Travel Solutions Network Ltd. Opiniones 

690
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver más

Valorada con 5 estrellas sobre 5

Daniel was excellent resolving an online issue we had while booking on the EasyJet website. We thought we'd lost the holiday but Daniel resolved all issues late into the evening and early the morning.... Ver más

Valorada con 5 estrellas sobre 5

I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Ver más

Valorada con 5 estrellas sobre 5

3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Ver más

Información sobre la empresa

  1. Agencia de viajes
  2. también en la categoría
  3. Agregador de viajes
  4. Buscador de vuelos

Escrito por la empresa

Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

690 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(690)

533 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Another great experience with TSN

Since the 5 star review I wrote on the 20th March, I've had a bit of a shocker health wise and have had to postpone another holiday. Spoke to Jane who could not have been more helpful in rescheduling my trip. Really nice to see such good customer service in today's world!

24 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service - refused to return refundable deposit

I booked a holiday via Travel Solutions Network as the agent acting on behalf of easyJet holidays for special assistance for my grandparents. Unfortunately due to the ill health of my grandma we decided to cancel the holiday with 60 days' notice which was in line with their policy of our deposit being refundable. Unfortunately they refused to refund our deposit despite us adhering to their policy. I would strongly urge anyone who is booking with this company to reconsider.

21 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Adam Hallsworth was great with helping us book our holiday with EasyJet. He was very thorough, patient and listened to everything that was needed for our family. Excellent service and would happily use again!

19 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A true professional

Michelle was extremely helpful, knowledgeable and experienced. She was also so friendly and clear in her information giving and professional during our booking experience with her.
Will not hesitate to use her again. Thank you, Michelle

9 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy booking

Graham at EasyJet’s travel department
Was very helpful and guided me through booking a family holiday

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Daniel Clyburn provided an excellent…

Daniel Clyburn provided an excellent service and went out of his way to help us when the Ezyjet website went down. He sorted out our holiday and had to call us back several times.
All the bookings went smoothly and we had a wonderful trip to Copenhagen.
Thank you Daniel

25 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Having chosen our hotel and flights…

Having chosen our hotel and flights with Daniel’s assistance we had some problems with our WiFi and which took some time and attention and in relation to which Daniel was extremely helpfull. I would have no hesitation in recommending this company to friends and family and would use them again

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Adam H

Great service from Adam H, explained thoroughly everything about the booking, needed extra assistance and sorted everything out for us, very friendly and very helpful. Would recommend.

29 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can’t thank Scott enough for all his…

I can’t thank Scott enough for all his help in booking my holiday. I had an issue with the easy jet website so I had called over and Scott was amazing. He was so friendly and kind and patient. Answered all my questions and went above what was expected. Genuinely made the experience so painless. Really hope if you’re booking you are lucky enough to get him. Got the holiday I wanted and every detail perfect. Highly recommend. Thanks so much again

28 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Vikki from travel solutions was very…

Vikki from travel solutions was very helpful in sorting my holiday after I could not book on line went through all the procedures in detail and very helpful about information to do with my granddaughters diabetes

29 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service From Valerie

Valerie was so helpful! She was very patient to listen to my issues and helped me resolve an issue I was facing when booking on time. She was very kind and made me feel extremely comfortable despite this being my first time booking a holiday over the phone. The service I received was second to none and I would highly recommend.

17 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend Travel Solutions

Was able to book the exact trip I wanted (not available through other sources) without any issues. Agent Michelle was extremely helpful. The process was straightforward, everything was explained and completed without any hassle. I was delighted with the process and the service and will use again in the future.

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Anne

Daniel (a fellow Lancastrian!) was very helpful in booking our holiday to Crete, despite the system going down, he got back to us as soon as it was up and running and talked us through the whole booking system. Thanks for your patience and assistance.

25 de julio de 2026
Opinión espontánea

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