Tourhelp Opiniones 

514
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Aria was so helpful with booking our family trip. Any questions were answered quickly and efficiently. She even went the extra mile for us when I put an extra request to her. Will definitely use Ar... Ver más

Valorada con 5 estrellas sobre 5

Booked Disney Paris with a fabulous fella called Alan could not have been easier , and done us a great deal .will definitely use this company again I just hope it's Alan that answers my call😘

Valorada con 5 estrellas sobre 5

I contacted tourhelp online for Disneyland holiday for a family of 5. I got speaking to Aria Bennet. She was absolutely fantastic. Very patient s I wasn't sure what I really wanted. (I changed my m... Ver más

Valorada con 5 estrellas sobre 5

I got recommended this company and they were brilliant. Ryan Hunt was brilliant answer all my questions over hours of helping me booked my trip away to Disneyland Paris. Thank you again for your help... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

Tour Help UK specializes in delivering personalized travel experiences with an unwavering commitment to exceptional service and customer satisfaction. We provide a comprehensive range of travel solutions including flights, accommodation, curated tours, and end-to-end destination support ensuring every journey is seamless, enjoyable, and stress-free. Backed by a dedicated team available at every stage of your trip, we transform your travel plans into memorable, well-crafted experiences.


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4,7

Excelente

TrustScore: 4.5 sobre 5

514 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,7

Todas las opiniones

(514)

157 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had a great experience with TourHelp

I had a great experience with TourHelp, especially with Aria. She was always quick to respond, patient, friendly, and very helpful throughout the whole process. Although I decided to postpone my trip for now, it had nothing to do with the service I received. Aria answered all my questions, provided several options, and made everything easy to understand. I truly appreciate all her time and support, and I wouldn’t hesitate to contact TourHelp again when I’m ready to book. Highly recommended!

9 de julio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Ludmila,

Thank you so much for your thoughtful review. We're delighted to hear that Aria provided you with friendly, patient, and professional support throughout the planning process. While we're sorry you've had to postpone your trip, we completely understand and truly appreciate your kind words and recommendation.

We'll be here whenever you're ready to book, and Aria and the team will be happy to help you plan your next adventure.

Warm regards,
The Tour Help Team

Valorada con 5 estrellas sobre 5

I have been messaging Andria

I have been messaging Andria, forward and backwards regards to a few places I wanted to go. She was very patient considering I asked her to look at 2 different places, and their cost and changing flight times and I am sure I bothered her a lot, but she was extremely patient and helped me a lot. She found the price and flight times I wanted, made sure that the hotel had transfers and breakfast booked and to make it more calming (considering it will be the first time on a flight on my own with my child), and comforting as she also told me a few places that I would visit and do. I will come back after I have been on holiday to give another review about our stay and how it went, but for now, thank you so much Andria.

8 de julio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Nisha,

Thank you so much for your wonderful review. We're delighted to hear that Andria was able to help you find the perfect holiday and provide the reassurance you needed throughout the planning process. It's great to know her patience, attention to detail, and thoughtful recommendations made you feel more confident about your first trip with your child.

We truly appreciate your kind words and look forward to hearing all about your holiday when you return. We hope you both have a fantastic trip.

Warm regards,
The Tour Help Team

Valorada con 5 estrellas sobre 5

Aria has been so patient and amazing…

Aria has been so patient and amazing with helping me organise my once in a lige time holiday for my daughters who will be 18 and 21. I decided to give them the gift of travel but my 18 year old is autistic so it's imperative this holiday is able to accommodate her. Aria has gone above and beyond. Your lucky to have her as a member of your team

6 de julio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Michelle,

Thank you so much for your heartfelt review. We're truly honoured to be helping you plan such a special holiday for your daughters. We're delighted to hear that Aria has provided the patience, care, and support needed to ensure your trip is tailored to your family's needs.

Your kind words mean a great deal to us, and we'll be sure to share them with Aria. We hope you all have a truly memorable and wonderful holiday.

Warm regards,
The Tour Help Team

Valorada con 5 estrellas sobre 5

I found the booking service very…

I found the booking service very efficient and flexible. Great service. Rob was very easy to work with and follow up to ensure I was satisfied with my booking.

5 de julio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Patricia,

Thank you for your kind review. We're delighted to hear that you found our booking service efficient and flexible. It's wonderful to know that Rob made the process easy and kept in touch to ensure you were completely satisfied with your booking. We truly appreciate your trust in Tour Help and look forward to helping you plan your next holiday.

Warm regards,
The Tour Help Team

Valorada con 5 estrellas sobre 5

Booked my Disneyland Paris trip with…

Booked my Disneyland Paris trip with Zoey Olivia , she was absolutely amazing! Cannot fault her level of dedication and help to getting exactly what I was looking for! You went above and beyond and found us an absolute beautiful hotel with free shuttle to and from the parks :)
So a massive thank you Zoey I will have one very happy little girl when we arrive!

4 de julio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Michelle,

Thank you so much for your wonderful review. We're delighted to hear that Zoey Olivia went above and beyond to help you find the perfect Disneyland Paris holiday. It's fantastic to know she found a beautiful hotel with a complimentary shuttle to the parks that met everything you were looking for.

We hope you and your little girl have a truly magical trip and create unforgettable memories together. Thank you for choosing Tour Help.

Warm regards,
The Tour Help Team

Valorada con 5 estrellas sobre 5

I have just booked my 2nd trip with…

I have just booked my 2nd trip with Michael,
I trusted him so much that I doubt I will ever use another tour operator, nothing seems like to much trouble. Michael was able to find the exact holiday I wanted with in the budget I wanted to spend.
It feels like chatting with a friend when he’s helping plan your holiday but still remains professional. Just a great overall booking experience
I really could not recommend tourhelp.co.uk enough For all your holiday plans very very happy customer

30 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Hayley,

Thank you so much for your fantastic review and for choosing Tour Help for a second time. We're delighted to hear that Michael has once again helped you find the perfect holiday within your budget while making the whole process enjoyable and stress-free. It's wonderful to know his friendly yet professional approach has earned your trust.

Your recommendation means a great deal to us. We truly appreciate your continued support and look forward to helping you plan many more unforgettable holidays.

Warm regards,
The Tour Help Team

Valorada con 5 estrellas sobre 5

Booked a holiday to Thailand

I. Booked my hoilday with Aria Bennet to Thailand next year she was very helpful and great at her job and told me how to improve my holiday by adding on the elephant hill safari during my stay which we did. Thank you once again Lisa and Darryl xx

30 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Thank you, Lisa and Darryl, for your lovely review. We're delighted to hear that Aria helped you plan your Thailand holiday and provided helpful recommendations to make your trip even more special. We're sure you'll have an unforgettable experience at Elephant Hills, and we're so pleased you chose to include it in your itinerary.

Thank you for choosing Tour Help. We hope you have an amazing holiday, and we look forward to helping you again in the future.

Warm regards,
The Tour Help Team

Valorada con 5 estrellas sobre 5

Ryan was great in getting us a good…

Ryan was great in getting us a good deal along with being professional. Good service. Can’t wait to take our little girl to Disney for her birthday

30 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Jodie,

Thank you for your lovely review. We’re delighted to hear that Ryan was able to secure you a great deal while providing professional and helpful service.

We hope your little girl has the most magical birthday at Disney and that you all create some unforgettable memories! We truly appreciate your kind words and look forward to helping with your future holidays.

Kind regards,
The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Quick and precise wxperience

Excellent guidance and tailor made holiday for me and my grandchildren , very quick to answer and sort out my preferences, thank you Allan

29 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Helen,

Thank you so much for your lovely review. We’re delighted to hear that Allan was able to provide excellent guidance and create a tailor-made holiday for you and your grandchildren.

It’s wonderful to know that he was quick to respond and happy to accommodate your preferences. We truly appreciate your support and hope you and your grandchildren have a fantastic holiday!

Kind regards,
The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Had Robert advice us on our trip to…

Had Robert advice us on our trip to Disneyland Paris and he couldn't have been more helpful never used a company like is before so I'm a little worried. Roberthas been amazing and we are looking forward to our trip. Thank you Robert

28 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service Shaun is amazing

Amazing service Shaun is amazing

26 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Callum,

Thank you for your kind review. We’re delighted to hear that you received amazing service from Shaun. We truly appreciate your feedback and will be sure to pass your kind words on to him.

Kind regards,
The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Clara is absolutely Amazing

Clara is absolutely Amazing , she is a star and a credit to the company

25 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Estella,

Thank you so much for your wonderful review. We're delighted to hear that Clara provided such an excellent experience and that you found her to be a real credit to our team.

Your kind words mean a great deal to us, and we'll be sure to pass your feedback on to Clara. We truly appreciate your support and look forward to helping you with your future travel plans.

Kind regards,

The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Excellent service

Steve has been nothing but excellent and provided quick responses to all my questions. Not yet gone on my trip but confident given how well things have gone

25 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Bola,

Thank you for your wonderful review. We’re delighted to hear that Steve has provided excellent service and has been quick to respond to all your questions.

It’s especially pleasing to know that you feel confident and reassured ahead of your trip. We truly appreciate your trust in Tour Help UK and look forward to hearing all about your holiday once you return.

Kind regards,

The Tour Help UK Team

Valorada con 5 estrellas sobre 5

I have booked 6 holidays with this…

I have booked 6 holidays with this company,would highly reccomend them,shoutout to ryan for his help booking next holiday ,he was so nice and went out of his way to make sure i was happy,amazing experiences on last 5 ,so looking forward to next one.thanks a million ryan and tourhelp

20 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Catherine,

Thank you so much for your amazing review and for choosing Tour Help UK for your holidays. We're truly honoured that you've trusted us with six trips and that you've enjoyed your previous five experiences.

Ryan will be delighted to hear your kind words. We're pleased he was able to make the booking process smooth and ensure you were happy every step of the way.

Your continued trust and recommendation mean the world to us. We hope you have another fantastic holiday, and we look forward to helping you plan many more memorable adventures in the future.

Kind regards,

The Tour Help UK Team

Valorada con 5 estrellas sobre 5

It is the third time I buy my family…

It is the third time I buy my family trip with Allen, very attentive and helpful. I ll carry on using his services. Definitely would highly recommended his services.

24 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Thank you for your wonderful review and for choosing Tour Help UK for your family holidays. We’re truly honoured that you’ve trusted Allen to arrange your trips on three separate occasions.

It’s fantastic to hear that Allen has consistently provided attentive and helpful service. Your continued trust and recommendation mean a great deal to us, and we look forward to helping you create many more memorable holidays in the future.

Kind regards,

The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Good service from shaun

Good service from shaun! Went to thailand three destinations with the family. Had a great experience. Everything was like a clockwork. Shaun helped a lot!

23 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Joseph,

Thank you for your kind review. We’re delighted to hear that Shaun provided great service and that your family trip to Thailand across multiple destinations went smoothly.

It’s wonderful to know everything ran like clockwork and that you had such a great experience. We truly appreciate your feedback and look forward to helping you with your future travels.

Kind regards,
The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Tourhelp made my Thailand trip so easy

Tourhelp made my Thailand trip so easy. Very nice itinerary. Despite that I gave them a very tough time because I wanted to be sure they were a real company, they were so patient with me through out.

My husband and I were treated like kings and queens. We are definitely using tourhelp for our holiday.

18 de mayo de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Mariam,

Thank you for your lovely review. We’re delighted to hear that your Thailand trip was made easy and enjoyable, and that you were happy with the itinerary and overall experience.

We also really appreciate your honesty about your initial concerns it’s completely understandable, and we’re glad our team was able to support you patiently and build your confidence throughout the process.

It’s wonderful to know you and your husband felt well looked after, and we’re thrilled that you’re planning to travel with Tourhelp again.

Kind regards,
The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Nothing was a problem

Ryan helped us look for the right package that suited us. I asked alot of questions and nothing was a problem.

19 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Claire,

Thank you for your kind review. We’re delighted to hear that Ryan was able to help you find the right package and that he handled all your questions with ease.

It’s great to know the experience felt smooth and stress-free, and we really appreciate your feedback.

We look forward to helping you with your future holiday plans.

Kind regards,
The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Ryan allowed us to have a great holiday…

Ryan allowed us to have a great holiday and ive also booked another 2 with him he's very helpful definitely recommend. Grandaughtersbloved Disneyland Paris and I can't wait for Thailand

25 de mayo de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Sandra,

Thank you for your lovely review. We’re delighted to hear that Ryan was able to help you plan a great holiday and that you’ve already booked two more trips with him.

It’s wonderful to know your granddaughters loved Disneyland Paris, and we’re excited for you to experience Thailand next. Your recommendation means a lot to us.

We look forward to helping you with your upcoming holidays.

Kind regards,
The Tour Help UK Team

Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company, quick to respond
Amazing prices . Go above and beyond. Highly recommend !!!

11 de junio de 2026
Opinión espontánea
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Respuesta de Tourhelp

Hi Jaclyn,

Thank you for your fantastic review. We’re delighted to hear that you were happy with our quick responses, great prices, and the service provided by our team.

It’s always our goal to go above and beyond for our customers, so your kind words and recommendation mean a lot to us.

We truly appreciate your support and look forward to helping you plan your next holiday.

Kind regards,
The Tour Help UK Team

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