Item arrived on time, as described in great condition. Thought delivery was a bit expensive but given its 60+ kg,s, come in a large timber box & we live in a remote location (Pilbara) you’d hav... Ver más
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Consulta las opiniones de los clientes
Quick delivery and as described. I have given it a run and happy with the easy starting, quality of the whipper snipper and the bump line feed. I was glad to see it comes with a metal brush cutte... Ver más
La empresa ha respondido
I wasn't going to review, but after repeated emails asking me to leave one here it is. Done the job pressing bearings on to wheel hubs. BUT NOT WITH OUT MAJOR MODIFICATIONS. 1* KIT WAS MISS... Ver más
This was the fastest delivery I’ve ever experienced. Ordered on Tuesday and goods arrived Thursday!! Very impressed with the e-bike rack! Highly recommended seller!
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Your trusted source for professional tools and workshop gear, delivered fast across Australia. At Trade Hero Australia, we empower tradies and mechanics with quality tools at unbeatable value. From heavy-duty workshop equipment to clever storage solutions, we stock what the pros need—no middlemen, no markups. Based in Melbourne and shipping nationwide within 24 hours, we make it easy to gear up and get the job done. 🔧 100% Aussie owned 🚚 Fast, reliable shipping 🛠 Trusted by thousands of professionals 📦 Real stock, ready to ship from our local warehouse
Información de contacto
3062, Somerton, Australia
- 0390157518
- support@tradeheroaustralia.com
- tradeheroaustralia.com
4,3
Excelente
58 opiniones
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It is a great quality box and the…
It is a great quality box and the delivery was quick. Fits and looks great on the Caravan. Thanks
6 de mayo de 2026
Opinión espontánea
Unbelievable was here in like 3 days…
Unbelievable was here in like 3 days perfect condition
8 de mayo de 2026
Opinión espontánea
I wasn't going to review
I wasn't going to review, but after repeated emails asking me to leave one here it is.
Done the job pressing bearings on to wheel hubs.
BUT NOT WITH OUT MAJOR MODIFICATIONS.
1* KIT WAS MISSING NUTS AND BOLTS
2* JACK SLIDE BAR HAS 6 mm PLAY ALL ROUND ,IT WILL MOVE WHILE PRESSING.
3* ADJUSTABLE HIGHT BASE RESTS ON 2 PINS THROUGH GUIDE HOLES THAT ARE NOT HORIZONTALY THE SAME,
4* THE BED SITS CROOKED AND CAN MOVE 8mm ALL ROUND, IT WILL SLIP ON THE PINS.
5* THE JACK HEAD ISNT SEATED FLUSH IN THE TOP RAIL ALLOWING THE JACK HEAD TO LEAN LEFT, RIGHT ,FRONT AND BACKWARDS DURING PRESSING, CAUSEING ALL OF THE ABOVE POINTS TO HAPPEN AT ONCE. *BANG*
6* REQUIRED MAJOR MODIFICATIONS TO MAKE IT SAFE TO USE.
7* I WOULDN'T RECOMMEND IT TO AN ENEMY.
29 de abril de 2026
Opinión espontánea
This was the fastest delivery I’ve ever…
This was the fastest delivery I’ve ever experienced. Ordered on Tuesday and goods arrived Thursday!! Very impressed with the e-bike rack!
Highly recommended seller!
30 de abril de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi, thank you for the amazing review.
We're so glad the e-bike rack has impressed you and that the delivery exceeded your expectations. We always aim to get orders out as quickly as possible.
Thank you for the kind words and the recommendation — it truly means a lot to us. We hope to serve you again soon!
The delivery was fast to a remote area
The delivery was fast to a remote area. The 7hp tiller is no toy, once you learn to handle the beast, it is an awsom tool in the garden. Once primed for work, the engine started first pull.
4 de mayo de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi, thank you for the awesome review. Our 7HP tiller is definitely a powerhouse, and it's great to hear it's performing brilliantly in the garden.
We're glad the delivery reached you quickly even out in a remote area. Thanks for your support and we hope to serve you again soon.
Quick delivery and as described
Quick delivery and as described.
I have given it a run and happy with the easy starting, quality of the whipper snipper and the bump line feed.
I was glad to see it comes with a metal brush cutter blade for the heavy stuff instead of the cheap plastic cutters some come with.
I wanted a 4 stroke because I travel full time when not working on farms and it saves carrying & mixing 2 stroke oil in fuel.
3 de mayo de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Tony, thank you so much for the fantastic review. We're thrilled to hear that the whipper snipper has been a great fit and that you're happy with the easy starting, line feed, and build quality.
Thanks again for taking the time to share your experience and we hope to see you again soon.
No oil!!!
The hydrolic motorcycle lift was delivered with low/no oil in the jack. It means that you can't use it until you fill the oil reservoir. Not only did it cost time it also cost me another $17 for the oil. Nowhere on the site does it state that hydrolic jacks and lifts will need to be filled before use. I purchased a generic hydrolic jack oil. If the jack fails, I bet they will try and tell me it was my fault because I didn't use a certain type of oil. Not good 😐.
3 de mayo de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Shane, thank you for taking the time to share your feedback and we sincerely apologize for the inconvenience this has caused you.
We would like to clarify that our hydraulic motorcycle lift is intentionally shipped without pre-filled hydraulic oil. This is a standard practice across the industry and is done to prevent oil from leaking during transit, which can not only cause a mess but also potentially damage the unit and its internal components during handling and shipping.
We appreciate your patience and understanding.
Item arrived on time
Item arrived on time, as described in great condition.
Thought delivery was a bit expensive but given its 60+ kg,s, come in a large timber box & we live in a remote location (Pilbara) you’d have to expect that.
The price of the crane certainly offset the sting of the delivery costs.
When I opened the box & saw the excellent condition it was in I was even more happier.
Installing it on the back of my single cab cruiser has just jumped to the top of my “to do” list.
I’ve had 3 mates already asking “where’d you get it, how much” etc reckon there’ll be a few more getting sold to Karratha in the near future & even more once I’m driving it round on the back of my truck.
Thanks guys.
Pretty happy customer here.
3 de mayo de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi, thank you so much for such a detailed and wonderful review.
We completely understand that the delivery cost to the Pilbara can be a bit of a sting, but we're so glad the condition of the crane and the value of the product made it worthwhile. Knowing it arrived in excellent condition all the way out to a remote location is exactly what we aim for.
Thank you for your support and for spreading the word — it truly means a lot to us.
Great item
Great item, great price, prompt delivery at a more than reasonable cost. What more could you ask for!
15 de abril de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Doug, thank you for the fantastic review! We love hearing that — great item, great price, and prompt delivery is exactly what we strive for with every order.
We truly appreciate your support and look forward to serving you again!
Product was as described and I am very…
Product was as described and I am very happy with it.
30 de abril de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi David, thank you for taking the time to leave a review! We're so glad to hear that the product was as described and that you are happy with it. That's exactly what we aim for.
We hope to see you again soon!
Fair pricing
Fair pricing. Rapid delivery. Aftersales service exemplary.
Absolutely 5 star
24 de abril de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Milan, thank you so much for your wonderful review.
We are thrilled to hear that you were happy with our pricing, delivery, and aftersales service. Feedback like yours truly means a lot to our team and motivates us to keep delivering the best experience possible for our customers.
We hope to have the pleasure of serving you again in the future!
Avoid Trade Hero – Sells faulty goods and hides behind fine print.
I purchased a product that arrived with a dangerous fuel leak. When I tried to temporarily patch the leak to prevent a hazard, Trade Hero used that "modification" as an excuse to void the warranty and refuse a full refund. They are more interested in technicalities than the fact that they sent out a defective, unsafe product. Extremely poor customer service and zero accountability. Save your money and shop elsewhere.
26 de abril de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Luke,
Thank you for sharing your feedback. We always respond publicly so other customers have full context.
We assess every return under Australian Consumer Law, which we take seriously. In this case the unit was returned to us for a hands-on technical inspection. The inspection, completed on 22 April, found no leak present on the fuel tank, and identified that hot glue had been applied next to the bolts attaching the tank to the main unit before the unit was returned. Both findings were shared with you in writing, with video and photographs.
ACL protects consumers who take reasonable steps to mitigate damage. Permanent modification of a product before contacting the seller is not reasonable mitigation — it prevents independent assessment of the original condition. Despite the inspection findings, a partial refund was offered as a goodwill remedy, and you accepted that resolution in writing on 26 April 2026.
We would have welcomed the opportunity to assess and remedy the unit before any modification was made, and we remain available if you would like to discuss it further.
Product is great.
Product is great.
Transport cost was very good.
Order to delivery was very quick.
Thanks
24 de abril de 2026
Opinión espontánea
FAST DELIVERY QUALITY PRODUCT
24 de febrero de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Paul, thank you for your feedback! We’re thrilled to hear that you’re happy with the fast delivery and the quality of the product.
We appreciate your support and look forward to serving you again!
Smooth Ordering and Fast Delivery
We recently purchased an e-bike carrier from Trade Hero Australia and couldn’t be happier. Ordering was very easy, dispatch was fast, and delivery was smooth with no issues at all. The carrier was on sale, so it was a great price, and assembly was straightforward thanks to the clear instructions provided. We’re also very happy with the overall quality of the product. Would definitely purchase from them again.
23 de febrero de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Melissa, thank you so much for your wonderful feedback.
We’re thrilled to hear that your experience with Trade Hero Australia was such a positive one — from the easy ordering process and fast dispatch to the smooth delivery. It’s great to know you were able to take advantage of the sale price and found the assembly straightforward with the instructions provided.
We’re especially pleased that you’re happy with the overall quality of the e-bike carrier. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future.
First time buyer from trade hero saw…
First time buyer from trade hero saw what I wanted, purchased it got plenty of communication from wo to go fast delivery product definitely works charged my battery over night as it was very low, time will tell all good at this point and I will use trade hero again
10 de febrero de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Jubba, thank you so much for taking the time to share your experience, especially as a first-time buyer with us.
We’re really glad to hear that everything went smoothly — from the ordering process and communication right through to the fast delivery. It’s great to know the charger worked well and brought your battery back up overnight.
We truly appreciate your trust in us and are pleased that you’d consider purchasing from us again. If you ever need any assistance in the future, we’re always here to help.
Excellent jack exactly what I wanted…
Excellent jack exactly what I wanted quick delivery
20 de febrero de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Michael, thank you so much for your wonderful feedback!
We’re thrilled to hear that the jack was exactly what you were looking for and that you were happy with the quick delivery. That’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to assisting you again in the future!
Sensational experience
Sensational experience. Super quick to ship. Item is exactly as described. Was able to track shipping 10/10
20 de febrero de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Mick, thank you so much for your wonderful feedback!
We’re thrilled to hear that you had a sensational experience and that everything — from shipping speed to tracking and product accuracy — met your expectations.
We appreciate your support and look forward to serving you again in the future.
motorcycle lift table
Just bought a motorcycle lift table, package weights 170kg on a pallet. We had no wrning about date and time of delivery, only an "approximate date".
Package was left outside the property on the lawn...
Also, a flaw it the design of this motorcycle lift table: the let down mechanism is very flimsy and unpractical. Cheap and almost useless. I have a similar lifting table somewhere else, and it has a much better system, simple and reliable. I had to fix this one very shortly after beginning of use.
16 de febrero de 2026
Opinión espontánea
Respuesta de Trade Hero Australia
Hi Jacques,
Thank you for sharing your feedback. We sincerely apologize for the experience you had with the delivery. Please understand that once the item has been presented to the courier, we unfortunately do not have control over the exact delivery timing. While we did provide your contact information to assist with the delivery, we apologize that this did not prevent the inconvenience. We have also raised this issue with our courier account manager for review.
Regarding the motorcycle table lift, we appreciate your feedback on the let-down mechanism. To help us properly assess the concern and provide a resolution, we kindly request that you provide detailed information about the issue, including photos and a short video demonstrating the problem. Please note that we have sold hundreds of this unit, and this is the first time we have received a concern of this nature. Your documentation will allow our technical team to review and advise on possible solutions.
We value your feedback and appreciate your cooperation in helping us address these matters.
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