toucanBox Opiniones 

4343
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

My * loves Toucan box, I've been a subcriber for quite some time. My eldist used to look forward to receiving their monthly box as well until they became a teenager. Sad to read from an email sent fro... Ver más

Valorada con 5 estrellas sobre 5

Their customer service is spot on and the boxes have been fantastic fun for our five year old. The build activities and accompany magazine are great and we've all loved doing them together as a fam... Ver más

Valorada con 5 estrellas sobre 5

We've had Toucan Box delivered for two years now and my son continues to love the crafts. He regularly asks "do we have a new Toucan Box?" The crafts are age appropriate and creative. I definitely rec... Ver más

Valorada con 5 estrellas sobre 5

These boxes have been exceptional for our 3 and 6 year olds. I've been subscribing for 2 or 3 years and every box is different with nothing repeated for the whole time. They've led the children to go... Ver más

Información sobre la empresa

  1. Artes manuales

Escrito por la empresa

A flexible subscription encouraging crafting, creativity and learning in children aged 3-8


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

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(4343)

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Valorada con 5 estrellas sobre 5

Toucan box

Our two grandchildren (3&5) have so enjoyed the toucan box crafts over the past three years and staff are always helpful with any queries.

5 de agosto de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Sandygardening!

We are delighted to hear that your grandchildren have enjoyed our crafts!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Alles top!

Schöne Bastelsets mit schönen neuen Ideen und vollständigen Sets und sehr guter Service

7 de agosto de 2024
Opinión espontánea
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Respuesta de toucanBox

Hallo Irena!

Wir sind wirklich dankbar und freuen uns, dass Sie sich die Zeit genommen haben, diese großartige Bewertung mit uns zu teilen!

toucanBox Kundenerfahrung

Valorada con 5 estrellas sobre 5

great fun, excellent customer service.

The boxes are great fun and my son just loves that he can get on with it on his own and create his own little projects. Recently we misplaced some instructions, contacted them and they sent a pdf replacement the same day. Brilliant customer service.

4 de agosto de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi Josef!

Thank you for the review! We are grateful for your kind words and are pleased to know that our product and service has exceeded your expectations. Thank you for choosing us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Grandads monthly gift

As a grandad it was an easy Christmas present knowing that the activities are appropriate, educational and fun. Also the delight of getting something through the post from grandad each month is special

3 de agosto de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Joseph!

Thanks for sharing your experience with us! We truly appreciate it!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Been getting toucan crafts for few…

Been getting toucan crafts for few years now for my grandson the crafts are of very high quality & great customer services, I've had to pause my subscription twice now due to financial difficulty, they have been extremely supportive & answer queries very quickly can't recommend them enough.

1 de agosto de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Jane!

Thank you for taking the time to share your experience with us!

We truly appreciate it!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Toucan creativity

I have been buying Toucan crafts for many years for my granddaughter who is autistic & finds concentration hard. We have always loved the craft boxes and she has always been pleased with the results. The high quality & comprehensive nature of the materials provided and the careful instructions add to the creativity and ingenuity of the crafts. Thankyou Toucan!

1 de agosto de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Mrs Horton!

We're so glad you and your granddaughter have enjoyed our boxes!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Beautiful crafts and very engaging and…

Beautiful crafts and very engaging and interesting. In addition to the beautifully packaged craft materials, there's also a magazine which is quite engaging in itself and gives other ideas for additional crafts. I highly recommend these for younger kids; guaranteed to keep them entertained. Their customer service is also excellent. Whenever I've needed to contact them they've always been very responsive either through WhatsApp or email. Keep it up!

25 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi Elaine!

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product and service has exceeded your expectations. Thank you for choosing us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Prompt response to my email

Prompt response to my email. Answered my question in a clear and helpful manner.

21 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi Sheila!

Thank you for taking the time to share your experience with us! We appreciate it!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Excellent company

This company is amazing. Our grandaughter loved the boxes and was always delighted with her creations, right from when she was a toddler. Also, the customer service is excellent. Many thanks.

24 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi Lesley!

Thank you for the review! We are grateful for your kind words and are pleased to know that our product and service has exceeded your expectations. Thank you for choosing us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Really great idea for kids

Really great idea for kids. Beautifully packaged and fun crafts, always themed and keep my LG interested. She loves the surprise each month. Would definitely recommend.
Customer service is also excellent

24 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi!

Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always striving to improve.

toucanBox Customer Experience

Valorada con 4 estrellas sobre 5

Fun, Engaging and confidence boosting crafting!

My child has enjoyed the boxes received over the years. Though I have found the quality has varied, dependent on the task; overall it has been a really enjoyable subscription. The personalised box, and the fridge magnets were always a big hit! Overall, a good service over the years, though as others have stated the website and cancellation process could be made easier. Overall, I would highly recommend for younger children, to help them gain independence when crafting - a Toucan box has certainly saved us from boredom on a rainy afternoon or two!

23 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi!

Thank you for the review and also for the feedback! We loved being of service to you and hope we can assist you again someday!

toucanbox Customer Experience

Valorada con 5 estrellas sobre 5

My son is giddy with excitement when…

My son is giddy with excitement when his toucanbox arrives. He loves the two crafts and the packed magazine with activities, recipes and puzzles.

1 de mayo de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Gina!

We're so glad your son loves our boxes!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

My daughter loved receiving the Toucan…

My daughter loved receiving the Toucan box every month. They were always full of creatively thought out crafts with easy to follow instructions. Whenever there were any issues (which was rare), they were always very quick to reply and find a solution. I would definitely recommend it.

22 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi Marie!

Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always striving to improve.

toucanBox Customer Experience

Valorada con 1 estrellas sobre 5

Ordered a 12 month plan for a box and…

Ordered a 12 month plan for a box and its almost impossible to cancel this subscription. I think its on purpose when u see all the other negative comments. Tried email,whats app etc.

18 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi Christian,

Thank you for reaching out with your concerns. We've sent you a request so we can better understand what happened.

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Excellent customer service

The Toucan box customer service team responded quickly and positively to my request for assistance. Over the 4 years I have been subscribing to their service I have never had any complaint. Their service level has been excellent.

18 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi Graham!

We’re really grateful and appreciate you taking the time to share this great review with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, they go that extra mile to help and a lovely activity/craft for the children. Adds that extra excitement of being delivered just for them.

15 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Remi!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Help with creativity and variety of motor skills.

I have been with Toucan for about 7 years now. The items they send have been so relevant to my child's development. It has made her more creative and with being home schooled, she doesn't miss out on any occasion throughout the year. Now that I have my son to join her, I am happy to add him to the subscription, so that they get creative together. It helps with their motor skills and supports children with creativity which then contributed to them being open minded individuals.

15 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Tutu!

We are delighted to hear that both you and your child enjoy our crafts!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

My Granddaughter loves her Toucan Box …

My Granddaughter loves her Toucan Box and looks forward to its delivery

Its a great present that last throughout the year

15 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Andrew!

We're so glad your granddaughter loves our boxes!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Good quality

Interesting, good quality crafts.

10 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi, Davina!

We're so glad you enjoy our boxes!

Thanks for sharing your experience with us!

toucanBox Customer Experience

Valorada con 5 estrellas sobre 5

Brill customer service

Great customer service. Fantastic product enjoyed by my 2.5 year old.

12 de julio de 2024
Opinión espontánea
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Respuesta de toucanBox

Hi Millie!

We’re really grateful and appreciate you taking the time to share this great review with us!

toucanBox

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