Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver más
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Consulta las opiniones de los clientes
We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Ver más
We booked a very complicated holiday with EasyJet. It was delightfully and efficiently handled by Karen Davey. She was patient, friendly and could not do enough to sort out what we required. You have... Ver más
Incredible service from Ruby. Managed to sort out our booking after repeated website failures. She went above and beyond to sort out exactly what we wanted. Thank you.
Información sobre la empresa
- Agencia de viajes
- también en la categoría
- Agregador de viajes
- Buscador de vuelos
Escrito por la empresa
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Información de contacto
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Vikki from travel solutions was very…
Vikki from travel solutions was very helpful in sorting my holiday after I could not book on line went through all the procedures in detail and very helpful about information to do with my granddaughters diabetes
Great Service From Valerie
Valerie was so helpful! She was very patient to listen to my issues and helped me resolve an issue I was facing when booking on time. She was very kind and made me feel extremely comfortable despite this being my first time booking a holiday over the phone. The service I received was second to none and I would highly recommend.
Highly recommend Travel Solutions
Was able to book the exact trip I wanted (not available through other sources) without any issues. Agent Michelle was extremely helpful. The process was straightforward, everything was explained and completed without any hassle. I was delighted with the process and the service and will use again in the future.
Excellent customer service from…
Excellent customer service from Valerie, very helpful, thanks
Anne
Daniel (a fellow Lancastrian!) was very helpful in booking our holiday to Crete, despite the system going down, he got back to us as soon as it was up and running and talked us through the whole booking system. Thanks for your patience and assistance.
Absolutely terrible
Absolutely terrible, called as need specific requirements for special needs son for a low level room. Once paid for, doubled checked this had been organised, told it was. Emailed hotel and told lowest room for this room was a 5th floor. Hours of phone calls and to be told managers do not work weekends and still no answers. Takes hours to get through, do not use for advice absolutely terrible
Excellent Customer Service
After having issues trying to book a holiday on the website we rang Travel solutions network and Valerie was able to sort out the booking for us. In just over 10mins everything was booked and paid for with confirmation emailed received. Excellent customer service.
Valerie Burton was the agent who went…
Valerie Burton was the agent who went above and beyond to help me book my easyjet holiday
We had been up all night encountering problems but she sorted the whole package in minutes. Thank you Valerie
I would highly recommend you. You are an asset to your company.
Valerie helped us a book a holiday…
Valerie helped us a book a holiday after the website had accepted a booking then told us the holiday wasn't available. She spent a long time looking at the various options for us before we found the holiday we were looking. Very friendly and patient manner. thankyou.
After being so overwhelmed with trying…
After being so overwhelmed with trying to book a family of 6 a familymoon after our wedding, ruby went above and beyond to assist us. I couldn't fault it atall. So grateful that she got us the best deal and was an absolute god send thank you ruby
Seamless experience
Seamless experience. Valerie Burton was very helpful in making our booking go very smoothly. This is now the second time this year I have booked this ways for an Easy Jet holiday which we found the best way for us to go on holiday with them.
Honeymoon Happiness
After having to abort our original honeymoon plans, Valerie made the whole experience of arranging a new easyJet package holiday a real breeze. From start to finish she was an utter joy to chat with, and she calmed all our anxieties. If I could allocate her six stars I would happily do so! Superb service, a real credit to her company and a joy for all easyJet customers.
Valerie who sorted our holiday was…
Valerie who sorted our holiday was excellent /polite and very helpful would recommend using you again
Excellent experience
Excellent experience! Valerie was extremely professional and efficient. Would highly recommend
Booked our next years holiday with Val…
Booked our next years holiday with Val and I must say she is amazing talked us through everything and what she could offer us. Second time booking with her and will continue too. Booked Benidorm with her came back June and couldn’t fault it like I said amazing
Easy peasy jet
Easy to get through and once we had, Valerie (Burton) was very pleasant, friendly and efficient
Valerie helped us book our holiday
Valerie helped us book our holiday, which was showing as sold out on the easyJet website. She was incredibly helpful and patient, taking the time to talk us through all the available options. We really appreciated her help!
Professionalism
Adam was extremely helpful, professional and diligent in finding the holiday that met my very specific requirements. Thanks.
Absolutely brilliant service 👏 Adam…
Absolutely brilliant service 👏 Adam was so helpful and full of knowledge. Happy with my experience. Great customer service
Excellent service, fast and straight forward!
Adam H. was a star! I was about to pay for our holiday online and the price jumped up. That’s when I called and he helped me secure the price I originally saw. Straight forward, no hassle, answered all my questions, will definitely recommend and use again for future bookings. Thank you!
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