The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they... Ver más
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Consulta las opiniones de los clientes
I have worked on this platform as a proofreader since march 2025 till mid april 2026. The platform has been a great platfor to learn and develop legal and general transcription and closed captioning s... Ver más
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I applied for an account on May. After submitting the given test, I received a notification test indicating that I'll receive an email within four business day's. Since then, I've got no response... Ver más
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I have worked for them for over a year now and I've enjoyed the experience. The 24/7 live chat support is very good and helpful. The 40% bonus is a great motivation to work full-time. Payment has... Ver más
Información sobre la empresa
Escrito por la empresa
Welcome to the official review site for TranscriptionStaff.com. We value open communication and candid feedback from our freelancer community. Remember, there are no shortcuts here. Our zero-tolerance policy rewards quality work and deters fraudulent practices. Any attempts to cheat will result in immediate account termination. Uphold our standards, and you'll receive fair compensation.
Información de contacto
Emiratos Árabes Unidos
- transcriptionstaff.com
3,0
Medio
173 opiniones
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Ha contestado el 66% de las opiniones negativas
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They respond appropriately and pay on…
They respond appropriately and pay on time for most of the work done. I love working for them.
12 de junio de 2023
Job availability and consistency of Payment
Job availability and consistency of payment is a huge plus. Thank you for that. Just a few comments: (1) There are some jobs that the system rejects due to AI QC mistakes. Those jobs I have encountered were thoroughly checked and made sure there was no AI mistakes (2) Paypal fee (3) Received an email regarding a job that passed QC then after 5 minutes, received an email saying that same job did not pass (4) Rarely, AI Quality Check payment guarantee not included in the payment received.
Overall, I would like to thank you for this opportunity to earn. God bless you
12 de junio de 2023
Great services
12 de junio de 2023
Amazing services
Excellent customer service experience and there are numerous bonuses. I highly recommend working with Transcription Staff.
12 de junio de 2023
Don't apply
Don't apply. Total scam.
They will be nice to you during the application period but after you get "hired", they will find all possible ways to not release your payment. They will terminate you for a simple inquiry. PLEASE DON'T APPY!
2 de abril de 2023
Respuesta de transcriptionstaff.com
As you've mentioned, there are indeed three primary reasons for account termination as per our company policy:
File hoarding: This refers to the practice of picking up a file and not working on it. It's unfair to other staff members who could have worked on those files. We generally enforce this rule when all files have been taken and none are available for others.
Fraud: This includes activities like submitting work that's transcribed using AI.
Submitting incomplete work: This hinders the delivery of a complete product to our clients.
These rules are put in place to ensure a fair working environment and maintain a high standard of quality in our deliveries. We've clearly stated these rules in our guidelines, and all transcribers should be aware of them before they start working.
Sucks ass
Sucks ass. I'm a proofreader and they pay SO LOW it's not worth your time. They only pay you for audio hours NOT the hours you actually work on and expects you to deliver 99% quality all the time. If you don't get in that, they reject your work and you DON'T get paid for it. So if the transcriber is crap, or the speaker/audio quality sucks, and you work on like less than an hour of audio for 3 hrs because you have to correct everything, you only get paid around $1. Same, if you work on an hour audio for example, for 8 hours, and you dont get into 99% quality, you get paid NOTHING. Then they want you to do at least 2 hrs audio a week but theres not a lot of things to work on, or youre not allowed to do because you need to get more ratings. JUST RUN AWAY from this site, don't apply. I have tried this before, worked for long hours everyday for almost a week, system logged it on for just 2 audio hours and I was paid barely $10. Even begging for a day would get you more money.
12 de mayo de 2022
Opinión espontánea
Respuesta de transcriptionstaff.com
I'm sorry to hear about your dissatisfaction. We understand your frustrations and appreciate your feedback. Here's our perspective on the issues you raised:
The high standard of quality we require is reflective of the test that potential staff members take when applying. During the onboarding process, we only allow one error. This is a clear indication of the quality we expect in actual tasks. With a 98% rejection rate for applicants, we have a pool of highly competent staff members who have proved their ability to deliver high-quality work.
The job and compensation are tailored for experienced transcribers who can efficiently transcribe and proofread files. Based on industry standards, an experienced transcriber should be able to transcribe an hour of low-quality audio in about 10 hours. The proofreading of the same should take a maximum of 5 hours. Our pay rates are designed with this standard in mind. We acknowledge that audio quality and other factors may affect this, but we aim for this as a reasonable average.
Regarding rejected files, as per our AI quality check policy, we pay 80% for them. We believe this is fair compensation for the work completed, even if the output does not meet the required quality standards. Please refer to our AI Quality Check Policy for more details. We also urge our transcribers to continuously strive for quality work to minimize rejections.
You can read more at http://www.transcriptionstaff.com/aiqualitycheck.pdf
RIDICULOUS!
All I can say in this company is, "Easy come, easy go." Low pay, no online support, lots of problems with their rules, don't get e-mail notification when they remove you. A total piece of CRAP! Scribie is better at least they don't give you a whole 3 hours of audio but then just reject your work. Super stressful. Their system isn't that reliable, too.
26 de junio de 2022
Opinión espontánea
Respuesta de transcriptionstaff.com
I'm sorry to hear that you're feeling frustrated and dissatisfied with your experience. It's our intention to provide a fair, supportive, and transparent environment for all our transcribers.
As you've mentioned, we always display the payment associated with each file before you pick them. We strive for transparency, and we want our transcribers to be aware of the expected compensation before they start working on a task.
Our rules and guidelines are designed to maintain the quality and integrity of our services. They're provided to each transcriber in a comprehensive guide, with the aim of keeping the process clear and fair for everyone involved.
Regarding rejected files, as per our AI quality check policy, we pay 80% for them. We believe this is fair compensation for the work completed, even if the output does not meet the required quality standards. Please refer to our AI Quality Check Policy for more details. We also urge our transcribers to continuously strive for quality work to minimize rejections.
You can read more at http://www.transcriptionstaff.com/aiqualitycheck.pdf
Horrible Horrible Support Staff
Horrible Horrible Support Staff. This has been the first time I have encountered such a ridiculous set of support system. It makes me want to fly out to their location and tell them they suck the same way as their paygrade.
17 de junio de 2022
Opinión espontánea
Respuesta de transcriptionstaff.com
We provide 24/7 support via ticket system and live chat.
Completely SCAM!
13 de mayo de 2022
Opinión espontánea
it's a waste of time
it's a waste of time. at your first week they will pay good and then after that they will pay you so low or give you crappy audio. they will spot any small mistake you have and reject your work regardless if it's a 7 hours work or 9 hours. if you're looking for something that can help you with your everyday expenses and monthly bills, It's not worth your time.
11 de diciembre de 2021
Opinión espontánea
Respuesta de transcriptionstaff.com
The quality of the audio files we provide is contingent upon the orders we receive from our clients. Sometimes, these files may not be of optimal quality, and we acknowledge the challenge this presents. We appreciate the dedication and effort of our transcribers who work through these challenges to deliver quality transcriptions.
The pay for each job is clearly stated upfront before you choose to pick them. We ensure transparency in our payment process and strive to offer compensation that is fair and competitive in the transcription industry.
Regarding rejected files, as per our AI quality check policy, we pay 80% for them. We believe this is fair compensation for the work completed, even if the output does not meet the required quality standards. Please refer to our AI Quality Check Policy for more details. We also urge our transcribers to continuously strive for quality work to minimize rejections.
You can read more at http://www.transcriptionstaff.com/aiqualitycheck.pdf
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