Back in April I sent my Jorg Gray 5600-23 to Trackpack for repair. After not hearing anything I emailed May 14th to which I received a response 5 days later saying the watch had been received and apol... Ver más
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Consulta las opiniones de los clientes
After ordering a ride on toy for my sons birthday in May from rideontoy4u and it not arriving, we found out this company is it’s main company’s name. Trackpack may have gone into liquidation but ride... Ver más
La empresa ha respondido
Cannot thank these guys enough. I ordered through amazon and the tent arrived from Trackpack. There was something missing and they solved right away. I then contacted them direct after 2 months regard... Ver más
We bought a scooter from them and a part of it broke after a few months, totally not their fault as its a product by a company called Globber that they import. I contacted Globber UK directly about... Ver más
Información sobre la empresa
Escrito por la empresa
We are a website specializing in products for home & garden, sports & leisure, electronics, jewellery, health & beauty and children toys.
Información de contacto
Reino Unido
- trackpack.co.uk
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Great company
I ordered lots of things And they came early than expected was impressed with the packaging . Contacted customer service about a item which they sorted out quickly. Would recommend them for any purchases and good customer service

Respuesta de Trackpack Limited
Ordered to pick up from their premises…
Ordered to pick up from their premises as I would be passing nearby. Arrived 20 mins later and explained and their person was most helpful and retrieved my order.

Respuesta de Trackpack Limited
Very pleased delivery well on time was…
Very pleased delivery well on time was notified and packaged very well.

Respuesta de Trackpack Limited
Happy Customer
I was a little worried about not getting an email order confirmation and then checked on here and saw some bad reviews, which worried me more, however I cannot fault them with my order. I ordered a tent which came on time and with email updates from Yodel. It was a nice little purchase for a great price. I would use this company again!

Respuesta de Trackpack Limited
Five stars
I am giving this company a five star review because although I was deeply disappointed when the item I received from them was not the one I purchased, they have responded very quickly to my situation. I have received today the hairdryer I purchased for my daughter who is thrilled with it and I am extremely impressed by Trackpack's customer service who promptly addressed my needs in a polite and courteous manner. In the light of all this I have confidence to purchase from them again in the near future. I am now a very happy customer. Thank you Trackpack. :)

Respuesta de Trackpack Limited
Not delivered and No Response from Customer Service Team
I ordered kit for a camping trip (mattress and a few smaller items). Since the delivery time was 3-5 days and we had 8 days until we were due to go I figured we would be safe ordering. It has now been 5 days and no parcel and I am concerned it will not arrive in time. Trackpack sent an email saying it had been shipped 4 days ago but when I try to track the parcel using the tracking code given, Yodel says they have not yet received the parcel. Something seems to have gone wrong. I have called Trackpack customer service twice, left messages and contact details and e mailed but had no response. Not impressed! Happy to update this review if Trackpack manage to sort the problem out in time but at the moment I would definitely not recommend this company.

Respuesta de Trackpack Limited
Worst ever experience
Ordered a Coleman Extreme cool box for an upcoming trip, unfortunately after a long wait past the date of my trip and chasing up with emails, I received completely different from what I ordered cool box. Again emails..... and eventually was offered a refund for the ammount of the price difference, or to send the item back and get full refund, which I did. Well guess what.......after another lenghty wait I received only partial refund which by the looks of it deducts the delivery cost.
This company is a joke, avoid at any cost and save yourself a hassle, would not recommend to anyone! Never again.....

Respuesta de Trackpack Limited
Good customer service and response
Unfortunately the product wasn't appropriately wrapped and was damaged on arrival but this could have been due to courier. I emailed Trackpack who responded very quickly offering a full refund as product was out of stock or 50% refund if we wanted to keep product. We accepted 50% refund, however on using item it leaked and was not fit for purpose. I contacted Trackpack again and they responded and issued a full refund same day.
Very happy with product and service.

Respuesta de Trackpack Limited
Ordered roller skates for grandaughter
Ordered roller skates for grandaughter.
Arrived when expected although the box was a little crushed on a corner.
Grandaughter binned the box and lives the skates.

Respuesta de Trackpack Limited
Very pleased with your service
Very pleased with your service, I would deal with Trackpack again no problem!

Respuesta de Trackpack Limited
Very good
Very good, order shipped immediately, very well packaged and arrived on time, would definitely recommend

Respuesta de Trackpack Limited
Terrible experience
I haven’t been sent any tracking information to check on the status of my order(#1000024062) and the post has been so I can only assume it’s not coming today.
I ordered it last week and it said a 3-5 day delivery time and it’s not arrived and I needed it for a trip tomorrow.
When I tried to call them it hangs up and says to email. When I email it says it will take 48 hours to review the email which is of no use to me at all.
Let’s hope this gets a quick response and I’d gladly update the poor review. Terrible service. Avoid.
Can't fault them.
I placed an order for quite a few different types of camping equipment.
All arrived in good time but some plates were missing.
I contacted customer services via email and they shipped them out the very next day.
I honestly can't fault the service.
Thanks TrackPack

Respuesta de Trackpack Limited
I ordered a coolbox hoping for a quick…
I ordered a coolbox hoping for a quick delivery, then saw the reviews afterwards which were a bit concerning as I needed it for a deadline. I'd not had a dispatch notification after a several days so contacted customer services on email explaining I needed it by a specific date. I got a quick response, my order was chased up and I received it safe & sound a day early! Great stuff!

Respuesta de Trackpack Limited
I ordered camping chairs and they…
I ordered camping chairs and they charge £3.99 for shipping and it took 14 days to get them. This is a terrible service and would not use again! Not recommended.

Respuesta de Trackpack Limited

Respuesta de Trackpack Limited
Folding camping trolley
Delivery was a day early, nice surprise, pleased with my purchase, all worked out fine
I would recommend Trackpack.

Respuesta de Trackpack Limited
We bought a workbench but was broken…
We bought a workbench but was broken and missing pieces so the drawer can’t be made. Really disappointed. Would not risk buying from them again. I do not recommend.

Respuesta de Trackpack Limited
110% Happy.
110% Happy great price and i have looked around and this was the best deal will buy from Trackpack again and my fishing friends are looking to. Thanks.

Respuesta de Trackpack Limited
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