The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they... Ver más
La empresa ha respondido
I have worked on this platform as a proofreader since march 2025 till mid april 2026. The platform has been a great platfor to learn and develop legal and general transcription and closed captioning s... Ver más
La empresa ha respondido
I applied for an account on May. After submitting the given test, I received a notification test indicating that I'll receive an email within four business day's. Since then, I've got no response... Ver más
La empresa ha respondido
I have worked for them for over a year now and I've enjoyed the experience. The 24/7 live chat support is very good and helpful. The 40% bonus is a great motivation to work full-time. Payment has... Ver más
Welcome to the official review site for TranscriptionStaff.com. We value open communication and candid feedback from our freelancer community. Remember, there are no shortcuts here. Our zero-tolerance policy rewards quality work and deters fraudulent practices. Any attempts to cheat will result in immediate account termination. Uphold our standards, and you'll receive fair compensation.
Emiratos Árabes Unidos
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 66% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Payroll always on time. And of course 30% credits added to your pay week. As a transcriber, I'm happy
I have 3 suggestions.
1. There are jobs with long hours of proofreading or transcribing, if you can divide those long jobs into segment of few minutes like 40minutes it is better. When doing job for few minutes there is high accuracy.
2. Sometimes the work flow of proofreading jobs is a bit low sometimes, so I was suggesting if you can be adding more transcribing jobs in the proofreading area. ( This is for people with proofreading account only)
3. Last but not the least, I was suggesting if jobs have been returned for further revision, you indicate in the proofreading job the area to be rectified so that when a person is proofreading he/she will be keen in that area. This is because sometimes you find maybe the job have been returned only because of punctuation, others because of false start, others because of mishears.
Thank you I appreciate your service.
I want to talk about my experience with transcriptionstaff. My login ID was iq6723. My account got terminated after I complied for not getting paid on time. Jenny Liu who works for the HR department is rude, entitled and has racist undertones in the way she communicates with her freelances. This company is a scam and takes advantage of it's workers. You terminated my account because I complained about my payment, you went as far as contacting PayPal by lying to them so that they can refund the little payment I had received from you. But I won that case because I provided PayPal with the relevant proof that should that transcriptionstaff is a corrupt, racist transcription company that takes advantage of transcribers. I will not be silenced by you, your treats will not work. This is a warning to all the would be transcribers and clients of transcriptionstaff avoid this company. It's a SCAM full of corrupt and racists and I'm mostly talking about you Jenny Liu. Transcriptionstaff refused to pay me for my work I won't stop until transcriptionstaff gets what's coming to it. Avoid Transcriptionstaff it's a SCAM that will terminate your account without warning and they do see when it nears pay day. Transcriptionstaff will not silence me, and I'll be waiting for your vague and weird response to this and by the way. I have supporting proof to support everything that I've just said above. Transcriptionstaff is a SCAM!!!!!

Respuesta de transcriptionstaff.com
I found this company at my lowest and most desperate time. I applied, did well on my assessment, and got accepted so quickly. The onboarding was easy and the support was accommodating. I got promoted to becoming a Proofreader in less than a month because of my score and work quality. The pay was consistent and fair.
Date of experience: August 3, 2023
The site is above avarage. I most likely like the fact that their payment is always on time and reliable. The only problem is a tried login into my account but it can't seem to log me in.
The company needs to do a better job in showing transcribers where they have gone wrong after submitting their completed work so that beginners can become better. After submitting work and it is rated, whether rejected or accepted, the transcriber/proofreader should be able to see the final work with clear indications to where they went wrong. I think this will greatly increase the company's work quality and help their staff team grow. This especially applies to non-verbatim transcripts. The transcription format guide is unclear about which filler words to remove, and whether false starts or incomplete sentences should be edited out of non-verbatim work. All these would be incredibly helpful to know because as I said the company's rules are unclear about this and new transcribers would especially benefit from seeing how the more experienced staff members are proofreading the work these transcribers submit. I'd be quite grateful if the company were to consider this review.
Working as a transcriber at Transcription Staff has been the best so far. If you talk about the availability of jobs, easy and fast customer service, the best working environment, and weekly pay. Transcription Staff is the best platform I recommend if you're looking to advance your Transcription Experience.
Take a note though. You have to be conversant with the language in the files. Easier said than done, you have to produce the best transcripts to manage even a 4-star rating. The rating standards are so high compared to other transcription sites. Be careful when submitting your transcripts because, with low accuracy, it's as well as signing your own retirement plan. The prompt response to queries from the team makes me give them a 5-star rating. As transcribers, we are even allowed to make recommendations to the team.
I am looking forward to a better working relationship with the entire team.
I found this company at my lowest and most desperate time. I applied, did well on my assessment, and got accepted so quickly. The onboarding was easy and the support was accommodating. I got promoted to becoming a Proofreader in less than a month because of my score and work quality. The pay was consistent and fair.
I like that the policies are easy to comprehend, they provided examples for guide. I love that the company entrust me with this job, It is a great opportunity that I can work from home. I really appreciate that they have a 24/7 very nice chat support people. I like that I have the opportunity to choose a job that I can work with the accuracy and return the job if I'm having hard time transcribing.
would give 0 if it was available... These people would close an account without paying and without any evidence.

Respuesta de transcriptionstaff.com
How they terminated my account without investigation on the account like if i was making the same mistake daily or knowingly.

Respuesta de transcriptionstaff.com
They have a weird AI quality checker instead of human QC's. They guarantee an 80% pay if you remove at least 85% of the errors. This is not the case. The 80% pay is just a fallacy. I have 5 jobs that were rejected by the AI QC and are pending to be paid. I've paid for the Internet and used my time and effort only for a silly AI to pretend to be smarter than a human. This is the first company I've met that changes the speakers' speeches to be grammatically correct.

Respuesta de transcriptionstaff.com
It's great working at Transcriptionstaff because there's always such helpful feedback with the work. If there are any errors in my work, I always receive detailed advice and encouragement on ways to improve my work. And the people behind the TranscriptionStaff were very helpful and polite to answer our questions about the instructions.
One of the best features of their service is how quick and responsive their Help Center is. This is very important as you're always on a deadline and if you have questions, you need a quick answer. And their answers are so far very informative and helpful.
I wish their QA comments would be more consistently specific though. It's great to have more detailed feedback (with examples and not just broad categories), especially if the work was rejected. This can help the transcriber be more mindful of their next work, keeping their previous error/s in mind.
transriber can gain insigjts from files of diverse topics so that transcription also becomes a learning process.
This is challenging but fun work for me. The work is not easy, as I need to push the headphones into my ears sometimes. Challenging but a cool experience. I am familiar with this kind of task as I was a QA for tech calls before, but not in a very intense manner because I do more of the reporting side. Maybe you guys need to improve your dashboard. Especially the payment report. Or maybe I am not looking at the right window, but yes, the dashboard needs improvement.
There is rarity of work and also the paycheck is a bit low overall it's nice but it quite challenging
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.