Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver más
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Consulta las opiniones de los clientes
We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Ver más
We booked a very complicated holiday with EasyJet. It was delightfully and efficiently handled by Karen Davey. She was patient, friendly and could not do enough to sort out what we required. You have... Ver más
Could not be more satisfied with Travel Solutions Network and Daniel Clyburn the representative who took my booking. Was extremely knowledgeable, helpful and courteous. Travel Solutions are my first t... Ver más
Información sobre la empresa
- Agencia de viajes
- también en la categoría
- Agregador de viajes
- Buscador de vuelos
Escrito por la empresa
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Información de contacto
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No ha contestado las opiniones negativas
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Daniel sorted the whole thing for us
Daniel sorted the whole thing for us. I normally book direct online however I wanted to ensure that we were getting to correct apartment and 'phoned out of hours.
I had already spoken to Daniel a couple of weeks ago for a different booking for Skiathos, surprisingly he remembered the details, obviously takes customer care seriously. Excellent service.
I'm very happy with the advicer that…
I'm very happy with the advicer that help me called David Pascoe he was very helpful,Patient,Understanding and found me a good affordable holiday for me & my son.
Great easy service would recommend
valerie was a wonderful help
valerie was a wonderful help, she didn’t give up and tried her best to help me which she did!
Valerie was so lovely and helpful great…
Valerie was so lovely and helpful great service and easy to talk too!
Great customer service
Great customer service. Adam was friendly, professional and so helpful. Having worked in a customer service environment for many years in the past, I understand what good customer service is and I could not fault the experience from picking up the phone to putting it back down after making my booking. Speedy follow up e-mails too. Other companies and organisations, not just in the travel industry could learn a thing or three. Well done!
Excellent from start to finish
Excellent from start to finish, Adam was really helpful as well
Adam was absolutely great
Adam was absolutely great! I was having issues with flights and accommodation dates to suit my needs. Adam was able to find the ideal solution for me and the booking was made to my great satisfaction. 5 star service, he is an absolute credit to the his company!
I recently booked a holiday for my son…
I recently booked a holiday for my son and myself through the EasyJet website, but unfortunately I ran into several issues during the booking process. When it came to seat allocation, the website would only allow me to select one seat for myself, and for some reason it had my 9-year-old son listed as an infant, despite me entering his correct age.
After clearing my cookies and cache and trying multiple times without success, I decided to call as I didn’t want to lose the hotel booking or the great price I had found. I was then directed to one of EasyJet’s partners, Travel Solutions Network, where I was greeted warmly by Adam.
From the very beginning, Adam was incredibly professional, patient, and helpful. He quickly understood the issues I had been facing and assisted me in securing the exact flights, hotel, and seat allocations I had originally selected on the website. What impressed me even more was that he managed to include breakfast in the package at an even lower cost than the original booking without breakfast — a huge win in my eyes!
The entire process was made simple and stress-free thanks to Adam’s outstanding customer service. He went above and beyond to make sure everything was sorted perfectly, and it genuinely felt like he cared about getting the best outcome for us.
I can’t recommend Adam and Travel Solutions Network enough. The service I received was exceptional from start to finish. Adam is a real credit to the company, and because of his help, I’ll definitely feel confident using them again in the future.
100% recommended!
Adam was very helpful when booking our…
Adam was very helpful when booking our holiday to tenerife. We couldnt get the right flight time on easyjet holidays website so we called and Adam sorted it all out and found us a flight time we wanted. Thank you Adam.
HOLIDAY BOOKING
ADAM made the booking process simple and the fact that he can be easily contacted should the need arise is a real benefit.
I would happily recommend to family and friends
Valerie was a great help
Valerie was a great help, stopped me from making a big mistake with the flights.
Adam was very professional and was…
Adam was very professional and was extremely helpful and patient whist completing our booking
We were very pleased to secure our booking
Adam was my agent
Adam was my agent. Extremely helpful as the Easyjet app kept crashing, and was diverted to travel solutions network, who completed the booking and confirmation. Very professional, plus providing a mobile contact for any queries.
Holiday
Valerie was great today helping me find the perfect holiday for my family. Thank you.
Adam was very professional had all the…
Adam was very professional had all the answers and helped us through the booking. He's a very chatty and happy gent. Well-done Adam and thanks for your patience
Booked a group holiday today with a…
Booked a group holiday today with a very helpful lady Valerie Burton . Was efficient and very helpful and quick with the booking.
After leaving a message to ring me back she did within a short period which I like .
Adam was amazing
Adam was amazing. Helped me to book my package holiday and arranged to contact the hotel to check availability of an adapted room or a room near to the lift.
He was polite and explained everything clearly.
superb
really friendly, really quick to help
helped us book a holiday that kept glitching through easyjet's site
found us a better flight for the same price
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