transcriptionstaff.com Opiniones 

173
•
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have worked on this platform as a proofreader since march 2025 till mid april 2026. The platform has been a great platfor to learn and develop legal and general transcription and closed captioning s... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I applied for an account on May. After submitting the given test, I received a notification test indicating that I'll receive an email within four business day's. Since then, I've got no response... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have worked for them for over a year now and I've enjoyed the experience. The 24/7 live chat support is very good and helpful. The 40% bonus is a great motivation to work full-time. Payment has... Ver más

Información sobre la empresa

Escrito por la empresa

Welcome to the official review site for TranscriptionStaff.com. We value open communication and candid feedback from our freelancer community. Remember, there are no shortcuts here. Our zero-tolerance policy rewards quality work and deters fraudulent practices. Any attempts to cheat will result in immediate account termination. Uphold our standards, and you'll receive fair compensation.


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3,0

Medio

TrustScore: 3 sobre 5

173 opiniones

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3,0

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(173)

14 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I'm not even mad

I'm not even mad. Kind of expected it to happen but somehow disappointed that it actually DID happen.

Anyways, people who are interested in transcription as a long term career and not in it for the money but only for the experience, then feel free to apply. But if you really do need the money, then I encourage you to please do not apply.

This is because they kind of convince you at first with the fixed rates for projects that they give you on their front page (the place where you applied) but that is IF you somehow get approved by their so called "AI Quality Checker".

So basically, imagine you spent 3 hours proof-checking a certain project. If the AI is not satisfied, you DON'T get paid and rejects your work (one of the workers that I asked for help said this exactly "the AI did not approve your work so it was rejected"), so it is kind of a win-lose scenario because you don't get paid while they get free labor while gaslighting you into thinking that your efforts were not enough and that you need to work harder.

Also, their 24/7 assistance is useless because if you try to ask them anything in relation to the work or a project assigned to you, they just give a simple yes or no or just copy paste a certain phrase from their guide book.

In the end, I am not hating, because I honestly want to help out people who are just starting out and I can tell you with a straight face that working for them is not worth your time and I bet you guys can grow somewhere better, just not here because they simply do not follow the proper work ethics and it feels like they are just getting free labor from you through a loop hole, being their so called AI.

4 de junio de 2025
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com

We are not looking for people who want to earn quick money (perhaps yourself).

We are only looking for experienced transcribers who see transcription as their lifetime career.

We have set a generous allowance for AI rejections (up to 25% of the time), and you will still receive 80% pay for rejected work. Clearly, you have not read the guide — again, a sign of someone looking to make a quick buck.

We do not benefit from your work being rejected; it is sent back to the pool, and the next proofreader who completes it successfully receives full credit.

If you can’t pick up missing sentences or mistakes such as “I went across tha road,” perhaps you should not be working in this industry.




Valorada con 1 estrellas sobre 5

I recently attempted the transcription…

I recently attempted the transcription test on their platform, and unfortunately, it was an extremely frustrating experience. The audio quality was shockingly poor—muffled, unclear, and barely understandable. It was difficult to even recognize whether the speaker was speaking in English or another language, let alone transcribe it accurately.

Moreover, the accent was extremely heavy and unfamiliar, and there was no context provided about the audio — like what the topic was or what kind of accent the speaker had, making it nearly impossible to comprehend. If this is meant to be a fair test of transcription skills, then it should at least offer audio that is challenging but still humanly understandable.

I understand that real-world transcription often involves difficult audio, but this felt like an unfair barrier rather than a skills test. I hope the platform reconsiders the kind of audio they use for their assessments in the future.

17 de junio de 2025
Opinión espontánea
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Respuesta de transcriptionstaff.com

We hire the top 5% of the candidates that apply. You do not need to get it 100% correct. You just need to be in the top 5%.

Valorada con 1 estrellas sobre 5

No experience


I recently came across TranscripStaff.com while looking for transcription job opportunities. Although I haven’t started working with them yet, the website looks professional and easy to navigate. I like how clearly they explain the application process and the services they offer. Their focus on both accuracy and confidentiality seems promising.

I'm looking forward to gaining some experience and seeing how the actual work and support system are. So far, the platform gives off a trustworthy impression.

Will update my review once I get hands-on experience!

4 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not returning applications

Not returning applications

22 de abril de 2025
Opinión espontánea
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Respuesta de transcriptionstaff.com

We only hire, on average, 1% of applicants. We do not reply to declined applications, and this is clearly stated on the application page.

Valorada con 5 estrellas sobre 5

beginner-friendly

frankly, not a high-paying job, but is good as a starting point, along with gaining work experience. ' earning through own's hard work, time, and effort, with zero capital.

25 de abril de 2025
Valorada con 2 estrellas sobre 5

Unresolved Payment Issue.

Started working this April, my payments for April 6th to 11th isn’t reflecting though I have complied with credits and all, I was supposed to receive them yesterday (April 22nd) or April 21st. I emailed the HR/Support desk yesterday, they responded that my email template was wrong, So I wrote another one today, alongside with some photos that can be used as proof, with my login id as well… And now they won’t respond?

6 de abril de 2025
Opinión espontánea
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Respuesta de transcriptionstaff.com

We respond to all payment inquiries. Accounting handles them once a week in batches, just before payments are made.

Valorada con 4 estrellas sobre 5

Well

Well, I'm so grateful for being a Transcription Staff member. I'm happy to work with you and this is my main job at the moment and I'm not looking for other opportunities.

With that said, there are a few things that I would like to give feedback.

1. When doing QA, we come across some transcripts that are not complete or fully AI generated. For this reason, we have to generate the complete transcript ourselves. We are not compensated for doing this.

2. There are instances where a transcript is halfway done by a transcriber. The QA is then forced to work on all the undone minutes and yet the compensation is only for review.

3. On the work history dashboard, since we are paid every week, can we have a weekly summary (Monday to Sunday). At the moment you can only filter for monthly. So you have to manually calculate your earnings.

4. For work rejected by the client, can we have more details in terms of client feedback. I've only had one reject from the client so far and there was no feedback or communication given. In fact, I wouldn't have even realized that it was rejected. I contacted helpdesk and didn't get much feedback either. The feedback is important because it is a lesson not a loss.

18 de abril de 2025
Valorada con 3 estrellas sobre 5

About the AI Quality Feature - Quite Frustrating

I appreciate the consistency of the job availability. However, I do have a slight problem with the AI quality feature, you can spend hours working on a rather difficult audio or video, only for the AI to automatically send your work back for a revision. This can happen even when you've followed the client's instructions or guidelines provided in the transcriber guides (speaker labeling, punctuation, captioning guides). Thereafter, you then have to achieve a certain number of credits per week for the 80% payment to be made. This can be frustrating, especially when you've spent a considerable amount of time working on a task.
Just a suggestion, it would be nice if the file requiring a revision is sent back to the transcriber directly, and the problematic areas to be properly highlighted. Thanks.

2 de abril de 2025
Valorada con 4 estrellas sobre 5

Recommend, if you don't mind working hard

The work is a lot for sometimes little pay but there's always something to work on which I love. The support portals are also very good, being able to get live chat support 24 hours a day is so awesome. I've only worked on the platform for a week and already made some money which is a good conversion to my currency. I recommend if you don't mind working hard.

21 de febrero de 2025
Valorada con 1 estrellas sobre 5

The worst employee employer experience…

The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they please. Also they have the worst feedback for tasks done on their platform. What is AI have rejected. Show exactly at which point the work was poorly done show the corrections done otherwise I am convinced this is a scamming company.

1 de enero de 2025
Opinión espontánea
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Respuesta de transcriptionstaff.com

"this people?" I see why you were terminated.

Valorada con 4 estrellas sobre 5

Feedback

It's too early to give an outstanding rating, so I'll give this 4 stars. I still haven't received any payment, but so far, the feedback system is great. It ensures accurate transcriptions for those who checks them. I would like to suggest that if there are mishears and other negative feedback, the staff should have a chance to see them, so that they would have some sort of reference in their future projects. Thank you, Transcriptionstaff.com for the experience!

7 de febrero de 2025
Valorada con 1 estrellas sobre 5

I don't care about your company…

I don't care about your company anymore. Show me the evidence where I submitted AI Transcribed work because I have never even submitted any AI Transcribed work. If you don't pay me I am going to take legal actions on you. Pay me the remaining amount or else let's meet in Court. I cannot work for almost a month and you fail to pay me. That is unacceptable!!!

29 de octubre de 2024
Opinión espontánea
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Respuesta de transcriptionstaff.com

While most of your work was identified as human-generated, much of it was of poor quality, containing many mishears and missing phrases. Additionally, work 150639 was flagged by our fraud detection system as AI-generated. Upon further human review, we confirmed that it exhibits traits commonly associated with AI-generated content.

The following sentence raised particular concerns:
"Edgar Herb set... and have curly hair, dark hair, and one has, like, just, like, a buzz, like, not a buzz cut, but, like, an Edgar Herb set."

This phrasing is highly improbable for a human to produce, as "Edgar Herb set" is not a recognized term or expression. Furthermore, the transcript displayed other AI-related indicators, such as speaker labels sequentially ranging from Speaker 0 to Speaker 5. Based on these findings, we have determined that the content was generated by AI.

Due to the fraudulent nature of this work, your account has been terminated for fraud.

Valorada con 1 estrellas sobre 5

they will not pay your works

I've been terminated, but i accept that, however they did not give me compensation for my previous work. I hope they give me what's mine

22 de octubre de 2024
Opinión espontánea
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Respuesta de transcriptionstaff.com

Payment sent more than 4 days ago.

Transaction actions

72X33617R81317635
26/10/2024, 4:09 am
Payment to Chinara Lei Ng Completed
$9.12 USD
$0.00 USD
$9.12 USD

28/10/2024, 10:13 am
Payment to Chinara Lei Ng Completed
$6.30 USD
$0.00 USD
$6.30 USD

Valorada con 1 estrellas sobre 5

They expect you to give them quality…

They expect you to give them quality work but they don't give quality pay and quality treatment.

24 de septiembre de 2024
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com

1. We hold everyone to the same quality standards as demonstrated in the test prior to hiring.
2. Payment for each job is clearly stated next to the job description, with very generous compensation for more challenging tasks. Pay rates are determined by the market, not by us.
3. We provide 24/7 live chat support, and tickets are typically resolved within a few hours.

We are committed to supporting freelancers and fostering a fair, transparent, and professional work environment.

Valorada con 4 estrellas sobre 5

Commision basis.

Commission basis. They will pay you based on your performance. However, what I loved about the company, is the admins are very considerate and easy to approach. And they always give you a chance to improve.

11 de octubre de 2024
Valorada con 5 estrellas sobre 5

The Bonus is Great

I started with Transcriptionstaff around March of this year. It has been my best. They say on their website that if you reach 30+ credits you get 30% bonus. This is so true. Last week was my first time to reach that and I swear the bonus is huge. This is a real motivator and I believe I'll achieve even higher. Transcriptionstaff all the way!

3 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

you rate only works that you think are not done well

So, at first we were working together very well, I don't know why you rate only works that are not done well, and when someone does a good job the rating does not change, my last ratings were better than the earlier ones you gave me 5 star rating then you ended up terminating my account, until now, I still receive the notifications of the available jobs but can not access them because I was terminated, my Ip was IF10076

14 de septiembre de 2024
Opinión espontánea
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Respuesta de transcriptionstaff.com

Please understand that the system does not terminate accounts based on a single rating. The AI evaluates performance holistically, factoring in both rated and non-rated files to determine an overall score. For new freelancers, the evaluation process is understandably more stringent, as we're looking for consistent performance that matches the quality demonstrated during the initial test.

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