My son has loved getting these boxes for going on 3 years!

21 de agosto de 2024
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Thank you for your feedback!

We are thrilled to hear that our boxes have been enjoyable for your family.

We appreciate you taking the time to share your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Very kind and helpful staff

I had an issue getting into my account after subscribing too toucan box! I emailed the team and a very kind team got back to me within 24 hours and sorted the account out for me! Now I am into my account and everything is perfect! We can’t wait for our first toucan box to arrive!

21 de agosto de 2024
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Thank you for your feedback!

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toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

I’ve had 2 subscriptions with ToucanBox…

I’ve had 2 subscriptions with ToucanBox and both my daughter and niece have loved them, the variety of crafts have been amazing and educational and the special editions at Easter, Halloween and Christmas make the holidays even more special. Would highly recommend

20 de agosto de 2024
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Thank you for your feedback!

We are thrilled to hear that our boxes have been enjoyable for your family.

We appreciate you taking the time to share your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

We absolutely love these boxes

We absolutely love these boxes! Well worth the cost, really easy to follow, and hours of fun once created

19 de agosto de 2024
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Thank you for your feedback!

We are thrilled to hear that our boxes have been enjoyable for your family.

We appreciate you taking the time to share your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Fantastic craft boxes!

I've used toucan boxes for my 3 children for several years. They've had so much fun with them. The instructions are easy to follow and the boxes have everything you need. The little magazine/activity book is great too. I love how the boxes match the seasons and special events through the year. Especially useful during school holidays! They're always excited to see them arriving in the post 😊

14 de agosto de 2024
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Hi, Z.!

We are so glad that you and your children have loved our boxes!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Toucan has been a fantastic resource as…

Toucan has been a fantastic resource as a part of my daughter’s Home Education. It’s been wonderful seeing her confidence grow as she undertakes the creative tasks sent in each box. The contents have always been of good quality and exciting for my daughter to make. The customer service I’ve received along the way has been fantastic- thank you Toucan!

14 de agosto de 2024
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Hi, MRS!

We are delighted to hear that both you and your daughter have enjoyed our crafts!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 1 estrellas sobre 5

Entrapment

Despite the website suggesting no commitment you get trapped in a 12 month “subscription”.
They will not let you cancel despite never agreeing to 12 month plan in the first place.
Do not order a box!

14 de agosto de 2024
Opinión espontánea
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Hi, Tracey!

Thank you for your feedback!

We have sent you an email with a solution to address your complaint. Please, check your inbox for further details.

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Very good quality crafts that come with…

Very good quality crafts that come with easy to follow instructions for little ones. My son especially enjoys showing off his creations to his friends and teachers in school.Comes with all the supplies and instructions so your child can get on with the activity independently.

13 de agosto de 2024
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Hi, Fatima!

We are delighted to hear that both you and your child enjoy our crafts!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Making crafts really entertained and made my children happy.

I started this subscription when my daughter was four years old, I was very satisfied with the quality of the product, and my daughter enjoyed the variety of crafts, she was very happy when she read her name on the delivered package. I ordered this product for both of my kids for the Christmas holidays and they really had fun and enjoyed making seasonal crafts.

12 de agosto de 2024
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Hi, Fatima!

We are delighted to hear that both you and your children enjoyed our crafts!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, a wonderful company with very creative and ingenious activities for kids to do. I really recommend - my little one always enjoys the activities.

12 de agosto de 2024
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Hi, Laura!

We're so glad that you and your little one enjoys our boxes!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product! My two sons have loved this over the years. It makes rainy days so much easier and the quality of the products is really high. It’s much better than the money you might spend on a toy as you get the experience along with it. We really have loved this in our house.

9 de agosto de 2024
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Hi, Ellie!

We're so glad that you and your children have loved our boxes!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Loved this subscription for my toddler

Had the 2 crafts per month subscription for my daughter from age 1.5 till almost 4. She really enjoyed it we only cancelled as it was getting a bit repetitive and had completed some of the crafts a few times by this point. Not sure why there’s negative reviews about cancelling as I got a response within an hour. The first time I went to cancel it they actually offered my a few months with the subscription half price which I accepted but now cancelling to have a break from it. Would re order in a year or so for my youngest child and the oldest to then get it again so it’s less ‘same-y’. Decent materials each time, some wooden and still displayed years on. Nice to make and give as birthday or Xmas gifts to family and friends too which we did with some at times. Overall really fun and engaging for kids!

9 de agosto de 2024
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Respuesta de toucanBox

Hi, Rachael!

Thank you for taking the time to share your experience with us.

We truly appreciate it!

toucanBox Customer Experience

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