Towngatedental Opiniones 

85
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always have lovely dentist visits here! The receptionists are always so welcoming with a warm smile! Mandy is a lovely hygiene therapist and so reassuring with every step she does, Hannah is also a... Ver más

Valorada con 5 estrellas sobre 5

I wish I could give more stars, as this dental practice truly deserves it. I was given a warm welcome by their friendly, helpful receptionists who made me feel instantly comfortable. I was then looked... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I could not recommend this practice more! I have had lots of treatment in the past and here was by far the best! The level of genuine care from all staff is exceptional! From friendly receptionists to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Today I had my first appointment at this dentist practice. I have seen many dentists over 60+ years but today has been outstanding. The care, help and consideration of all the staff I met before I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Dentista

Escrito por la empresa

HIGH QUALITY PRIVATE DENTAL CARE IN LEYLAND. Delivering dental excellence and care.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(85)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Kate and Rachael were great

Kate and Rachael were great! Kate’s explanation of best practice was so helpful and she made the whole experience enjoyable… not something often said about a hygiene appointment!

22 de febrero de 2025
Opinión espontánea
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Respuesta de Towngatedental

Thank you so much for taking the time to share your experience Tom. We're absolutely delighted to hear that your treatment went smoothly and was enjoyable! Your comments will mean a great deal Kate and Rachael. We look forward to welcoming you again at your next appointment.

Valorada con 5 estrellas sobre 5

Heavenly hygienist

I had an appointment with the hygienist, Mandy and Marie were very good, informative and not rushing me through it, gave breaks if I needed it. Felt like a person getting treatment rather than another customer on the conveyor!

19 de febrero de 2025
Opinión espontánea
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Respuesta de Towngatedental

Dean, thank you so much for these comments, they will mean a lot to both Mandy and Marie. We are passionate about caring for our patients as individuals, identifying and meeting each persons needs - and thank you for recognising that level of care we provide. We look forward to welcoming you again at your next appointment.

Valorada con 5 estrellas sobre 5

My family have been customers for a…

Myself and my family have been customers for a number of years and always receive excellent service. The team are extremely helpful and always make you feel at ease. I would highly recommend Towngate Dental Service.

21 de enero de 2025
Opinión espontánea
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Respuesta de Towngatedental

Caroline, our team works hard to create a warm and supportive environment for every patient, so knowing that it’s made a difference to you and your family means the world to us. We’re honoured to be your trusted dental practice and look forward to seeing you all again soon.

Valorada con 5 estrellas sobre 5

Many thanks to Zoryslava for the…

Many thanks to Zoryslava for the treatment I received at Towngate Dental today. Her skill and professionalism is exemplary. Her dedication and passion for her work is obvious. A special thanks to Hannah for her excellent chairside manner. At all times she was attentive to my needs and reassuring. An outstanding Dental nurse and a credit to the practice. It is always a pleasure to attend my appointments at this surgery where I find all the team to be welcoming and friendly. Many thanks to all, Catherine Young

14 de enero de 2025
Opinión espontánea
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Respuesta de Towngatedental

Catherine, Thank you so much for taking the time to share your experience. We're absolutely delighted to hear that your treatment went smoothly and that you felt so well cared for by Dr Taylor and Hannah, and the rest of the support team. Your kind words will mean a great deal to them, and we are so pleased that you find a visit to our dentist a pleasure! It's our pleasure to offer you excellent care and service throughout your dental journey, and we look forward to welcoming you again soon!

Valorada con 5 estrellas sobre 5

Kind hearts, excellent service….

I’ve been with this practice for nearly 30 years and I have only ever had excellent advice and service from them. I am especially impressed by Kate, the dental hygienist, with whose help I have been able to maintain and keep my teeth, despite a couple of illnesses. Extremely knowledgeable, very professional and with a caring heart, Kate explains every step of the treatment and always makes me feel relaxed about what she is doing. Similarly, when my son was having orthodontic treatment and was being less than vigorous with the after care, despite several nudges from the orthodontist and myself, it was Kate who managed to make him see how important his routine was and there were no issues after that. As a Mum of a grumpy (then) teenager, I was so grateful to finally put the arguments with him aside.
I can wholeheartedly recommend the practice and especially Kate. The staff are lovely, welcoming and knowledgeable without being superior or dismissive. They always have time to discuss issues and will help in any way they can. If you are nervous about any sort of dental treatment, this is the place for you. You will be welcomed with open arms and your fears will quickly alleviated.

23 de diciembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Sylvia, thank you so much for this wonderful review. We believe your care is not just about the dental treatment and procedures you have with us at the practice, its about supporting you between appointments to be able to maintain high standards of oral health. That's why we provide you with all the information you need to help you be able to take the best care you can at home of your teeth and gums. Its an honour to be a part of your families care, and it gives us such pride to see your successes.
We really do appreciate your comments Sylvia, it means a lot to Kate and the rest of the team here at Towngate Dental.

Valorada con 5 estrellas sobre 5

Reza and Jessica made the whole process…

Reza and Jessica made the whole process fairly easy, taking their time and supporting me. Reza laid out a number of options, giving me time to select the right plan. Very pleased with the results

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Thank you so much for this review - its great to hear that you are thrilled with the results of your recent treatment. We believe it is important to provide you with all the information and treatment options available to enable you to make the right decision for your treatment. We believe your smile tells a unique story, and is vital in giving you confidence - and we love that we are able to share in that journey with you.
Your comments mean a lot to Reza, Jessica and the rest of the team here at Towngate Dental so Thank you!

Valorada con 5 estrellas sobre 5

Just had a complete reconstruction of…

Just had a complete reconstruction of my teeth carried out by Prof Roudsari assisted by Michelle exceptional work with a brilliant outcome. Thanks to the reception team and all the staff for there help,who make this a stress free environment.

12 de diciembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Ray, we were honored to be entrusted with your dental care and we take pride in ensuring that your experience with us one filled with compassion, understanding, and genuine connection. Its also wonderful to hear that you are thrilled with the results of this treatment, and that you have shared this with others is greatly appreciated by Reza, Michelle, and the rest of the team here at Towngate Dental.

Valorada con 5 estrellas sobre 5

1000% recommend

1000% recommend.
Everyone is super friendly and really helpful.
Today I saw Will & Hannah, did a fantastic job!

10 de diciembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Kerry thank you so much for this review - our whole team take great pride and care in bringing you high standards of clinical treatment and customer service. We look forward to welcoming you back at your next appointment.

Valorada con 5 estrellas sobre 5

Fantastic dental practice

I’ve been a patient at Towngate Dental Practice for over 30 years now. The service by Zoryslava and Mandy is always excellent, they’re very professional whilst being really friendly, making you feel comfortable and explaining what they’re doing every step of the way

10 de diciembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Helen firstly thank you for your loyalty over the years! I'm sure in that time you have seen some changes to the practice and team - but one thing remains the same our commitment to offer you the best clinical care and support throughout the practice. We believe communication is a key point of your care - not just treatment and procedures, which is why we give you all the information you need regarding your treatments and home care between appointments.
Thank you once again for this wonderful review, and we look forward to welcoming you at your next appointment.

Valorada con 5 estrellas sobre 5

Guari Dental practice in Notting hill…

Guari Dental practice in Notting hill are the best of the best.
Thanks to Rafhay the brilliant dentist at the Notting hill practice,plus the rest of the team.

3 de diciembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Gordon its great that you had a positive experience at your dental practice - however your review is has arrived on our practice Trustpilot - and not the one I think you intended it to be for.

Valorada con 4 estrellas sobre 5

An OK Practice

An OK Practice, that seems to care about the patients.

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Thanks for your review Andy, we really do care about our patients oral and overall health, so thank you for recognising that and sharing your experience with others.

Valorada con 5 estrellas sobre 5

Hands down the best dental practice

My daughter is finally at the end of her brace journey & I can’t thank the practice enough for what has been a phenomenal experience.
The amazing service starts first with HANNAH B, who is an absolute bundle of joy & always welcoming us with a smile.
BEN has been INCREDIBLE, he has been both thorough, and determined throughout the treatment plan to ensure the results are a lovely set of straight teeth & it hasn’t been easy. We regularly have Hannah G who is a brilliant dental nurse, attentive and soothing.
The dental practice itself is calm, clean, modern, aesthetically pleasing and just generally refreshing to step into. Every single member of staff shows such wonderful attitude & always happy, smiling & welcoming. I’d go as far to say that this is the best dental practice we’ve ever been to & I would highly recommend.

25 de noviembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Jennifer - thank you so much for recognising the hard work, dedication and passion of individual members of our support team who have been there throughout your daughters dental journey. They will be absolutely thrilled to learn that they have had such a positive impact on your experience. Ben will also be delighted that he has made the process simple for you, with results that you are happy with.
The whole team here at Towngate Dental are proud and passionate in offering high standards of care and service throughout the practice, and we really do appreciate your comments, and you recommending us to others. Thank You!!

Valorada con 5 estrellas sobre 5

Many and Michelle (hygienist clean…

Many and Michelle (hygienist clean appointment) were kind and helpful. They did a good and thorough job of cleaning my implants. I recommend them and the practice is on the ball, friendly and obliging.

13 de noviembre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Abigail, thank you so much for this review - our team are proud to offer excellent clinical care, and a friendly and professional patient experience. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

I had composite bonds done by faye at…

I had composite bonds done by faye at towngate dental practice. The whole process from start to finish has been easy, comforting and helpful. Jessica was able to answer all my questions regarding finance and payments and reassurance was given throughout. Faye is exceptional at what she does, she is without a doubt a perfectionist and who wouldn't want that when it comes to your teeth!? I'm more than happy with the service provided by everyone at the practice and couldn't recommend them more. They're always smiling and willing to help wherever they can. Thanks towngate for giving me my smile back!

29 de octubre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Laura, thank you so much for this fabulous review - its so heart warming to hear that Faye has been able to make such a difference to your smile and your confidence. It makes us really proud to see a journey like yours from start to finish with outstanding results, and to hear that the whole process was relaxed and comfortable. We look forward to seeing your smile again soon!

Valorada con 5 estrellas sobre 5

Great service from Dr Will Home and the…

Great service from Dr Will Home and the team.

22 de octubre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Thank you for recognising the high standards of clinical care and customer service provided by Mr Holme, and the whole team at Towngate Dental. We are proud to offer service of a standard that you would recommend us to others.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! the staff are all lovely and keep you informed of each and every step of whatever process you are going through. The equipment is state of the art, I'd highly recommend! .

22 de octubre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Donna thank you so much for this review, and for recommending us to others after your recent experience at the practice.

Valorada con 5 estrellas sobre 5

I just simply can’t put into words just…

I just simply can’t put into words just how grateful I am for such empathetic staff. I have serious PTSD from a lifetime of poor dental experiences. I am the worst patient imaginable for terrible panic and anxiety. Ben is amazing, I trust him, which is a good start. He will take time, always explain when there is going to be noise or sensation, will go at my pace regardless of time. Is so calming and reassuring. Don’t get me wrong, a lifetime of poor care still makes it traumatic but the ability to peal me off the ceiling and at least get me in a chair is a gift. The nursing staff are also amazing,always reassuring and know what to expect and how to react the second I walk in the door. I still feel an idiot but just glad for the expert and trusting care. Thank you xx

7 de octubre de 2024
Opinión espontánea
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Respuesta de Towngatedental

Carolynn, thank you so much for this fantastic review - its great to hear that we are able to help relieve your dental anxieties (somewhat!!) and that you now feel more comfortable having treatment with us. Our team take a lot of time and care in understanding our patients needs to tailor the experience to each individual. We look forward to welcoming you at your next appointment.

Valorada con 5 estrellas sobre 5

First Class

I recently required a complicated bridge covering 7 teeth, including my 2 front teeth. However my regular dentist was due to retire so he recommended Mrs Taylor at Towngate dental and insisted that I didn't go anywhere else. How right he turned out to be!
My experience of Towngate has been second to none, from the staff on reception to all the dental staff and their assistants.
Mrs Taylor has done an excceptional job on my bridge, no detail was too small or insignificant to address and I am very pleased with the outcome indeed.
I must also mention Mrs Taylor's assistant, Lily, who was also fabulous, such a lovely young lady and was kind, courteous and very gentle.
Overall I highly recommend Towngate dental and Mrs Taylor. The prices are relatively high but the work is exceptional and wholly worth the cost.
Many thanks indeed to Mrs Taylor and all at Towngate. Regards, Jackie B.

25 de abril de 2024
Opinión espontánea
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Respuesta de Towngatedental

Jackie, thank you so much for this wonderful review - it's great to hear that you were not disappointed with the recommendation you received to visit our practice. We pride ourselves in offering the best clinical care alongside a caring and compassionate service to make sure our patients feel comfortable throughout treatment. It's also great to hear that you are thrilled with the results of your treatment and can now smile again with confidence!

Valorada con 5 estrellas sobre 5

Excellent care and treatment.

I have been a patient at Towngate Dental Practice for several years and the service is excellent. I recently went there again for an extraction and a new set of dentures. For people who are worried about injections don’t be...the experience was painless and the care taken was excellent. The dentures are very natural looking and the best fit I have ever had. Thank you Towngate and especially to the lovely lady dentist whose care I was under........John Taylor.

2 de agosto de 2024
Opinión espontánea
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Respuesta de Towngatedental

John thank you so much for sharing your recent experience at our practice......we are thrilled to hear that you are happy with your new dentures and that your overall treatment was made comfortable for you. We understand most people don't enjoy having dental treatment, so we are dedicated to making the whole experience - from taking your first step through our door to leaving with a happy and confident smile - as pleasant as we can. We really do appreciate your comments - Thank You!

Valorada con 5 estrellas sobre 5

Relaxed atmospher and friendly staff

Staff are very friendly from the moment you walk in .

Pleasant and relaxed atmosphere. Dentist is knowledgeable and puts you at ease. Gives advice and helps.

Considering i hate dentists i find i am relaxed for my appointments.

6 de agosto de 2024
Opinión espontánea
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Respuesta de Towngatedental

Heidi, thank you so much for taking the time to share your recent experience with others. Its great to hear that we have been able to help you feel more relaxed and at ease with your dental appointments, and our staff love to be able to help you feel this way.

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