Toyotapartsnow Opiniones 

46
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I couldn't believe I found a place that not only had my parts for my 2000 tundra but also had great prices. Not the usual stuff but bumper parts, brackets things that the top part carriers didn't have... Ver más

Valorada con 4 estrellas sobre 5

The parts are excellent. There are indeed OEM. Price was also very good for OEM. Very pleased with that. Shipping took longer then I expected but still in a reasonable time frame. I would and will ord... Ver más

Valorada con 5 estrellas sobre 5

Quick shipping and plenty of emails on order status. I really don't understand how the parts move through the system. A Toyota Dealer 11 miles away has online ordering and I was going to pick up the... Ver más

Valorada con 1 estrellas sobre 5

The o-ring size was incorrect. I ordered according to your parts breakdown. I needed the o-ring that goes from the flexible discharge hose to the filling that goes to the condenser inlet. Not going to... Ver más

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3,9

Muy bueno

TrustScore: 4 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(46)

36 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Wrong part sent, but refunded after much back and forth..

I ordered a brake component that had the ABS control module that I needed for my Prius. The listing on Toyotapartsnow's site said that this particular part contained that module. The $725 part arrived in a timely fashion. My Mechanic and I took it out of the box, and it was very obvious that this module was not contained in the part we ordered, despite the fact that they said it was there. Trusting that this part that was obviously not the right one had only been out of the box for about 10 minutes, and never near the car or connected to anything, we initiated the return process. We provided 9 pictures of the item along with a screenshot of the listing that said that the said it contained the ABS Control Module, We even took pictures of the packaging. Trusting that Toyotapartsnow was a reputable company and would honor their obligation to their customer we immediately ordered what we hoped was the proper part assuming that this pristine and unused part would be refunded. That is what a reputable business does. This time the part was over $750. We received a response from Toyotapartsnow saying that they could not refund my money because there was an electrical component to this part, and anything with any electrical component can not be returned. Had I installed it in the car, I could see the reasoning behind this, but from the pictures I sent to them it should have been obvious that it was never installed. Based on their inaccurate listing, I ordered the wrong part, and I assumed they would make it right.

UPDATE; After a lot of back and forth, they agreed to refund my money. All it cost me was the return postage. If I need another OEM part, I would consider getting it from them because of their fast shipping and good prices,

26 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If you are not from us

If you are not from us, don`t buy any part from this company. You will pay the Shipping & Handling twice.

31 de marzo de 2026
Opinión espontánea
Logotipo de Toyotapartsnow

Respuesta de Toyotapartsnow

Thank you for your feedback.
We apologize for the confusion but please allow us a chance to clarify:
We do charge shipping and handling, but local customs will assess taxes before allowing the item to enter your country. Please be aware that customers are responsible for all customs fees, including duties, taxes, brokerage fees, and any other applicable charges.
Thank you for your understanding.

For more information regarding our sales policy, please visit: www.toyotapartsnow.com/service/toyota-sales-policy

Valorada con 1 estrellas sobre 5

Sent me wrong part

Sent me wrong part. Making me pay for shipping until proven that nothing is wrong with product that they sent incorrectly. My wipers came in mangled and damaged. Even the UPS wrote on box they delivered with box torn. Rather spend the extra buck and go to dealer. Wish I could post pictures here.

25 de marzo de 2026
Opinión espontánea
Logotipo de Toyotapartsnow

Respuesta de Toyotapartsnow

We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.

Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!

Valorada con 1 estrellas sobre 5

run away

They don't back their products won't even do simple exchanges

13 de marzo de 2026
Opinión espontánea
Logotipo de Toyotapartsnow

Respuesta de Toyotapartsnow

Thank you for your feedback.

We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.

Edit:
It has been a few days since we requested more information, while we respect your schedule and time, please provide order information so we may investigate and assist you further.

Valorada con 1 estrellas sobre 5

Parts packed in UPS shipping label envelopes with no parts #'s?

I received an order in which 2 items were not in Genuine OEM packaging. They were sealed in clear UPS label packs. Apparently they can't afford there own so they just 'borrow' them from another company? One of the UPS packs clearly had Toyota OEM parts, however the second packet was a folded up gasket, unmarked and no way to confirm part # nor that it was even a Genuine OEM part. I contacted them by phone and email, sent photos, and got absolutely no where with them. I was told my photos of the folded up gasket in the UPS label mailer was identified as the correct part I ordered. How amazing is that? Folded up & no part number on it! If I wanted to return it I would have to pay postage and restock fee and if it doesn't have a part number on it, then no refund. Who does business like that, thinks it's ok and thinks they can stay in business? My last order from them.

10 de marzo de 2026
Opinión espontánea
Logotipo de Toyotapartsnow

Respuesta de Toyotapartsnow

Thank you for your feedback.
We understand that receiving an item in anything less than expected condition can be frustrating, and we're genuinely sorry that your purchase didn't meet your expectations.
We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may assist you further.

Valorada con 1 estrellas sobre 5

Order # TY24103071

Order # TY24103071. Ordered a seat belt for a 2006 Toyota Corolla driver side. They sent me the wrong one. Refused to replace with correct one or refund. Their fault they sent the incorrect part. Never again! A nearly $300 part I'll have to try to make work or resell unfortunately. Several phone calls, claim denied, told me they would re-review the claim, never heard back. So I'm stuck with the wrong part. Lots of review sites gonna hear about this company.

3 de febrero de 2026
Opinión espontánea
Logotipo de Toyotapartsnow

Respuesta de Toyotapartsnow

Thank you for your feedback.

We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. No year, make, model, and trim information was found on the order information either. We recommend using the VIN the most accurate fitment at the time of ordering to confirm compatibility, as we cannot determine what parts are needed to fix the specific issues of your vehicle, we apologize for the inconvenience.

We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment.

Valorada con 5 estrellas sobre 5

I don't understand but got what I needed.

Quick shipping and plenty of emails on order status. I really don't understand how the parts move through the system. A Toyota Dealer 11 miles away has online ordering and I was going to pick up the parts as shipping costs were high. The Local Dealer said the parts were not available. Yet labels on the boxes had the Dealer's address on them....go figure.

30 de septiembre de 2025
Valorada con 3 estrellas sobre 5

Good price

Looked up the part and the part was wrong . Luckily I called my local dealer before I ordered it and got the correct part number .

5 de septiembre de 2025
Logotipo de Toyotapartsnow

Respuesta de Toyotapartsnow

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better.

We’re always looking to improve, so your input is valuable and helps us do just that.

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